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Unit 13: IT Systems Troubleshooting and Repair - Edexcel
qualifications.pearson.comLearners will cover theoretical and practical knowledge of diagnosing and troubleshooting computer hardware and software problems, making use of different tools and techniques. Faults will be categorised as simple (known, easy to remedy) and complex (unusual, multi-step solution) and learners will practise diagnosing and correcting both types.