Search results with tag "Quality in business process outsourcing"

Improving Quality in Business Process Outsourcing through ...

4 Hongyan Li and Joern Meissner: Improving Quality in Business Process Outsourcing through Technology Figure 1 Technology-driven customer quality framework for BPO Assurance/Empathy 2. Quality framework in BPO 2.1. Related research on service quality

  Business, Technology, Quality, Process, Through, Outsourcing, Quality in business process outsourcing, Quality in business process outsourcing through technology