Amazon WorkDocs - Administration Guide

1 Amazon WorkDocsAdministration GuideAmazon WorkDocs Administration GuideAmazon WorkDocs : Administration GuideCopyright Amazon Web Services, Inc. and/or its affiliates. All rights 's trademarks and trade dress may not be used in connection with any product or service that is notAmazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages ordiscredits Amazon . All other trademarks not owned by Amazon are the property of their respective owners, who mayor may not be affiliated with, connected to, or sponsored by WorkDocs Administration GuideTable of ContentsWhat is Amazon WorkDocs ? .. 1 Accessing Amazon WorkDocs .. 1 How to get started .. 1 Prerequisites .. 3 Sign up for AWS .. 3 Create IAM users and groups (recommended).

2 3 Security .. 4 Identity and access management .. 4 Audience .. 5 Authenticating with 5 Managing access using policies .. 7 How Amazon WorkDocs works with 8 Identity-based policy examples .. 10 Troubleshooting .. 13 Logging and 15 Site-wide activity feed .. 15 CloudTrail logging .. 15 Compliance validation .. 17 Resilience .. 18 Infrastructure security .. 18 getting started .. 19 getting started with Quick Start .. 19 Before you begin .. 20 Step 1: Launch the Amazon WorkDocs site .. 20 Step 2: Create access point and set administrator .. 20 Step 3: Complete admin control panel setup .. 21 getting started with Standard Setup .. 21 Before you begin .. 22 Step 1: Launch the Amazon WorkDocs site .. 22 Step 2: Create a directory and set an administrator.

3 22 Step 3: Complete admin control panel setup .. 23 getting started with an existing directory .. 23 Before you begin .. 24 Step 1: Launch the Amazon WorkDocs site .. 24 Step 2: Enable a directory and set an administrator .. 24 Step 3: Complete admin control panel setup .. 24 getting started with AD Connector .. 25 Before you begin .. 25 Step 1: Launch the Amazon WorkDocs site .. 25 Step 2: Connect a directory .. 25 Step 3: Complete admin control panel setup .. 27 getting started with AWS Managed Microsoft AD .. 27 Before you begin .. 27 Step 1: Launch the Amazon WorkDocs site .. 27 Step 2: Enable AWS Managed Microsoft AD and set administrator .. 28 Step 3: Complete admin control panel setup .. 28 Enabling single 29 Enabling multi-factor authentication.

4 29 Promoting a user to administrator .. 30 Managing site settings .. 31 Deploying Amazon WorkDocs Drive to multiple computers .. 35 Inviting and managing users .. 36 User roles .. 36iiiAmazon WorkDocs Administration GuideStarting the admin control panel .. 37 Turning off Auto activation .. 37 Controlling user invitations with Auto activation enabled .. 38 Inviting new users .. 38 Editing users .. 39 Disabling 39 Deleting pending users (Simple AD only) .. 40 Transferring document ownership .. 40 Downloading user lists .. 40 Sharing and collaboration .. 42 Share a link .. 42 Share by invite .. 42 External sharing .. 42 Permissions .. 43 Roles .. 43 Shared folder permissions .. 44 File 44 Shared file permissions .. 45 Enabling collaborative editing.

5 46 Enabling Hancom ThinkFree .. 47 Enabling Open with Office Online .. 47 Migrating 48 Step 1: Preparing for migration .. 48 Step 2: Uploading files to Amazon S3 .. 49 Step 3: Scheduling a 49 Step 4: Tracking a migration .. 50 Step 5: Cleaning up resources .. 51 Troubleshooting .. 52 Can't set up my Amazon WorkDocs site in a specific AWS Region .. 52 Want to set up my Amazon WorkDocs site in an existing Amazon VPC .. 52 User needs to reset their password .. 52 User accidentally shared a sensitive document .. 52 User left the organization and didn't transfer document ownership .. 53 Need to deploy Amazon WorkDocs Drive or Amazon WorkDocs Companion to multiple users .. 53 Online editing isn't working .. 31 Managing Amazon WorkDocs for Amazon Business.

6 54 Document history .. 55 AWS glossary .. 57ivAmazon WorkDocs Administration GuideAccessing Amazon WorkDocsWhat is Amazon WorkDocs ? Amazon WorkDocs is a fully managed, secure enterprise storage and sharing service with strongadministrative controls and feedback capabilities that improve user productivity. Files are stored in thecloud, safely and securely. Your user's files are only visible to them, and their designated contributorsand viewers. Other members of your organization do not have access to other user's files unless they arespecifically granted can share their files with other members of your organization for collaboration or review. TheAmazon WorkDocs client applications can be used to view many different types of files, dependingon the Internet media type of the file.

7 Amazon WorkDocs supports all common document and imageformats, and support for additional media types is constantly being more information, see Amazon Amazon WorkDocsAdministrators use the Amazon WorkDocs console to create and deactivate Amazon WorkDocssites. With the admin control panel, they can manage users, storage, and security settings. For moreinformation, see Managing site settings (p. 31) and Inviting and managing Amazon WorkDocsusers (p. 36).Non-administrative users use the client applications to access their files. They never use the AmazonWorkDocs console or the Administration dashboard. Amazon WorkDocs offers several different clientapplications and utilities: A web application used for document management and reviewing. Native apps for mobile devices used for document review.

8 A document synchronization app used to synchronize a folder on your macOS or Windows desktopwith your Amazon WorkDocs files. Web clipper browser extensions for several popular web browsers that allow you to save an image of awebpage to your Amazon WorkDocs more information about how users can download Amazon WorkDocs clients and edit their files, andwhich file types are supported, see: getting started with Amazon WorkDocs Editing files Supported file typesPricingWith Amazon WorkDocs , there are no upfront fees or commitments. You pay only for active useraccounts, and the storage you use. For more information, see to get startedTo get started with Amazon WorkDocs , try one of the following tutorials:1 Amazon WorkDocs Administration GuideHow to get started getting started with Quick Start (p.)

9 19) getting started with Simple AD: Standard Setup (p. 21) getting started with an existing directory (p. 23) getting started with AD Connector (p. 25) getting started with AWS Managed Microsoft AD (p. 27)If you have an WorkSpaces administrator account with a directory that is enabled for Amazon WorkDocs ,you can sign in to your Amazon WorkDocs site and finish setup from the Admin control panel. For moreinformation, see Step 3: Complete admin control panel setup (p. 23).For more information about using WorkSpaces to get started with Amazon WorkDocs , see Get startedwith WorkSpaces Quick Setup in the Amazon WorkSpaces Administration Guide . For information aboutusing an Amazon WorkDocs client in WorkSpaces or an Amazon EC2 instance, see Endpoints for AmazonS3 in the Amazon VPC User WorkDocs Administration GuideSign up for AWSP rerequisites for Amazon WorkDocsTo set up new Amazon WorkDocs sites, or manage existing sites, you must complete the following Sign up for AWS (p.

10 3) Create IAM users and groups (recommended) (p. 3)Sign up for AWSYour AWS account gives you access to all services, but you are charged only for the resources that you do not have an AWS account, complete the following steps to create sign up for an AWS the online of the sign-up procedure involves receiving a phone call and entering a verification code on thephone AWS root account credentials identify you to services in AWS and grant you unlimited use of yourAWS resources, such as your Amazon WorkDocs IAM users and groups (recommended)To allow other users to set up new Amazon WorkDocs sites, or manage existing sites, without sharingyour security credentials, use AWS Identity and Access Management (IAM). We recommend that everyonework as an IAM user, even the account owner.