Search results with tag "Complaints procedure"
Insurance Procedure Manual - H&M Removals
www.hmremovals.co.za3. Complaints Procedure This document specifies the procedure for lodging and resolving complaints by clients of H&M Removals. The procedure is defined in terms of the requirements
The Housing Ombudsman's Complaint Handling Code
www.housing-ombudsman.org.ukComplaints procedure 3.3 When a complaint is made to the landlord it shall be acknowledged and logged at stage one of the complaints procedure. 3.4 Landlords should confirm their understanding of the complaint and the outcomes being sought with the resident. Clarification should be sought if the complaint is not clear.
Disciplinary and dismissal procedures for school staff
gov.walesThe Staffing of Maintained Schools (Wales) Regulations 2006 (“the 2006 Staffing Regulations”), as amended ... Code of practice on disciplinary and grievance procedures ... Complaints procedures for school governing bodies in Wales Welsh Government circular no: 011/2012 (Welsh Government, 2012) ...
å Procedure - National Treasury
www.treasury.gov.zaComplaints Procedure 0800 662 837 www.taxombud.gov.za complaints@taxombud.gov.za å å
COMPLAINTS HANDLING POLICY AND PROCEDURE
www.qehkl.nhs.uk4.5.1 The Complaints Manager who, for the purposes of the NHS Complaints Procedure, carries the responsibilities of designated ‘Complaints Manager’ (as defined in the Regulations) is responsible for managing the day to day procedure for handling complaints under this policy. 4.5.2 The key duties of the Complaints Manager will be to:
Complaints handling in NHS organisations - Good Governance
www.good-governance.org.ukcomplaints handling. “A complaint or concern is an expression of ... culture that values complaints. 2. Being customer focused: To include having clear and simple procedures in place, whereby the ... complaints procedure that is understandable for all.
Complaints Procedure - Aircon Refrigeration
www.aircon-refrigeration.co.ukAircon Refrigeration Ltd Author: Keith Quinn Review: Ron Agar Review Approved Date Issue Page Date 28/11/2014 2 1 of 3 21/11/2016 Complaints Procedure
Complaints procedure - kch.nhs.uk
www.kch.nhs.ukHow do I make a complaint Talk it through Talk to an appropriate member of staff in the relevant department or ward and they will try to sort things out as quickly as possible.