Search results with tag "Treating customers fairly"
REGULATORY STRATEGY
www.fsca.co.zafor financial customers • Good conduct and Treating Customers Fairly (TCF) principles embedded consistently across the financial sector • Conduct risks mitigated 2. Act against misconduct to support confidence and integrity in the financial sector • Trust in the financial sector maintained 3. Promote the development of an innovative ...
Yorkshire Building Society
www.ybs.co.ukService / Treating Customers Fairly Award Financial Adviser Service Awards 5* Rating for Service Fairer Finance Gold Ribbon for Mortgages Customer Experience 6 | Introduction Performance at a Glance. AWARDS ACCOLADE Moneynet Personal Finance Awards Best Building Society Savings Provider Yorkshire Financial Awards
Treating customers fairly - Financial Conduct Authority
www.fca.org.ukFinancial Services Authority 5 • Controls – In general, firms are finding it hard to identify, collect, interpret and use relevant MI to monitor TCF effectively and to demonstrate they are treating their customers fairly. Even when appropriate MI is collected, many firms do
Treating customers fairly - Financial Conduct Authority | FCA
www.fca.org.uk4 Treating customers fairly – towards fair outcomes for consumers 1 For example: • Principle 1 – ‘A firm must conduct its business with integrity’ • Principle 2 – ‘A firm must conduct its business with due skill, care and diligence’ • Principle 3 – ‘A firm must take reasonable care to organise and control its affairs responsibly and effectively
Treating Customers Fairly in the financial Sector: A ...
www.treasury.gov.zaThe TCF initiative, as reflected in the Treating Customers Fairly Roadmap (2011), further informs the approach. Working towards a stronger and more effective market conduct framework for South Africa’s financial sector creates a unique opportunity to holistically review and revise the current regulatory