Business Administration Centre Handbook - OCR

1 OCR 2019 OCR Level 4 Diploma in Business and Administration June 2017 1 Business Administration Centre Handbook OCR Level 2 Diploma in Business Administration Entry code 10383 Version 4 Issued June 2019 Contents OCR Level 2 Diploma in Business Administration 2 1 Introduction 4 How is this qualification assessed? 4 Why choose OCR Level 2 Diploma in Business Administration ? 4 Entry requirements 5 Delivery in Wales and Northern Ireland 5 Unique Learner Numbers (ULN) and the Personal Learning Record (PLR) 5 Funding 6 Qualification size 6 Performance information 6 2 Structure and content 7 Qualification structure and rule of combination 7 OCR Level 2 Diploma in Business Administration 8 3 Apprenticeship information 11 How do I get a certificate for the apprenticeship?

2 11 About the apprenticeships 11 What makes up an apprenticeship? 11 4 Centre assessor and quality assurance personnel requirements 13 Assessment Centre requirements 13 Centre assessor responsibilities 13 Expert Witnesses 14 Internal Quality Assurance Personnel (IQA) 15 Continuing Professional Development (CPD) 15 5 Verified assessment 16 Overview of the assessment 16 Assessment and the Data Protection Act 16 Initial assessment of candidates 17 Planning assessment 17 Real work 17 Simulation 18 Methods of assessment 18 Authentication 19 Making assessment decisions 20 Generation and collection of evidence 21 How much evidence is needed?

3 21 Assessment of the evidence 22 Observation 22 Questioning 22 Professional discussion 23 Work products 23 Witness statements 23 Personal or candidate statement 24 Assignments, tasks, projects or tests 24 Candidate cumulative assessment record (CAR) 25 Verification how it works 27 Direct Claim Status (DCS) 29 Reporting suspected malpractice 30 6 Support 31 Contents OCR Level 2 Diploma in Business Administration 3 Free resources 31 Our professional development programme (CPD) 31 Documents and links 32 7 Certification 33 Claiming certificates 33 Enquiries about results 33 Replacement certificates 33 8 Administration and other information 34 Administration 34 National Occupational Standards (NOS)

4 34 Functional Skills 34 Avoidance of bias 34 Regulatory requirements 34 Mode of delivery 35 Recognition of prior learning (RPL) 35 Accessibility 36 Wider issues 36 9 Contacting us 37 Feedback and enquiries 37 Complaints 37 10 Qualification summary 38 OCR Level 2 Diploma in Business Administration summary 38 11 Key updates to this Handbook 39 OCR 2019 This document can be reproduced for teaching purposes. Centres cannot reproduce OCR materials if the purpose is to sell the materials (to learners or others).

5 Permission to make this document available on an internet site must be obtained in writing from OCR's copyright Team at, OCR (Oxford Cambridge and RSA Examinations), The Triangle Building, Shaftesbury Road, Cambridge, CB2 8EA, email: For full details of OCR s copyright policy please see our website. OCR Level 2 Diploma in Business Administration 4 1 Introduction OCR entry code Title Qualification Number 10383 OCR Level 2 Diploma in Business and Administration 601/3740/X The information provided in this Handbook is correct at the time of production.

6 Occasionally we may update it so please check the qualification webpage for the most up-to-date information. This Handbook contains what you need to know about the planning, delivery and assessment of this qualification. Staff involved in the delivery of this qualification must have access to and understand the requirements in this Handbook . For information on how to administer this qualification please follow the link to the Administration area You should ensure candidates are informed of the title and level of the qualification they have been entered for and that Oxford Cambridge and RSA Examinations (OCR) is the awarding body for their chosen qualification.

7 How is this qualification assessed? The qualification is internally assessed by Centre staff and externally verified by us. Why choose OCR Level 2 Diploma in Business Administration ? The aim of this qualification is to: develop/expand candidates understanding of Business Administration develop candidates skills and competence in Business Administration . This qualification will give candidates the opportunity to: achieve a nationally recognised qualification valued by employers prepare to progress in employment in a Business Administration role develop skills and competence in the workplace continue professional development.

8 Candidates achieving this qualification can progress: to employment in employment to further study. This qualification: is part of the Intermediate Level Business Administration Apprenticeship supports development of Functional Skills consists of units based on the national occupational standards developed by Instructus, the Standards Setting body for Business Administration . OCR Level 2 Diploma in Business Administration 5 Entry requirements There are no formal entry requirements for this qualification.

9 There is no requirement for any specific prior learning. We recommend that an initial assessment should take place to ensure the candidate is capable of reaching the required standards. All staff involved in the assessment or delivery of this qualification should understand the requirements of the qualification and match them to the needs and capabilities of individual candidates before entering them for this qualification. This qualification has been developed so it is free from any barriers that restrict access or progression and therefore, promotes equal opportunities.

10 This qualification is regulated for learners aged 16 years and over. Delivery in Wales and Northern Ireland Candidates in Wales or Northern Ireland should not be disadvantaged by terms, legislation or aspects of government that are different from those in England. Where such situations may occur, neutral terms have been used so that candidates may apply whatever is appropriate to their own situation. We will provide handbooks and supporting documentation in English. Only answers provided in English will be assessed.