Avigilon Control Center Client User Guide - Standard

1 Avigilon Control Center Standard Client user GuideVersion 2006 - 2017, Avigilon Corporation. All rights reserved. Avigilon , the Avigilon logo, Avigilon Control Center , ACC, HIGH DEFINITION STREAM MANAGEMENT (HDSM), HDSM, Avigilon APPEARANCE SEARCH, TRUSTED SECURITY SOLUTIONS, and RIALTO are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols and in proximity to each trademark in this document is not a disclaimer of ownership of the related trademark.

2 Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide (see ). Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors. This document has been compiled and published covering the latest product descriptions and specifications. The contents of this document and the specifications of the products discussed herein are subject to change without notice.

3 Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented : 1 - EN20170412iiTable of ContentsWhat is the Avigilon Control Center Client ?1 System Requirements1 Avigilon Certified Solution.

4 1 ACC Client Software Requirements1 Updating the Help Files2 For More Information2 Avigilon Resource Center3 Technical Support3 Upgrades3 Feedback3 Getting Started4 Initial System Setup4 Starting Up and Shutting Down4 Starting Up the Client Software4 Shutting Down the Client Software4 Logging In to and Out of a Site4 Logging In5 Logging Out5 Changing the Administrator Password5 Navigating the Client6 Application Window Features6 System Explorer Icons7 System Administration9 Monitoring Site Health9 Managing user Connections10 Accessing the Setup Tab11 Site Settings12 Naming a Site12 Connecting/Disconnecting Cameras and Devices12 Discovering a Device12 Connecting a Device to a Server13 Editing the Device Connection to a Server14 Disconnecting a Device from a Server15 Upgrading Camera Firmware15 Users and Groups15 Adding a User15iiiEditing and Deleting a User16 Corporate Hierarchy16 Setting Up a Corporate Hierarchy16 Ranks17 Unranked Groups18 Deleted Ranks18 Adding Groups18 Editing and Deleting a Group19 External Notifications19 Setting Up the Email Server19 Configuring Email Notifications20 Editing and

5 Deleting an Email Notification21 Enabling Central Station Monitoring21 Rules22 Adding a Rule22 Editing and Deleting a Rule23 Licensing the Site23 Activating a License23 Deactivating a License24 Automatic Licensing25 Manual Licensing25 Backing Up System Settings27 Restoring System Settings28 Scheduling Site Events30 Server Settings31 Naming a Server31 Recording Schedule31 Adding and Editing a Recording Schedule Template31 Editing and Deleting a Template32 Setting Up a Weekly Recording Schedule32 Recording and Bandwidth33 POS Transactions34 Adding a POS Transaction Source34 Adding a Transaction Source Data Format35 Adding a Transaction Exception36 Editing and Deleting a POS Transaction Source37 Archive Video37 Archiving Recorded Video On Demand38ivEnabling Server Analytics38 Device Settings39 General39 Setting a Device's Identity39 Configuring PTZ39 Changing the Camera Operating Priority40 Enabling or Disabling Video Analytics Display41 Rebooting a Device42 Network42 Image and Display42 Changing Image and Display Settings43 Zooming and Focusing the Camera Lens44 Dewarping a Fisheye Lens45 Compression and

6 Image Rate46 Manually Adjusting Recorded Video Streams47 Enabling Idle Scene Mode48 Enabling HDSM SmartCodec Settings49 Image Dimensions50 Motion Detection50 Setting Up Pixel Motion Detection50 Setting Up Classified Object Motion Detection52 Self-Learning Video Analytics53 Configuring Video Analytics Cameras54 Configuring Rialto Video Analytics Appliances55 Self-Learning57 Enabling Self-Learning57 Teach By Example58 Teach By Example Recommendations58 Assigning Teach Markers59 Managing Teach Markers60 Applying Teach Markers to the Device60 Removing Teach Markers from the Device61 Video Analytics Events61 Adding Video Analytics Events61 Editing and Deleting Video Analytics Events63 Privacy Zones63 Adding a Privacy Zone63 Editing and Deleting a Privacy Zone63vManual Recording63 Digital Inputs and Outputs64 Setting Up Digital Inputs64 Setting Up Digital Outputs65 Microphone65 Speaker66 Application Preferences66 General Settings66 Video Display Settings67 Displaying Analog Video in Deinterlaced Mode67 Displaying Image Overlays68 Changing Display Quality69 Changing Display Adjustment Settings69 Joystick

7 Settings69 Configuring an Avigilon USB Professional Joystick Keyboard For Left-Hand Use70 Configuring a Standard USB Joystick70 Discovering Sites70 Managing Site Logs71 Live Monitoring72 Organizing Views72 Adding and Removing a View72 View Layouts72 Selecting a Layout for a View73 Editing a View Layout73 Making a View Full Screen74 Ending Full Screen Mode74 Cycling Through Views74 Saved Views74 Saving a New View74 Opening a Saved View75 Editing a Saved View75 Renaming a Saved View75 Deleting a Saved View75 Controlling Live Video75 Adding and Removing Cameras in a View75 Adding a Camera to a View75 Removing a Camera from a View75 Viewing Live and Recorded Video76viZooming and Panning in a Video76 Using the Zoom Tools76 Using the Pan Tools76 Maximizing and Restoring an Image Panel76 Maximizing an Image Panel76 Restoring an Image Panel76 Making Image Panel Display Adjustments77 Listening to Audio in a View77 Broadcasting Audio in a View77 Using Instant Replay78 PTZ Cameras78 Controlling PTZ Cameras78 Programming PTZ Tours81 Triggering Manual Recording81 Camera Recording States82 Starting and Stopping

8 Manual Recording82 Triggering Digital Outputs82 Monitoring Live POS Transactions82 Triggering Custom Keyboard Commands83 Working with Maps83 Adding a Map83 Using a Map85 Editing and Deleting a Map86 Working with Web Pages86 Adding a Web Page87 Using a Web Page87 Editing and Deleting a Web Page87 Investigating Events88 Controlling Recorded Video88 Adding and Removing Cameras in a View88 Adding a Camera to a View88 Removing a Camera from a View88 Viewing Live and Recorded Video88 Playing Back Recorded Video89 Synchronizing Recorded Video Playback90 Enabling Synchronized Recorded Video Playback90 Disabling Synchronized Recorded Video Playback90 Initiating a Search91viiBookmarking Recorded Video91 Adding a Bookmark91 Exporting, Editing.

9 Or Deleting a Bookmark92 Zooming and Panning in a Video92 Using the Zoom Tools92 Using the Pan Tools92 Maximizing and Restoring an Image Panel92 Maximizing an Image Panel92 Restoring an Image Panel92 Making Image Panel Display Adjustments93 Listening to Audio in a View93 Reviewing Recorded POS Transactions93 Triggering Custom Keyboard Commands94 Search94 Performing an Event Search94 Viewing Search Results95 Performing a Motion Search95 Viewing Search Results96 Performing a Thumbnail Search97 Viewing Search Results97 Performing Text Source Transactions Search98 Viewing Search Results99 Performing a Bookmark Search99 Viewing Search Results99 Managing Multiple Bookmarks100 Export100 Exporting a Snapshot of an Image100 Exporting Native Video102 Exporting AVI Video104 Exporting Still Images106 Exporting a Print Image107 Exporting WAV Audio108 Appendix109 Detailed Feature Descriptions109 Email Notification Trigger Descriptions109 Group Permission Descriptions110 Video Analytics Event Descriptions112 Rule Event and Action Descriptions114viiiRule Events114 Rule Actions118 Rule Conditions119 Updating the ACC

10 Client Software119 Reporting Bugs119 Keyboard Commands120 Image Panel & Camera Commands120 View Tab Commands121 View Layout Commands122 Playback Commands123 PTZ Commands (Digital and Mechanical)124ixWhat is the Avigilon Control Center Client ?The Avigilon Control Center (ACC) Client software works with the Avigilon Control Center Server s