Example: tourism industry
Search results with tag "Complaint handling process"
GRIEVANCE REDRESSAL POLICY - SBI Card
www.sbicard.comA complaint is an expression of dissatisfaction made to an organization related to its products, services, or the complaint handling process where a response or resolution is explicitly or implicitly expected. Complaints raised by customers are dealt with courtesy, honesty and on time.
Complaint Handling Process - Telstra
www.telstra.com.auTelstra Complaint Handling Process Overview While we strive to deliver a world-class service to our customers, we aren’t perfect and understand that at times we get things wrong. What is a Complaint? A complaint is any expression of dissatisfaction or grievance made to us about any of our products and