BAND 6 MANAGEMENT EVELOPMENT PROGRAMME …

1 Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 1 BAND 6 MANAGEMENT development PROGRAMME COMPETENCY BOOKLET (CLINICAL SPECIALISTS) NAME WARD / DEPARTMENT DATE PROGRAMME COMMENCED Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 2 Band 6 development PROGRAMME Competency Booklet Guidance Notes. This document has been developed for use by all Band 6 Staff working within the Royal Berkshire NHS Foundation Trust as part of the Band 6 development PROGRAMME and includes generic statements which reflect the skills and knowledge which the Trust expects of staff working at this level. It is anticipated that the document will be applicable across all specialities however, should a statement not be relevant to an individual clinical area the Manager of that area is able to identify this within the document.

2 Any statements which have been deemed not applicable should be marked as such within the document and signed by the appropriate Manager or nominated deputy. The skills and competencies outlined in this document pertain to staff working at Band 6 within Clinical Specialist roles. It is expected that staff working at this level have been educated at Degree level or are working towards completion of a Degree and have completed modules pertaining to Leadership and Clinical Specialties as appropriate. Prior to completion of this document an assessment of current knowledge and skills will be undertaken by both the individual staff member and their line manager. These assessments will take place independently using the relevant initial competency assessment tool and results compared and discussed. At this stage evidence of prior experience and resultant competence may be agreed and can then be APEL d on to the competency document. Managers and Band 6 Staff will then work together to identify learning needs and agree action plans to achieve competence.

3 Details of agreed actions, with dates for review will be outlined on the action plans within the document for each competency section. Suggested learning activities for each competency section are available in the Training Menu for Band 6 Assessment of competence should be undertaken by the Manager or a nominated deputy who holds a recognised teaching and assessing qualification. Those involved in undertaking assessment of competence must complete the record of signatures table on page 3. Band 6 Staff are expected to collect evidence to support assessment which may then be used to produce a professional portfolio. Such evidence may include copies of HR forms completed as part of recruitment process or PDP undertaken. All evidence should have any identifying data removed to ensure confidentiality is maintained. Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J.

4 Sandy. 3 Completion of this document may be used as evidence towards the Knowledge and Skills Framework at PDP. Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 4 Record of signatures Name Job Title Signature Initials Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 5 ADVANCED COMMUNICATION SKILLS The competencies in this section may be used as evidence towards the following KSF elements: C1 Communication, C2 Personal and People development , C4 Service Improvement, C5 Quality, G6 People MANAGEMENT . TOPIC COMPETENCY STATEMENT SELF ASSESSMENT ASSESSOR ASSESSMENT LEADERSHIP 1. Acts as role model to others by: a) Displaying a positive attitude to work b) Developing and maintaining effective relationships with patients, relatives and colleagues demonstrating rapport as applicable.

5 C) Maintaining professional knowledge and expertise. d) Consistently striving to deliver the highest standards of care/ service within own area. e) Demonstrating excellent time MANAGEMENT skills. 2. Demonstrates the ability to work with teams motivating and empowering them to deliver excellent standards of patient care and service. 3. Encourages and actively supports the development of others. SELF AWARENESS 1. Demonstrates positive self belief displaying confident and professional image to others. 2. Demonstrates insight into personal strengths and can identify areas for personal development and how these may be addressed, 3. Demonstrates insight into impact of own role on others both within own team and wider organisation. RECOGNISING AND MANAGING STRESS 1. Demonstrates understanding of causes / effects of stress and is able to discuss how these can be minimised / prevented. Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J.

6 Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 6 TOPIC COMPETENCY STATEMENT SELF ASSESSMENT ASSESSOR ASSESSMENT RECOGNISING AND MANAGING STRESS CONT. 2. Recognises signs of stress in self and others and takes action to reduce / relieve stress as able. 3. Recognises situations where advice / guidance is required to manage stress in self / others and seeks appropriately. TEAM WORKING 1. Demonstrates the ability to outline principles of effective team working. 2. Recognises different roles and responsibilities of team members and is able to identify own role within team. 3. Works as effective team player within own team 4. Demonstrates the ability to work collaboratively with teams throughout Trust / PCT as appropriate developing effective working relationships with other team members. FEEDBACK 1. Demonstrates understanding of the importance of giving and receiving feedback and is able to determine how this can be used to improve performance of self and others.

7 2. Provides face to face and written feedback to others as required in timely and constructive manner. 3. Supports less experienced / junior staff to respond to feedback in positive manner setting objectives as required. 4. Actively seeks and is receptive to feedback from others. 5. Reflects on feedback from others and seeks clarity from Team Leader as required regarding own development needs in light of feedback. Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 7 TOPIC COMPETENCY STATEMENT SELF ASSESSMENT ASSESSOR ASSESSMENT ASSERTIVENESS 1. Demonstrates an understanding of the factors that influence other peoples behaviours 2. Uses assertive communication skills to achieve collaborative solutions to challenging situations INFLUENCING SKILLS CONT. 1. Demonstrates the ability to use professional knowledge and experience to influence decision making processes in order to improve outcomes for patients and staff.

8 2. Recognises the impact of own beliefs and values on influencing behaviour 3. Demonstrates the ability to negotiate effectively to achieve positive outcomes. 4. Creates and builds a rapport with colleagues, patients and families/carers CONFLICT MANAGEMENT 1. Demonstrates understanding of why conflict may occur and can outline possible effects of conflict on teams, patients, relatives and service delivery. 2. Uses excellent interpersonal and communication skills to ascertain why conflict has occurred demonstrating understanding of other people s perceptions of situation. 3. Demonstrates the ability to accurately summarise issues / concerns which have lead to conflict seeking agreement from other involved parties. 4. Demonstrates the ability to identify possible solutions / strategies to address / resolve areas of conflict working collaboratively with others as required. Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J.

9 Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 8 TOPIC COMPETENCY STATEMENT SELF ASSESSMENT ASSESSOR ASSESSMENT CONFLICT MANAGEMENT CONT. 5. Demonstrates the ability to present possible solutions / strategies to resolve areas of conflict seeking buy in from other involved parties. 6. Works collaboratively with others to implement agreed solutions / strategies 7. Demonstrates the ability to reflect on and learn from situations where conflict has been experienced sharing experience with colleagues as appropriate to encourage shared learning from events. DEALING WITH DIFFICULT PEOPLE 1. Demonstrates an understanding of the factors that influence other peoples behaviours 2. Uses assertive communication skills to achieve collaborative solutions to challenging situations 3. Demonstrates positive self belief getting point across in meetings, taking initiative to resolve a problem. 4. Uses excellent communication and interpersonal skills when breaking bad news / dealing with difficult conversations.

10 5. Is able to conduct courageous conversations in a calm and confident manner. DELEGATION 1. Demonstrates excellent understanding of accountability issues in relation to delegation and is able to share knowledge with less experienced / junior staff. Band 6 MANAGEMENT PROGRAMME competencies developed by Nicole Dunn, HR officer and J. Sandy, Practice development Nurse. Adapted for Specialist roles by J. Sandy. 9 TOPIC COMPETENCY STATEMENT SELF ASSESSMENT ASSESSOR ASSESSMENT DELEGATION CONT. 2. Demonstrates the ability to delegate activities in effective manner recognising and respecting different job roles and competence levels of staff to whom delegating. 3. Demonstrates the ability to challenge in situations where activities have been delegated inappropriately. IT SKILLS 1. Demonstrates ability to effectively use a wide range of IT systems as required email, PMS, Bed MANAGEMENT system, Intranet, Optimize, Pathology results system, EPR systems.