Search results with tag "Quality in business process outsourcing through"

Improving Quality in Business Process Outsourcing through ...

2 Hongyan Li and Joern Meissner: Improving Quality in Business Process Outsourcing through Technology BPOstarted with non-coreprocessesandis nowmovingtowardsmore critical applications.It hasboomed with call centers and customer support processes,and now is happeningwith software development,Human

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