Search results with tag "The assault cycle"

The Assault Cycle - American Library Association

The Assault Cycle and Verbal Diffusion Handout Kenneth Wolf, Ph.D., Marilyn Knight, MSW ©2014 Incident Management Team • www.theimt.org 2 Steps in Verbally Defusing Potential Violence . I. OBSERVE THE SITUATION/READ THE CLUES . II. DETERMINE YOUR SAFETY. A. Is the person getting calmer or getting more upset? B.

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