Amazon Chime - Administration Guide

1 Amazon ChimeAdministration GuideAmazon Chime Administration GuideAmazon Chime : Administration GuideCopyright 2018 Amazon Web Services, Inc. and/or its affiliates. All rights 's trademarks and trade dress may not be used in connection with any product or service that is not Amazon 's, in any mannerthat is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon . All other trademarks notowned by Amazon are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored Chime Administration GuideTable of ContentsWhat Is Amazon Chime ? .. 1 Administration Overview .. 1 Get Started .. 2 Step 1: Create an AWS Account.

2 2 Step 2: Create an Amazon Chime Account .. 2 Step 3: Add Users to Your Amazon Chime Account .. 3 Manage Your Accounts .. 6 Create an Amazon Chime Account .. 6 Rename Your Account .. 7 Delete Your Account .. 7 Use the Policies Page .. 8 Claim a 8 Connect to Active Directory .. 9 Configure Multiple Email Addresses .. 10 Connect to Okta SSO .. 11 Manage 13 View User 13 Manage User Access and Permissions .. 14 Manage Permissions .. 14 Invite and Remove Users .. 15 Change Personal Meeting PINs .. 16 Manage ProTrials .. 16 Request User Attachments .. 17 Configure Conference Rooms .. 18 View Reports .. 19 Control Access to the Console .. 20 Create an IAM User .. 20 Attach Required IAM User Policies.

3 20 Read-Only Policy 21 Amazon Chime Actions .. 21 Logging Service API Calls .. 25 Amazon Chime Information in CloudTrail .. 25 Understanding Amazon Chime Log File Entries .. 25 Network Configuration and Bandwidth Requirements .. 27 Full 27 Web Application Only .. 29 SIP 29 Bandwidth Requirements .. 30 Purchase Amazon Chime .. 31 Get Support .. 32 Resources .. 33 Document History .. 34iiiAmazon Chime Administration GuideAdministration OverviewWhat Is Amazon Chime ? Amazon Chime is a communications service that transforms online meetings with a secure, easy-to-use application that you can trust. Amazon Chime works seamlessly across your devices so that you canstay connected.

4 You can use Amazon Chime for online meetings, video conferencing, calls, and can also share content, both inside and outside your organization. Amazon Chime frees you to workproductively from more information, see the Amazon Chime OverviewAs an administrator, you use the Amazon Chime console to perform key tasks, such as creating AmazonChime accounts and managing users and permissions. You must have an AWS account to access theAmazon Chime Amazon Chime , you choose Basic or Pro permissions for your Amazon Chime users. A user's 30-day trial ends when you add them to your Amazon Chime account. For more information, see Plans Chime Administration GuideStep 1: Create an AWS AccountGetting StartedThe easiest way for your users to get started with Amazon Chime is to download and use the AmazonChime Pro version for free for 30 days.

5 For more information, see Download Amazon Amazon Chime usage-based pricing, you only pay for users that host meetings on the dayswhen meetings are held. Meeting attendees and chat users are not charged. Users with a Pro licenseare considered Active Pro if they host a meeting that ends on a calendar day and at least one of thefollowing occurs: The meeting was scheduled. The meeting included more than two attendees. The meeting had at least one recording event. The meeting included an attendee that dialed in. The meeting included an attendee that joined with or more information, see Plans and begin managing your users and access administrative features, complete the following tasks:Tasks Create an AWS Account (p.)

6 2) Create an Amazon Chime Account (p. 2) Add users to your Amazon Chime Account (p. 3)Step 1: Create an AWS AccountIf you have an AWS account already, skip to the next task. If you don't have an AWS account, use thefollowing procedure to create create an AWS , and then choose Create an AWS might be unavailable in your browser if you previously signed into the AWSM anagement Console. In that case, choose Sign in to a different account, and then chooseCreate a new AWS the online of the sign-up procedure involves receiving a phone call and entering a PIN using the 2: Create an Amazon Chime AccountAfter you've created your AWS account, you can create an Amazon Chime Chime Administration GuideStep 3: Add Users to Your Amazon Chime AccountTo create an Amazon Chime the Amazon Chime console at the Accounts page, choose New Account Name, type a name for the account and choose Create new account has the account type 3.

7 Add Users to Your Amazon Chime AccountAfter you create an Amazon Chime account, you can add yourself and other users to the account. You arenot charged for invited users. You incur charges after a user accepts an invitation and you add a user to your Amazon Chime account, their 30-day trial ends. By default, usershave Pro permissions and can host scheduled meetings. To restrict the ability to host meetings,change the user s permission to you plan to upgrade your account to an enterprise account, there is no need to invite usersthrough the Administration console. Instead, claim your domains. Any users that register with3 Amazon Chime Administration GuideStep 3: Add Users to Your Amazon Chime Accountyour claimed domain become part of your account.

8 For more information about claiming yourfirst domain and becoming an enterprise account, see Claim a Domain (p. 8).To add users to your Amazon Chime the Amazon Chime console at the Accounts page, select the name of your the Users page, enter user email addresses and choose Invite user receives an email invitation to join the Amazon Chime team that you a user chooses Accept in the email invitation, they are assigned Amazon Chime Propermissions by default. If the user has already signed up for an Amazon Chime account with their work email address,they are granted the assigned permissions and can continue to use that Chime Administration GuideStep 3: Add Users to Your Amazon Chime Account If the user hasn't downloaded the Amazon Chime client app (this can be done at any time), theycan choose Download Amazon Chime to download it and sign in if they have an account.

9 If theydon't have an account, they can register to create one. For more information, see Step 2: Create anAmazon Chime Account (p. 2). steps 1 5 for all users to invite, including Chime Administration GuideCreate an Amazon Chime AccountManaging Your Amazon ChimeAccountsIf you are using Amazon Chime as an individual user or as a group with no administrators, and you wantto expand your pilot or proof of concept to include administrator functionality or you want to buy Pro,you must create an Amazon Chime account in the AWS Management Console. You can decide whether tocreate a team account or enterprise team account is the easiest way to start inviting users to your organization and grant them Propermissions.

10 You only pay for users when they host meetings. You don t have to claim a domain, andyou can invite users from any email domain that hasn't been claimed by another company. Everyone inthe same team account is able to search and locate other registered Amazon Chime users in the team. Ateam account is also the right choice for paying for Pro users outside of your enterprise account provides more control over your users from your company domains. It includesthe ability to connect to your own identity provider or Okta SSO to authenticate and assign userpermissions. If you're using your own identity provider, note that Amazon Chime supports MicrosoftActive accounts provide full management of users within your account.