Search results with tag "On agent rewards and recognition"

Focus on Agent Rewards and Recognition - ICMI

CCMReview ARTICLE BUNDLEFocus on Agent Rewards and Recognition No single tactic can assure that a call center will achieve low levels of burnout and turnover. However, the absence of one tactic—a strategic rewards and recognition program— can assure that a call center will not achieve those goals.

  Rewards, Agent, Recognition, On agent rewards and recognition