แนวคดการเพิ มผลิÉต ... - FTPI

1 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 1 PRODUCTIVITY MINDSET Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 2 Productivity Concept Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 3 [OUTPUT] [INPUT] Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 4 .. (EPA 1958) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 5 Strategic Operation Normal Operation Vision or Crisis O/P 1 O/P 3 O/P 2 Output Outcome Input ProductivityObjective Effectiveness Result Efficiency = ?

2 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 6 QQ C D S M E E Quality Cost Delivery Safety , Morale Environment Ethics Thailand Productivity Institute Thailand PProductivity Institute Productivity Concept 7 TQA Strategic Planning KPI & BSC Benchmarking ABM ABC COQ JIT / Lean IE VA/VE TPM SM OEE6 Sigma DOE SQC Problem Solving / QCC QC Story /7 QC tools / 7 New QC tools Waste Assessment (Waste- Free Assessment System) 5 S / Kaizen Suggestion Scheme / Visual Control Activity Based Management Activity Based Costing Cost of Quality Just In Time Industrial Engineering Techniques Value Analysis / Value Engineering Total Productive Maintenance Self Maintenance Overall Equipment Effectiveness Six Sigma Design of Experiment Statistical Quality Control Process Mgt.

3 / Cross Functional Mgt. ISO 9001 / ISO 14000 / OSHA 18000 / TS 16949 / GMP / HACCP Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 8 - - Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 9 Plan : Do : Check : Act : P D C A P D C A P D C A PDCA Standard Thailand Productivity Institute Thailand Productivity Institute Productivity Concept 10 (Continuous Improvement) (Plan) (Do) (Check) (Act) ( ) P D C A PDCA (Process)

4 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 11 11 Thailand Productivity Institute Thailand Productivity Institute Productivity Concept 12 Suppliers Inputs Process CustomersOutputs Outcome 3 1 2 4 5 6 Supplier Customer Output Process Input Value Chain : SIPOC Model Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 13 (Quality) : 1.

5 (Fitness to Standard) 2. (Fitness to Use) 3. (Fitness to Cost) 4. (Fitness to Latent Requirements) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 14 ..?????? Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 15 & Quality : ability of a set of inherent characteristics of a product , system or process to fulfil requirements of customers and other interested parties.

6 ISO/DIS 9000 : 2000 QUALITY Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 16 KANO (Customer Satisfaction) (Customer Dissatisfaction) (Did it very well) (Didn't do it at all) (Basic Requirements) (Exciting Requirements) (Expected Requirements) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 17 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 18 Quality Management Quality Planning Quality Control Quality Assurance Quality Improvement Quality Management Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 19 / Thailand Productivity Institute TThailand Productivity Institute

7 Productivity Concept 20 (Voice of the Customer) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 21 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 22 1. supplier 2. supplier 4. supplier 3. supplier 5. supplier 6. (Input) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 23 1.

8 (First Time) 2. 3. / 4. / (In Process) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 24 1. 2. (Output) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 25 (1) Quality system Process Product Service ISO 9002 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 26 Workshop ? ?

9 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 27 (Process Concept)Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 28 (Work Sequence) (Standard Time) (Work In Process : WIP ) 283 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 29 10 15 5 20 10 5 40 10 Taxi 20 Taxi ( - Taxi)

10 135 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 30 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 31 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 32 Work Study Flow Process Chart Time Study Line Balancing Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 33 (Productivity Technique) Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 34 (Dissatisfaction is a mother of Improvement) - The greatest waste is waste you don t see - Value added vs Non value added work Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 35 Stock 7 Thailand Productivity Institute TThailand Productivity Institute Productivity Concept 36 36 1.