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Search results with tag "Pureconnect"
Genesys Cloud for PureConnect Administrator's Guide
help.genesys.comPureConnect to consume services such as WebRTC, co-browse, and Salesforce Object Routing from Genesys Cloud. Genesys Cloud for PureConnect integration synchronizes workforce-related data from the PureConnect system to Genesys Cloud. PureConnect user information is automatically and continuously synced to a paired Genesys Cloud Organization.
PureConnect for Salesforce Integration Administrator's Guide
help.genesys.comPureConnect for Salesforce softphone The softphone appears in Salesforce in one of three forms, depending on your selected view: As an overlay you can display or …