ACT WorkKeys

1 2023 | 2024 ACT WorkKeys Administration Manual National Testing Standard Time Accommodations and English Learner Supports Paper Testing Workplace Documents Applied Math Graphic Literacy Applied *041305240*HOW TO CONTACT ACTH ours of OperationIf you are calling the hours :00 :00 : All hours of operation are central time and subject to you are States or the US or questions: can be returned to the following addresses:Scorable Test MaterialsACT WorkKeys Processing, Pearson9200 Earhart LnCedar Rapids, IA 52404 Nonscorable MaterialsACT WorkKeysACT Return Processing Center821 Memorial AveCamden, NJ 08103 2023 by ACT, Inc. All rights reserved. Testing1 Standardized Procedures1 Relationship with ACT1 Fair Testing Practices1 Test Dates and Times1 Testing More than One Examinee at aTime1 Equal Treatment2 Confidentiality2 Safety2 Investigations2 Right to Terminate2 Authorized Observers2 Unauthorized Observers and Media3 Expiration Date and Return Policy3 Test/Retest Policy3 Score Reports3 Testing with Accessibility Supports4 Accessibility Supports Overview4 Administration Details4 Gridding Administration Codes6 Test Facilities9 Facility Requirements9 Introduction9 Principles of Accessibility9 Video Monitoring Systems9 Selecting Facilities9 Selecting Test Rooms for AccessibilitySupports9 Selecting Test Rooms10 Room Type, Size.

2 And Setup10 Ensuring Quiet Test Sessions10 Seating Arrangements11 Seating at Tables11 Writing Surfaces11 Off-Site Testing12 Seating Arrangement Examples13 Test Staff14 Staff Requirements14 Selecting Testing Staff14 Who May Act as Testing Staff14 Who May Not Act as Testing Staff14 Relatives14 Attentiveness14 Staff Roles and Responsibilities16 Test Coordinator Role16 Test Coordinator Responsibilities16 Substitute Test Coordinator Role17 Substitute Test CoordinatorResponsibilities17 Room Supervisor Role17 Room Supervisor Responsibilities17 Proctor Role17 Proctor Responsibilities18 Staff Training19 Purpose of Training Staff19 Staff Training Requirements19 Manuals19 Supplements19 Training Session19 Training Session Outline19 Test Day Briefing Session20 Test Materials22 Materials Overview22 Materials Provided by ACT22 Materials Provided by Your Site22 Materials Provided by Examinees22 Security of Materials23 Secure Test Materials23 Copyrighted Test Materials23 Keeping Test Materials Secure23 Storage of Test Materials23 Secure Storage23 Authorized Access23 Unauthorized Transfer of Materials24 Storing and Transporting Materials forOff-Site Testing24 Security Breach24 Receiving Materials before Testing25 Receipt of Test Materials25 Check In Test Materials25 Retain Shipping Boxes25 Prepare Materials for Testing25 Store Your Test Materials Shipment25 Handling Materials on Test Day27 Remove Materials from Storage

3 AndAssign Them to Rooms27 Test Security during theAdministration27 Verify Test Materials after Testing27iReturn Materials to the Test Coordinatorafter Testing28 Storage after Testing28 Collecting, Packing, and ReturningMaterials after Testing29 Collect Materials from RoomSupervisors29 Prepare Materials for Return30 Pack and Return the Test Materials32 Test Administration34 Admitting Examinees34 Make the Electronic DevicesAnnouncement34 Acceptable Identification34 Unacceptable Identification35 Roster36 Admit Examinees to the Test Room36 Denying Admission37 Late Arrivals and Examinees withoutIdentification37 Direct Examinees to Their Seats37 Seat Left-Handed Examinees37 Sequence and Timing of the Tests38 Testing Process38 Sequence of the Tests38 Start Time38 Time Allowed for Each Test38 Timing the Tests39 Timepieces39 Accurately Time the Tests39 Announcing Time Remaining39 Breaks39 Administering the Tests41

4 Allowed and Prohibited Items in the TestRoom41 General Announcements toExaminees42 Monitoring the Test Room43 Checking for Prohibited Behavior43 Allowing Examinees to Leave the TestRoom43 Answering Questions43 Avoiding Common Errors in CompletingAnswer Documents43 Irregularities45 Submit an Irregularity Report45 Group Irregularities45 Individual Irregularities46 Prohibited Behaviors at the Test Site49 Non-Test Activities52 Completing the Non-Test Information52 Introduction52 Sessions for Examinees withAccommodations and/or Supports52 Required Fields52 Local Items53 Verbal Instructions for Completing Non-Test Information53 Verbal Instructions56 All Timings Begin Here56 Introduction56 Before You Begin56 Reading the Verbal Instructions56 English Learner Supports56 Multiple-Day Testing57 Begin Testing57 Standard Time or Breaks As Needed61 Breaks As Needed61 Workplace Documents61 Applied Math62 Break65 Graphic Literacy65 Applied Technology68 One and One-Half Time70 Workplace Documents70 Applied Math71 Break74 Graphic Literacy74 Applied Technology77 Double Time79 Workplace Documents79 Applied Math80 Break83 Graphic Literacy83 Applied Technology86 Triple Time88 Workplace Documents88 Applied Math89 Graphic Literacy92 Applied Technology94 Ending Your Test Session96 Ending Your Test Session for Break96 Ending Your Test Session for the Day96 Forms99 ACT WorkKeys Roster99 ACT WorkKeys Test Materials TrackingLog101 ACT

5 WorkKeys Irregularity Report103 Seating Diagram Instructions105 Seating Diagram Form106 ACT WorkKeys Timing Report107 ACT WorkKeys NCRC AssessmentsExaminee Affidavit of Qualificationiifor Requested AllowableAccommodations109 ACT WorkKeys Report of AccommodatedTests111 ACT WorkKeys Reader's Agreement113 ACT WorkKeys Sign LanguageInterpreter's Agreement115 ACT WorkKeys Scribe's Agreement117 Test Security121 ACT Test Security121 Anonymous Security Hotline121 ACT Test Security Principles121iiiivPOLICIES | GENERAL TESTINGPOLICIESG eneral TestingStandardized ProceduresUniformly administering tests ensures examinees academic skills are accurately staff assume a vital role in carrying out standardized testing with all standardized testing, it is critical that the procedures you employ are identicalto those at other test locations.

6 ACT provides policies, requirements, and administrationinstructions to help create a fair testing environment for all examinees. All testing staffare required to read the digital and paper materials provided by ACT. Adherence to thestandardized policies and procedures outlined in the materials is with ACTTest coordinators, substitute test coordinators, room supervisors, and proctors are required tocomplete online training. You can access this training at Testing PracticesACT endorses the Code of Fair Testing Practices in Education and the Code of ProfessionalResponsibilities in Educational Measurement, which guide the conduct of those involved ineducational testing. ACT is committed to ensuring that each of its testing programs upholdsthe guidelines in each Code.

7 You may locate copies of these codes through the followingorganizations: Code of Fair Testing Practices in Education: American Psychological Association ( ) Code of Professional Responsibilities in Educational Measurement: National Councilon Measurement in Education ( )Test Dates and TimesYou may administer all of the tests in one session with breaks between tests, administer eachtest separately on different days, or administer the tests in a combination of these two sure to allow examinees the appropriate amount of time to complete each More than One Examinee at a TimeACT requires all examinees in the room to have the same authorized timing and work on thesame test at the same time ( , when administering Test 1, all examinees must be workingon Test 1).

8 This policy applies to examinees testing under standard and accommodated time. Ifexaminees in the same testing room complete different tests, scores will be | GENERAL TESTINGE qual TreatmentAll staff are required to administer and supervise the test in a nondiscriminatory manner andin accordance with all applicable laws, including the Americans with Disabilities Act (ADA),Individuals with Disabilities Education Act (IDEA), and Section 504 of the Rehabilitation about examinees, including their names, is confidential. To ensure confidentiality,you and your testing staff may not copy documents containing individually identifiableinformation or use such information for any purpose other than administering the forms and information contained in administration manuals and other ACT-provideddocumentation are the property of ACT and must not be shared with any person who is notpart of the testing safety of staff and examinees at the test site is of utmost importance.

9 If an examineeor other person becomes confrontational or disruptive, take reasonable steps to defuse thesituation. Contact security personnel at your institution or local law enforcement if you needassistance. Do not put yourself or others at risk. Report the incident to ACT the details as an cases of suspected or documented irregularities, all testing staff are obligated to cooperatefully with ACT in subsequent investigations and respond to requests for information in a cases where examinees dispute an ACT decision or communication regarding theadministration, the examinees and/or their representatives may contact you directly andrequest to TerminateACT reserves the right to terminate its relationship with any test site or testing personnelwithout advance notice if ACT determines, in its sole discretion and for any reason, thattermination is ObserversAn observer authorized by ACT may visit your test site.

10 Such a visit is normally not announcedin an observer arrives, take the following steps before allowing access to the testing area ortest Check must have the following: Photo ID (driver s license, employee ID, etc.) Employee ID, business card, etc. showing company/agency affiliation Written authorization from ACTNote: If an observer has an employee ID with a photo, a separate photo ID is not If the observer provides the necessary credentials, give the observer your full not, deny access to the testing area and test | GENERAL TESTING3. Include the observer s name and company/agency, and whether or not the observer wasadmitted, in an Irregularity Call ACT if you have concerns about an : The visit may include conducting enhanced test security procedures on test Observers and MediaTo protect examinees from anxiety and distractions, unauthorized persons including parents,guardians, children, school board members, recruiters, employers, and members of the media must not be allowed to enter, observe, or photograph testing documents, test rooms, orpreliminary activities.