Search results with tag "Of batho pele"
The context of service delivery and the machinery of ...
www.kzneducation.gov.za1 O The Handbook strives to deepen the understanding of Batho Pele Frontline service providers are the “face” of government BJECTIVES The broad objective of the Batho Pele Handbook on Service Delivery is to help improve public service delivery by supporting the transformation
51 - dpsa.gov.za
www.dpsa.gov.zaframework and objectives; MISS; Batho Pele Principles and practice thereof; Mandate and strategic objectives of the Department; Knowledge, understanding and practice of Batho Pele Principles; Public Service prescripts on office and
Service Delivery Improvement Plan 2015/16 2017/18
www.statssa.gov.zaAn internal survey on the application of Batho Pele principles in the working environment was also conducted in June 2015 amongst senior management. There is a plan to run the same survey to all other levels and external stakeholders in future.