APPENDIX H—DANGEROUS GOODS TRAINING …

1 APPENDIXH DANGEROUSGOODSTRAININGGUIDELINES (DGTWG)supportedbytheIATAD angerousGoodssessmentistoproduceacompete ntworkforcebyprovid-Board(DGB)( ) , (b) , ,howevertheemployerorthoseactingontheirb ehalfexample,entitiessuchasgroundservice providersandmusttailorthematerialfoundin theseguidelinestoreachfreightforwarders, , , .Itismanifestedandobservedthroughbehavio urscompetency-basedapproachtoadangerousg oodstrain-thatmobilizethefourcompetencyf actors:knowledge, , , :Advanced( ) (a) (b) (c) , ,theoutcomeor, (d)Experience:isrelatedtotheappliedknowl edgeandskills:Howoften?Where?When? , :(a)targetingfunctionspecifictrainingnee ds;(b)supportingcontinuouslearningandper formanceim-provement;(c)gearingtowardsle arningratherthansimplypassingNote:atest; *ExperienceisnotoneofthetraditionalKSAfa ctors,but(d)ensuringtheintegrationofknow ledge,skills, ; (e)supportingtheapplicationofsafetymanag ementmustconsiderthecomplexityoftasksand context,thesystems(SMS);andrangeofwork(r outine,predictability,anddependencies)(f )establishingsufficient, ( ):simpleworkactivities, ,itcouldresultinBasic( ):variousworkactivities, ,ident-individualhassomeresponsibilityor autonomyandthereifying,classifying,packi ng,marking, ( ):broadrangeofactivities, , ( ).

2 Formingthesefunctionsarenottrainedtocomp etently62ndEDITION,1 JANUARY20211042 AppendixHperformthem, ,whetherthetrainingneedsarebeingaddresse dAsanotherexample, , , ,theinstructorfacilitatesthepectedtocomp etentlyperformandtrainerstoknowwhattrain ee , ,initialandrecurrenttraining,assess-them withaclearviewoftheirlearningpathtowards ment,instructorqualificationsandcompeten cies, ,learningobjectives,assessmentmethods, (trainees)withaviewtoidentifyingtheknowl edge,skillstraditionaltrainingprogram,th eregulatorassessestheandattitudesthatthe yalreadypossess,tocollectinfor-coursecom ponentsandfinaltestagainstknowledgematio nonpreferredlearningstyles, ,groupsdifferinginage, , ,eitherforthefullimplementationperformth efunctionsforwhichtheyareresponsibleinao fthetrainingprogram, , (a) ,thefollowinghigh-levelmajortasksapply:D angerousGoods0 Understandingthebasicsofdangerousgoods;1 Classifyingdangerousgoods; Analysis2 Preparingadangerousgoodsshipment; :3 Processing/acceptingcargo;(a)todefinethe problemtobeaddressedanddetermine4 Managingcargopre-loading; Acceptingpassengerandcrewbaggage.

3 ,determiningtheneed6 Transportingcargo/baggage; Collectingsafetydata.(b)toestablishthejo bfunctionrequiringthetrainingItisimporta nttoreiteratethataparticularfunctionprog ram,theemployee'scompetenciesandthelevel mayincludevariousmajortasksthatanemploye eofproficiencyrequired,andneedstofulfilt obecompetentwhenperformingtheir(c)todete rminetheemployee' (b)Sub-tasks:oncetheemployeefunction(s) (s).Thisperformatrainingneedsanalysis(TN A)toestablishthestepisimportantinsetting thescopeoftheknowl-competenciesspecifict oanemployer sfunction,environ-edge, , ;fitstheemployer (c)Performancecriteria(PC):referstosmall eractionsincludethepurposeofthetraininga longwithoperational,andbehaviourthatwill helpmeasuringwhetherthetechnical, , (PC)willdirectlyprovideinfor-Toperformap roperTNAthereshouldbeajobanalysismationo ntheobservablebehavioursthatthetraineean dvariousinputs( ), ,sub-tasksisthestartofthethelevelofknowl edge, DangerousGoodsFunctions ,tasks,sub-tasksandPChavebeenThisflowcha rtrepresentsmajorareasthatareclusteredid entifiedinthematrix( ) , :whatisthecorejobfunctionfunctionisnotaj obtitlebutonethatdescribesthecoreandresp onsibilitiesoftheemployee?

4 ,ajobfunctionmayincludevarioustasksandsu b- , (knowledge,skills, ,sub-tasksandperienceandattitude) stars codingsystemhasbeendonebybreakingdownthe jobtofacilitatetheoutputofausedtoidentif ythatthehigherthelevelofproficiency, ,theemployerortrainingprogramdesignerand 62ndEDITION,1 JANUARY20211044 AppendixHtargetpopulationandtheirlevelof competency,contents, :Factor(a) ,itreferstothefirsttimeatraineeExperienc e0123receivesdangerousgoodsinstructionsa ccordingtoAttitude3444theirfunctionorane wfunctionifgapshavebeenCoding identified.(b)Recurrenttrainingmustbepro videdwithin24 , , , ,tasks,sub-tasksandperformancecriteria,t hetoolillustratedinHowever, , ,sub-tasks, , ,assigningtherightinstructororinstructio nalmethod,choosingtheappropri-Between3an dInadditiontotheabove,undergooneatetrain ingaids,sizingthelevelofdifficultyofthe1 2monthspracticalassessmentforexample onassessment, Thefirstconsiderationisobservationreport fortheemployeewhetherthetraineeswillbeap rimarypopulation, , , , ,bookingteams,management, , , ,obtainingandmain-accountwhatresourcesex isttoachievetheseresultsortainingthecomp etency Intermsofthefrequencyandthewhatresources needtobefoundtoaccomplishthespecificcirc umstances, , (f)

5 Thepassmarksforprojects, ,itassessments;couldbeagoodreasonforchoo singoneoranother(g)ifrequired, ,mentstobeundertakenpriortostartingsumma tivedigitallearningorself-pacedsolutions benefitstraineesassessments;andwherethel anguageofdeliveryisnottheirmothertongue. (h) :formancefortheinterimandfinalcompetency stan-dards. entrylevelintermsofeducation,previousvoc ational/operationaltraining,workexperien ce; learningstyles(age,educationlevel,pace,e xperi-mentofthetrainees progressuntiltheyarecompetenttoence,deli verymethod,etc). , (CBTA)Thisconceptallowsforongoing checks ( ,assessmentofthetrainee )andwillinvolve:continuesuntiltheyarecom petenttoperformthefunc- ;endofthelearningeventaretoolateinthelea rning , ,definedassessmentplanassessment, (a)Fortheemployertoprovethelevelofcompet encyofare:theiremployeesandjustifyitforr egulatorypurposes,operationalandtechnica lrequirements.

6 (a)writtenoronlinetest;(b)Fortheinstruct ortohaveastatusoftheknowledge(b)oraltest ;transferandtheskillsapplicationofthetra inees.(c)observationoftask;(c)Fortheempl oyeetogaintheconfidenceoftheir(d)practic equestionsor groupanswered questions;competencyandtofocusontheareas ofknowledge(e) , (a)thefinalcompetencystandardassociatedw iththeassessmentplanshouldstartbydetermi ningmajorkeyfunction;performanceindicato rswhichwillmeasureifthetaskis(b) (ifrequired); (c)thelistofassessments( ,examinations,oralassessments,etc.)table belowrepresentsanexampleofanassessmentre quiredforeachofthetask(s) ;ateforeachtask,thecoresub-tasksandtheke y(d)whenassessmentsshouldtakeplace; (e)thetoolstobeusedtocollectevidenceduri ngfunction: Personnelresponsibleforprocessingorac-pr acticalassessment;ceptingdangerousgoodsc onsignments ( ).

7 62ndEDITION,1 JANUARY20211046 AppendixHKPI( ) , (AWB,DGD,Ap-rately x (wherexisproval)andpackagingbytrainingsh ouldbebasedonthelevelofproficiencyanumbe r)ofship-fulfillingthecompletecheck- x (wherexisacurrentlybeingusedare:number)d angerous(a) , (b) ,polls,screensharing, ,Hpartytrainingprovidersalsoneedtoestabl ishanassess-WebEx,AdobeConnect,SabaMeeti ng,Blackboard, sassessmentintotheirestab-Nottobeconfuse dwithawebinarwhichisusedlishedassessment plan,butit suptotheemployertomainlyforapromotionalo rinformationdistributiondeterminehowthey measuretheeffectivenessofthepurposeandab iggeraudience, ,(c)e-learning:alsoknownascomputer-based trainingtheycanstillchoosetoassessthetra ineeinthe(CBT) (computer,tabletormobile) , ,recordkeeping,actionstobetakenifatraine efailsacompetencyassessment,etc.

8 (d)Distancelearning(self-study) (readingmaterial,videos, ,notes) (a)compositionandstructureoftheprogram;m ayormaynotbegivenopportunitiestointeract withacoachorinstructorduringthelearningt ime.(b)modules,trainingeventsandtheirdel iverysequence;Theymaybealsoaskedtofulfil thetrainingina(c)deliveryformat(typeoftr aining,media,etc);determinedperiodorcomp letelyattheirownpace.(d)syllabus;Assessm entsareusuallyproctorinterventionsata(e) milestones(ifrequired);anddeterminedloca tion.(f)programschedule.(e)Applications( smartdevices) ,developer(s)tocreatethetrainingandasses smentma-readingmaterial,games, , ,1 JANUARY20211047 DangerousGoodsRegulations(f) ,skills, ,skills,attitudesandexperiencearedetermi nedontunitytointroducetheworkenvironment priortothebasisofthetasklistinconjunctio nwithoperational,workinginoneaswellastot estpotentialsituationstechnical, ,thepersonac-(g)On-theJobtraining(OJT):i treferstoperformingceptingdangerousgoods willnotrequirethesameleveltheactivityorf unctionexpectedeithersupervisedatofknowl edgeand/orskillsrelatedtoclassificationa sanappropriatelevel,whiledoingthejoboraf terthesomeonewhoisclassifyingdangerousgo ods, (h)Groupdiscussions&tutorials.

9 Alsoknownascasescenarios, ,theTNA,notthesyllabus, ,theperformancecriteriaareusedtoas-back, vehicle , , : Personnelresponsibleplementationofacompe tency-basedtrainingandassess-forprocessi ngoracceptingdangerousgoodsconsign-mentp rogramisthedevelopmentofthetrainingandme nts ( ). , ,exercises,casepracticalexer-thebasicsof cises,roleplay, :checklists,videos, ,simulations,preself-testorCollectingBas icGroupdiscussion&surveys,progresschecks ,quizzes, (scenarios) ConductthePrograminAccordancewiththeTrai ningandNote: ,feedbackonperformanceonthejobusedtoprep arethetraineetoundertakeassessmenttofrom trainees,instructors, , ,traineefeedback, ,auditreports, , (in-housetraining), (a)Improvetrainingprogram , ,thenrelevant,sincetrainingisnotonesingl eevent,butthetrainingprovidershoulduseth etrainingcontracttorepeatsthroughoutthet rainee (a)and(b)oftrainingprogramevalu-Therefor e, ,butalsoclassicaltoolsforachievingthis( , ),butunderCBTA approachamuchcloserdialogueshouldbebuilt withtheemployerinorder(b)Confirmtraining effectiveness , (c) Designanassessmentplan contract.

10 ,ifthetrainingisnotbeingeffective, ,itisstillanissueinthetrainingprogram, ,butfocusingmainlyonpoint(c)Provideevide nceoftheaddedvalue (b)and(c). ,alinkshouldbemadebetweentheskillsandatt itudeparttrainingandassessmentarethereso urcesandcostsinvolvedversustheactualther esponsibilityoftheemployer, ,itmustdemonstrateprovider,andtheemploye rshouldcoverallthefoursharedbestpractice s,newbusinessimplemented, ,sincebusinessevolves, : , , ,theevaluationofthetrainingonthetypeofor ganization(employer,trainingprovider,pro gram,benefits:etc.) : thesearethenessneeds;easiesttoolstousean dthereforecanbeusedbyany competentworkdirectedtobothtrainersandtr ainee ,force andthatislinkedtothebusinessneeds(addsqu estionslike: Wasthetrainingrelevanttoyourjob?)