Answer - Telkom

1 A. Setting up the mailbox1. Change your greeting You may choose from 3 types of greetings:2. Receiving messages while you are busy on the telephone3. Receiving messages when your telephone remains unansweredWaitingCall is available with Call Answer , provided the voicemail-upon-busy option (#65#) is : If you choose the name or personal greeting you cannot revert back to the standard Standard greetingb. Name greetingc. Personal greetinga. How to activate this facilityb. How to deactivate this facilitya. How to activate this facility910 Your virtual personal assistantCall AnswerYour virtual personal assistantCall AnswerA. Setting up the mailbox1. Change your greeting You may choose from 3 types of greetings:2.

2 Receiving messages while you are busy on the telephone3. Receiving messages when your telephone remains unansweredWaitingCall is available with Call Answer , provided the voicemail-upon-busy option (#65#) is : If you choose the name or personal greeting you cannot revert back to the standard Standard greetingb. Name greetingc. Personal greetinga. How to activate this facilityb. How to deactivate this facilitya. How to activate this facility910 Your virtual personal assistantCall AnswerYour virtual personal assistantCall Answer1. Retrieving messages from your own telephone2. Retrieving messages from a tone-dialling telephone other than your ownNote: Your secret starter code will be the last four digits of your telephone number.

3 To change go to personal : This call will be charged at a local rate or from a cellphone at rates determined by your service : In order not to miss an important call, we recommend that you activate both options: *65# & *66# Dial 10121 locally (also from cellphones), or + 27 881 999 990 from international How to deactivate this facilityB. Retrieving messagesC. Features1. While you are listening to your messages, the following features are available:Press 7 to skip back 8 to pause/resume playback 9 to skip forward 0 to access help menu 11 to hear the date and time messages were received # to skip to the end of the message * to return to the menu 2. After you have listened to your messages, you may use any of the following features:Press 1 to replay message 2 to save the message 3 to delete the message 0 to access the help menu * to return to the menu Note: Messages will be played in the order of: New messages Saved messages1112 Your virtual personal assistantCall AnswerYour virtual personal assistantCall Answer1.

4 Retrieving messages from your own telephone2. Retrieving messages from a tone-dialling telephone other than your ownNote: Your secret starter code will be the last four digits of your telephone number. To change go to personal : This call will be charged at a local rate or from a cellphone at rates determined by your service : In order not to miss an important call, we recommend that you activate both options: *65# & *66# Dial 10121 locally (also from cellphones), or + 27 881 999 990 from international How to deactivate this facilityB. Retrieving messagesC. Features1. While you are listening to your messages, the following features are available:Press 7 to skip back 8 to pause/resume playback 9 to skip forward 0 to access help menu 11 to hear the date and time messages were received # to skip to the end of the message * to return to the menu 2.

5 After you have listened to your messages, you may use any of the following features:Press 1 to replay message 2 to save the message 3 to delete the message 0 to access the help menu * to return to the menu Note: Messages will be played in the order of: New messages Saved messages1112 Your virtual personal assistantCall AnswerYour virtual personal assistantCall AnswerNote: All the instructions in this booklet have been written as if your secret code has not been you lift the handset and you hear an interrupted (stutter) dialling tone, you have new messages. If you hear the normal dialling tone, you do not have any new messages. This feature is standard and requires no programming. In order to use ForwardCall or BlockCall Plus, Call Answer has to be Other optionsEnhanced features availableAuto Callback whilst retrieving messages from your phone, you can now return calls on a per message basis to the original calling number, or an alternative number of your choice.

6 Call are charged at standard rates. This feature will, however, not be available to customers with BlockCall or BlockCall 10120 from your own phone or 10121 from any other phone and follow the voice Answer immediate allows you to divert all calls automatically to your voice mailbox without the phone ringing, so you don t have to be disturbed at all. This feature will ensure that all your calls are diverted to your voice *64# to activate and press #64# to for busy and no reply conditions customise your mailbox for busy and no reply conditions separately, so that callers can determine whether you are busy on the telephone or not available at all. This feature will ensure that the correct personal or standard greeting is played to the person calling *65# to receive messages while you are busy on the phone and #65# to deactivate, or Press *66# to receive messages when your telephone remains unanswered and #66# to To change or suppress your secret code2.

7 Message waiting indicator If you suppress your secret code, you do not have to enter a code when retrieving messages from your OWN : The Call Answer user instructions are available in five languages: English, Afrikaans, Zulu, Sesotho and Xhosa. Go to personal options and change to the language code of your virtual personal assistantCall AnswerYour virtual personal assistantCall AnswerNote: All the instructions in this booklet have been written as if your secret code has not been you lift the handset and you hear an interrupted (stutter) dialling tone, you have new messages. If you hear the normal dialling tone, you do not have any new messages. This feature is standard and requires no programming. In order to use ForwardCall or BlockCall Plus, Call Answer has to be Other optionsEnhanced features availableAuto Callback whilst retrieving messages from your phone, you can now return calls on a per message basis to the original calling number, or an alternative number of your choice.

8 Call are charged at standard rates. This feature will, however, not be available to customers with BlockCall or BlockCall 10120 from your own phone or 10121 from any other phone and follow the voice Answer immediate allows you to divert all calls automatically to your voice mailbox without the phone ringing, so you don t have to be disturbed at all. This feature will ensure that all your calls are diverted to your voice *64# to activate and press #64# to for busy and no reply conditions customise your mailbox for busy and no reply conditions separately, so that callers can determine whether you are busy on the telephone or not available at all. This feature will ensure that the correct personal or standard greeting is played to the person calling *65# to receive messages while you are busy on the phone and #65# to deactivate, or Press *66# to receive messages when your telephone remains unanswered and #66# to To change or suppress your secret code2.

9 Message waiting indicator If you suppress your secret code, you do not have to enter a code when retrieving messages from your OWN : The Call Answer user instructions are available in five languages: English, Afrikaans, Zulu, Sesotho and Xhosa. Go to personal options and change to the language code of your virtual personal assistantCall AnswerYour virtual personal assistantCall AnswerDifferent number of rings option enables you to set the number of rings before a call is forwarded to your voice mailbox. You now have the freedom to choose between 1 and 60 seconds, which translates to a maximum of 20 rings. Current standard setting is only 7 on the number of rings that you would like your phone to ring before the call is diverted to your voice mailbox.

10 Press *67* followed by the number of seconds, followed by the # key. (See easy setup table) Easy setup table (Number of seconds displayed on right)Reminder service remind yourself or others of important appointments and activities which need to be attended to, by programming voice messages in advance. Messages can be delivered to any fixed line or cellular number with a mailbox. Reminders can be sent to single or multiple recipients up to 31 days in advance. Reminder service will not be available to customers subscribing to BlockCall, BlockCall Plus or to suspended 10120 from your own phone or 10121 from any other phone and follow the voice IdentiCall Display screen or CLI telephone operates only if the IdentiCall network service has been activated by cannot be held responsible for non-display of certain numbers due to reasons beyond its OriginDisplayAreas where IdentiCall is supported if the caller has not restricted his/her numberDialling code and telephone number of the caller, area code + 7-digit telephone number (a total of 10 digits, 012-555-1234)