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IT Service Management in SAP Solution Manager
s3-eu-west-1.amazonaws.comContents at a Glance PART I Introduction 1 An Overview of IT Service Management ..... 29 2 User Interfaces for SAP ITSM Functions in SAP Solution Manager 7.1 ..... 57 3 Preparing Your SAP Solution Manager System to
ITM205 − IT Service Management in SAP Solution Manager
www.purple-it.com© 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 7 IT Service Management evolution in SAP Solution Manager SM 7.0 Service Desk