APU Solutions Repair Facility Quick Reference Guide

1 APU Solutions Repair Facility Quick Reference GuideNew Search - Clicking this option directs user to the screen to enter claims into PartsNetwork - RFQ stands for Request for Quotation. The blue navigation menu bar on the left of this screen is available on every screen when a user is logged into the website. The Claim Submission page is displayed any time New Search (the top selection in the blue menu bar) is clicked. Estimate Form Submission - Once an estimate has been written in CCC without EMS extract, users simply copy and paste the estimate into the box and hit Submit - Automobile (Claim Submission)

2 Current Activity - In this section, you can View all open claims View all quotes Purchase parts Use prices on estimate Decline parts Send messages to suppliers Close a claim Closed Activity- In this section you can View closed claims View online claim files View purchase orders Return partsClaim Lookup - Clicking this option allows a user to look up all data regarding the search for and procurement of alternative Estimate - Once an estimate has been written in Audatex, CCC, Comp Est or Mitchell users can simply click the estimating platform and instantly all estimates written in the past 24 hours will be listed in the drop down by claim number and insured last name and click Transferred When an estimate has been written by an insurance staff appraiser, a recommendation report is created with a Transfer Claim ID number.

3 Click here and enter the ID number to retrieve the claim and purchase parts. Quote Recommendation ManagementThe Quote Recommendation Management page enables the Repair Facility to view all quotes returned from alternative part suppliers. Additional features include the ability to view supplier information, read part descriptions and view the grade of requested part. Completing this page creates a Purchase Order that is sent to the supplier informing them that you wish to order the parts.

4 Closed Activity The Closed section allows you to review the closed online file and purchase orders. The Claim Information page is viewed by clicking on the claim number. The purchase order can be viewed by clicking on the supplier s name. Click here to view the part description details. To Buy a part, click in this box and then click submit at the bottom of the page.