7.2 Error code and Troubleshooting

1 Error code and Error code and Error messageError CodeError MesA1-1113 Actuator Motor Failure #A1-1113: TuA1-1211 Actuator Motor Failure: #A1-1211. PA1-1213 Actuator Motor Failure: #A1-1213. PA1-2111 Actuator Motor Failure #A1-2111:Call for service if the problem persisA12113 Actuator Motor Failure #A1-2113:A1-2113 Actuator Motor Failure #A12113:Call for service if the problem persisA1-5113 Actuator Motor Failure : # for service if the problem persisA1-5610 Actuator Motor Failure : # for service if the problem persisA1-7113 Actuator Motor Failure #A1-7113: TuA1-7113 Actuator Motor Failure #A1-7113: TuA2-1310 Actuator Fan Failure : #A2-1310. PleA2-1311 Actuator Fan Signal Failure : #A2-13A2-1410 Actuator Fan Failure : #A2-1410. PleA2-1411 Actuator Fan Signal Failure : #A2-14A2-1510 Actuator Fan Failure : #A2-1510. PleA2-1511 Actuator Fan Signal Failure : #A2-15A2-2310 Actuator Fan Failure : #A2-2310.

2 PleA2-2311 Actuator Fan Signal Failure : #A2-23A22810At t F Fil #A22810 PlA2-2810 Actuator Fan Failure : #A2-2810. PleA2-2811 Actuator Fan Signal Failure : #A2-28A2-2910 Actuator Fan Failure : #A2-2910. PleA2-2911 Actuator Fan Signal Failure : #A2-29A3-2210 Actuator Sensor Failure : # ManualSCX-8030/8040 series7-A3-3111 Actuator Sensor Failure : # Pageurn off then open/close open/close off then on7-17urn off then open/close Please open/close open/close Please open/close open/close Please open/close open/close Please open/close d718ease open/close Please open/close open/close Please open/close Please open/close ELECTRONICSV ersion Please open/close CodeError MesA3-3112 Actuator Sensor Failure : #A3-3112A3-3113 Actuator Sensor Failure : #A3-3113A3-3114 Actuator Sensor Failure : #A3-3114A3-3211 Actuator Sensor Failure : #A3-3211A3-3212 Actuator Sensor Failure : #A3-3212A3-3311 Actuator Sensor Failure : #A3-3311A3-3312 Actuator Sensor Failure : #A3-3312A3-3411 Actuator Sensor Failure : #A3-3411A3-3412 Actuator Sensor Failure.

3 #A3-3412A4-1111 Actuator Sensor Failure : #A4-1111C1-1110 Prepare new toner cartridgeC11110 Prepare new toner cartridgeC1-1130 End of life, Replace with new toner C1-1140 Replace with new toner Cartridge Failure: #C1-1311. C1-1411 Toner cartridge is not installed. InstaC1-1512 Toner cartridge is not compatible. CC3-1110 Prepare new imaging with new imaging of life, Replace with new imaginC31211 Imaging Unit Failure:#C31211 PleC3-1211 Imaging Unit Failure:#C3-1211. PleC3-1312 Imaging Unit Failure: #C3-1312. InsC3-1411 Imaging unit is not installed. Install tC3-1422 Imaging uint requires charger's cleaC3-1512 Imaging unit is not compatible. CheC61110 PfitC6-1110 Prepare new fuser with new fuser unit is not installed correctly. C6-1412 Fuser unit is not compatible. CheckC7-1110 Waste toner container is almost fullService ManualSCX-8030/8040 series7-shootingssageTroubleshooting Page2.

4 Please open/close Please open/close Please open/close Please open/close Please open/close Please open/close Please open/close Please open/close Please open/close Please turn off then on7-247-25725cartridge7-257-25 Install toner cartridge the user's guide7-287-297-29ng turn off then on730ase turn off then imaging unit Clean the user's user's Order new ELECTRONICSV ersion CodeError MessC7-1130 Waste toner container is full. ReplacC7-1311 Waste toner container is not installedC9-2220 Transfer Roller Failure: #C9-2220. InH1-1311 Paper jam in Tray 3H1-1312 Paper jam in Tray jam in Tray jam in Tray 3H1-1322 Tray 3 cassette is pulled out. Insert iH1-1351 Paper is low in Tray 3. Load is empty in Tray 3. Load papeH1-1353 Input System Failure : #H1-1353. PuH1-1411 Paper jam in Tray 4pjyH1-1412 Paper jam in Tray 4H1-1417 Paper jam in Tray jam in Tray 4H1-1422 Tray 4 cassette is pulled out.

5 Insert iH1-1451 Paper is low in Tray 4 Load paperH1-1451 Paper is low in Tray 4. Load is empty in Tray 4. Load papeH1-1453 Input System Failure : #H1-1453. PuH1-3330 HCF Failure : #H1-3330. Check the H1-5330 DCF Failure : #H1-5330. Check intePj iffiihbidH2-2001 Paper jam at exit of finisher jam inside of jam inside of jam at entrance of finisher bridH2-2008 Paper jam at entrance of jam at exit of jam at exit of jam inside of finisher jam around puncher of finisheH2-2129 Finisher Error #H2-2129. Please opeService ManualSCX-8030/8040 series7-shootingsageTroubleshooting Pagece it7-37d. Install transfer roller Tray 3 out and insert Tray 4 out and insert DCF to Finisher SMRefer to Finisher SMRefer to Finisher to Finisher SMRefer to Finisher SMRefer to Finisher SMRefer to Finisher SMRefer to Finisher to Finisher SMen/close to Finisher SMSAMSUNG ELECTRONICSV ersion CodeError MessH2-2193 Finisher Error #H2-2193.

6 Please opeH2-2257 Finisher Error #H2-2257. Please opeH2-2193 Finisher Error #H2-2193. Please opeH2-2257 Finisher Error #H2-2257. Please opeH2-2322 Finisher Error #H2-2322. Please opeH2-2386 Finisher Error #H2-2386. Please opeH2-2449 Finisher Error #H2-2449. Please opeH2-2453 Finisher Error #H2-2453. Please opeH2-2463 Finisher Error #H2-2463. Please opeH2-2513 Finisher Error #H2-2513. Please opeH2-2522 Finisher Error #H2-2522. Please opeH22577Fi i h E #H22577 PlH2-2577 Finisher Error #H2-2577. Please opeH2-2581 Finisher Error #H2-2581. Please opeH2-2589 Finisher Error #H2-2589. Please opeH2-2705 Finisher Error #H2-2705. Please opeH2-2713 Finisher Error #H2-2713. Please opeH2-2775 Booklet maker Error #H2-2775. PleaH2-2778 Booklet maker Error #H2-2778. PleaH2-2779 Finisher Error #H2-2779. Please opeH2-3002 Paper jam at entrance of booklet maH2-3005 Paper jam inside of booklet makerH2-3005 Paper jam inside of booklet jam before booklet maker Error #H2-3257.

7 PleaH2-3321 Booklet maker Error #H2-3321. PleaH2-3385 Booklet maker Error #H2-3385. PleaH2-3449 Booklet maker Error #H2-3449. PleaH2-3578 Booklet maker Error #H2-3578. PleaH2-3641 Booklet maker Error #H2-3641. PleaH2-3705 Booklet maker Error #H2-3705. PleaH2-3769 Booklet maker Error #H2-3769. PleaService ManualSCX-8030/8040 series7-shootingsageTroubleshooting Pageen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SM/l dRefer to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMen/close to Finisher SMase open/close to Finisher SMase open/close to Finisher SMen/close to Finisher to Finisher SMReferto Finisher SMReferto Finisher SMRefer to Finisher SMase open/close to Finisher SMase open/close to Finisher SMase open/close to Finisher SMase open/close to Finisher SMase open/close to Finisher SMase open/close to Finisher SMase open/close to Finisher SMase

8 Open/close to Finisher SMSAMSUNG ELECTRONICSV ersion CodeError MesM1-1113 Paper jam in tray jam in tray jam in MP 1 is not installed. Install the trayM1-3122 Tray 1 cassette is pulled out. Insert iM1-3221 Tray 2 is not installed. Install the trayM1-3222 Tray 2 cassette is pulled out. Insert iM1-4111 Input System Failure : #M1-4111. PuM1-4211 Input System Failure : #M1-4211. PuM1-5111 Paper is low in tray 1. Load is empty in tray 1. Load paperM1-5211 Paper is low in tray 2. Load is empty in tray 2. Load paperM2-1121 Paper jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam inside of jam at the top of duplex jam at the top of duplex ManualSCX-8030/8040 series7-shootingssageTroubleshooting tray 1 out and insert tray 2 out and insert ELECTRONICSV ersion CodeError MesM2-2114 Paper jam at the top of duplex pathM2-2213 Paper jam at the inside of duplex paM2-2215 Paper jam at the inside of duplex paM2-2216 Paper jam at the inside of duplex paM2-2411 Paper jam at the return of duplex paM2-2413 Paper jam at the return of duplex paM2-2414 Paper jam at the return of duplex paM3-1211 Paper Jam in exit areaM3-1213 Paper Jam in exit areaM3-1214 Paper

9 Jam in exit areaM3-1411 Paper Jam in exit areaM3-1413 Paper Jam in exit areaM3-1414 Paper Jam in exit areaM3-1510 Paper jam in exit area or finisher bridM3-2230 Output tray(face down) is full. RemoM3-2430 Output tray(inner) is full. Remove prS1-1113 Video System Failure #S1-1113:TurS1-1114 Video System Failure #S1-1114: TuS1-1213 Video System Failure #S1-1213:TurS1-1214 Video System Failure #S1-1214: TuS1-1313 The clock became initial time. Set a S1-1411 Video System Failure #S1-1411: TuyS1-1413 Video System Failure #S1-1413: TuS1-2111 Video System Failure #S1-2111: TuS1-2411 HDD System Failure #S1-2411: TurnS1-2421 HDD System Failure #S1-2421: TurnS1-2422 HDD System Failure #S1-2422:TurnS12422 HDD System Failure #S12422:TurnS1-2433 HDD System Failure # S1-2433 : CaS1-2434 HDD is almost full_1. Check user's gS1-2435 HDD is almost full_2. Check user's gS1-2436 HDD is almost full_3.

10 Check user's gService ManualSCX-8030/8040 series7-shootingssageTroubleshooting printed off then on. 7-56rn off then on. 7-56rn off then on. 7-57rn off then on. 7-57time again. 7-58rn off then on. 7-59rn off then on. 7-60rn off then on. 7-61n off then on. 7-62n off then on. off then on. 762all for ELECTRONICSV ersion CodeError MesS1-2437 HDD is almost full_4. Check user's gS1-2438 HDD is almost full_5. Check user's gS1-2439 HDD is almost full_6. Check user's gS1-2443 HDD System Failure #S1-2443 : CaS1-2444 HDD System Failure #S1-2444 : CaS1-2445 HDD System Failure #S1-2445 : CaS1-2446 HDD System Failure #S1-2446 : CaS1-2447 HDD System Failure #S1-2447 : CaS1-2448 HDD System Failure #S1-2448 : CaS1-2449 HDD System Failure #S1-2449 : CaS1-2510 MSOK System Failure #S1-2510:TuS1-2511 MSOK System Failure #S1-2511:TuS1-3110 Video System Failure #S1-3110: TuS1-4111 Video System Failure #S1-4111:TurS1-4311 Video System Failure #S1-4311:TurS1-5321 Fax modem card is not installed.