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Search results with tag "Managing capacity and flow at theme"
Managing Capacity and Flow at Theme Parks
faculty.smcm.edupark attendance level fluctuates significantly, according to the season, day of the week, and time of day. Fourth, customer perceptions (e.g., about delays and queues) play an important role in evaluations of the park's operations. Even more important, the interdependence between these measures is not obvious and requires insights into custom-