2017 UTILITY BILL COMPARISONS

1 Rates in effect January 1, 2017 Electricity Natural Gas Water Wastewater2017 UTILITY bill COMPARISONSfor Selected Cities1 | MEMPHIS LIGHT, GAS AND WATER DIVISIONThe information in this book has been compiled to ensure maximum accuracy at the time of publication. Representative utilities provided the data, or MLGW calculated the rates through the collection of publicized rate and tariff information. MLGW cannot guarantee the correctness of the information furnished and cannot be responsible for errors or omissions.

2 For more information about the survey, please call Light, Gas and Water Division Box 430 Memphis, TN 38101-0430 901-528-4607 Memphis residential UTILITY bills rank the lowest in cost for the fifth straight yearSince 2013, Memphis has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country. The largest three-service municipal UTILITY system in the nation, MLGW delivers electricity, natural gas and water throughout Memphis and Shelby County.

3 Each year we strive to not only deliver the best possible price, but also the highest quality service. One way we measure our performance is to examine how Memphis typical winter bills compare to other cities in the survey more than 50 cities, including many that are geographically close to Memphis, as well as utilities that are similar in size. All costs covered in this survey are based on published rates effective Jan. 1, started collecting data on rates in the early 1990s. Memphis continues to outperform many cities in terms of what customers pay for electricity, natural gas, water and wastewater services.

4 Last year, a typical winter residential bill was $ This year, the bill increased slightly to $ , a difference of $ MLGW s financial management remains a driving force in keeping UTILITY bills as low as possible. Table of ContentsSurvey History 3 Typical Winter bill 4 Electricity 5 Residential 6 Commercial 7 Industrial 8 Natural Gas 9 Residential 10 Commercial 11 Industrial 12 Water/Wastewater 13 Residential 14 Commercial 15

5 Industrial 15 Residential Wastewater l6 Commercial/Industrial 17 Grow with Us 18 MEMPHIS LIGHT, GAS AND WATER DIVISION | 2 Austin, TX Detroit, MI Little Rock, AR Peoria, IL Baltimore, MD Dover, DE Los Angeles, CA Philadelphia, PA Bellevue, WA El Paso, TX Louisville, KY Phoenix, AZ Birmingham, AL Greenville, SC Marietta, GA Reno, NV Boston, MA Huntsville, AL Memphis, TN Rosemead, CA Charleston, SC Indianapolis, IN Milwaukee, WI Salt Lake City, UT Charlotte, NC Jackson, MS Myrtle Beach, SC San Antonio, TX Chattanooga, TN Jackson, TN Nashville, TN Seattle, WA Chicago, IL Jacksonville, FL New Orleans, LA Springfield, IL Clewiston, FL Kissimmee, FL New York, NY Springfield, MO Columbus, OH Knoxville, TN Oklahoma City, OK Springfield, VA Dallas, TX Lakeland, FL Omaha, NE St.

6 Louis, MO Decatur, IL Las Vegas, NV Orlando, FL Tulsa, OK Denver, CO Lincoln, NE Pensacola, FL Washington, CITIESThe following guidelines were used in providing the UTILITY figures: Calculations are based on monthly consumption. Seasonal rates are used when applicable. Special early payment discounts are excluded. Taxes not booked as revenue by the UTILITY are excluded. Special rates are not used for electric space heating and water are proud to present the 2017 UTILITY bill COMPARISONS for Selected Cities.

7 MLGW, a division of the City of Memphis, compiled the data. The survey compares residential, commercial and industrial electric, gas, water and wastewater bills at various usage levels with rates in effect on Jan. 1, 2017 . Only FIRM RATES are used. Cities were selected on the basics of size and geographic location. 3 | MEMPHIS LIGHT, GAS AND WATER DIVISIONM emphis tops list for low winter UTILITY billsFor the past 26 years, Memphis customers have spent less for their winter UTILITY bills than their counterparts in many metro areas.

8 Since 1992, Memphis has captured the top ranking 15 times. The 2017 ranking includes what a homeowner would pay for 1,000 kilowatt-hours of electricity, 200 centum cubic feet (CCF) of gas and 10 CCF each for water and sewer. The dollar amounts have been rounded. Memphis Remains Among the Top For The Past 10 Years$0$50$100$150$200$250$300$350$40020 172016 Ranking#1#2#3#6#7#9$335$363$388$345$266$ 269$275$234$278$251$244$253201720162015 20142013 2012 2011 2010 2009 2008 2007 20063 | MEMPHIS LIGHT, GAS AND WATER DIVISIONQ uartilesAverage ElectricAverage GasAverage WaterAverage SewerAverage Total1st Quartile of Survey Participants$ $ $ $ $ 2nd Quartile of Survey Participants$ $ $ $ $ 3rd Quartile of Survey Participant$ $ $ $ $ Memphis$ $ $ $ $ Residential Winter bill StatisticsThe data shown for the four services in the chart below compares Memphis to the average value of the surveyed cities listed on page LIGHT.

9 GAS AND WATER DIVISION | 4 TYPICAL RESIDENTIAL WINTER BILLR ates in effect January 1, 2017 City, StateElectricity 1,000 kWhNatural Gas 200 CCFW ater 10 CCFW astewater 10 CCFT otal1 Memphis, TN$ $ $ $ $ 2 Reno, NV$ $ $ $ $ 3 Lincoln, NE$ $ $ $ $ 4 Oklahoma City, OK$ $ $ $ $ 5 Tulsa, OK$ $ $ $ $ 6 Columbus, OH$ $ $ $ $ 7 Las Vegas, NV$ $ $ $ $ 8 Jackson, MS$ $ $ $ $ 9 San Antonio, TX$ $ $ $ $ 10St. Louis, MO$ $ $ $ $ 11 Springfield, MO$ $ $ $ $ 12 Springfield, IL$ $ $ $ $ 13 Huntsville, AL$ $ $ $ $ 14 Dallas, TX$ $ $ $ $ 15 Louisville, KY$ $ $ $ $ 16 Omaha, NE$ $ $ $ $ 17 Milwaukee, WI$ $ $ $ $ 18 Little Rock, AR$ $ $ $ $ 19 Nashville, TN$ $ $ $ $ 20 Jackson, TN$ $ $ $ $ 21 Indianapolis, IN$ $ $ $ $ 22 Salt Lake City, UT$ $ $ $ $ 23 Phoenix, AZ$ $ $ $ $ 24 Chattanooga, TN$ $ $ $ $ 25 New Orleans.

10 LA$ $ $ $ $ 26 Austin, TX$ $ $ $ $ 27 Detroit, MI$ $ $ $ $ 28 Dover, DE$ $ $ $ $ 29 Lakeland, FL$ $ $ $ $ 30 Charlotte, NC$ $ $ $ $ 31 Orlando, FL$ $ $ $ $ 32 Bellevue, WA$ $ $ $ $ 33 Jacksonville, FL$ $ $ $ $ 34 Knoxville, TN$ $ $ $ $ 35 Los Angeles, CA$ $ $ $ $ 36 Boston, MA$ $ $ $ $ 37 Charleston, SC$ $ $ $ $ 5 | MEMPHIS LIGHT, GAS AND WATER DIVISIONELECTRICITYMLGW buys electricity from the Tennessee Valley Authority. TVA sells its power on a non-profit basis to 154 local power companies.