Business and Administration - OCR

1 OCR level 3 nvq in Business and Administration 1 QCF Business and Administration OCR level 3 nvq certificate in Business and Administration OCR level 3 nvq Diploma in Business and Administration Scheme code 04707/04708 Centre Handbook Contents 2 OCR level 3 nvq in Business and Administration Contents 1 Introduction 4 The OCR NVQ in Business and Administration suite of qualifications 4 Administration arrangements for these qualifications 4 What is the Qualifications and Credit Framework (QCF)? 5 If centre staff have queries 5 Documentation updates 5 2 General information 6 Qualification profile 6 Target market 8 Qualification aims 8 Entry requirements 8 Unique Learner Number (ULN)

2 8 Progression opportunities 9 Supporting OCR candidates 9 Wider issues 9 Guided learning hours 10 Funding 10 Mode of delivery 10 Resources 11 Delivery in Wales and Northern Ireland 11 Access arrangements and special consideration 11 Results enquiries and appeals 12 Centre malpractice guidance 12 3 Assessment 13 Assessment: how it works 13 Initial assessment of candidates 13 Assessment planning 13 Making assessment decisions 14 Methods of assessment 14 Examining the evidence 16 Observation 16 Questioning 17 Professional discussion 17 Witness testimonies 17 Personal statements 18 Performance evidence 18 Where evidence comes from 19 Real work 19 Simulation 19 Media that may be used 20 Amount of evidence needed 21 Cumulative assessment record (CAR)

3 21 Verification how it works 22 4 Assessment Centre Requirements 24 Contents OCR level 3 nvq in Business and Administration 3 Assessment Centre Requirements 24 Assessors 24 Internal verifiers 25 5 Certification 26 Claiming certificates 26 Replacement certificates 26 6 Qualification structure and units 27 Qualification structure 27 Unit format 35 Units 37 7 Administration arrangements 38 Overview of full process 38 8 Supporting Documentation 42 OCR assessment material 42 9 Guidance For Candidates 44 What are the level 3 nvq certificate and Diploma in Business and Administration qualifications?

4 44 What do I have to do to achieve these qualifications? 44 What if I cannot gain enough credits for a full qualification? 52 How do I know that these qualifications are right for me? 52 How are the units assessed? 53 Do I need to pass all of the units? 53 How do I keep track of my achievements? 53 Can my work for these qualifications prepare me for my Functional Skills? 53 10 Mapping and Signposting 54 National Occupational Standards (NOS) Mapping 54 Functional skills signposting 54 11 Further Support and Information 55 Enquiries 55 Results enquiries 55 Customer feedback 55 OCR Training Events 56 OCR Publications 56 Documents related to these qualifications 56 12 Glossary 57 Introduction 4 OCR level 3 nvq in Business and Administration 1 Introduction This centre handbook provides information for centre staff involved in the planning.

5 Delivery and assessment of the following qualifications which have been accredited onto the Qualifications and Credit Framework (QCF). OCR Level 3 certificate in Business and Administration The OCR scheme code for this qualification is 04707 OCR Level 3 Diploma in Business and Administration The OCR scheme code for this qualification is 04708 It is important that centre staff involved in the delivery of the above qualifications understand the requirements laid down in this handbook. Centres should therefore ensure that all staff involved in the delivery of these qualifications have access to this document.

6 The OCR NVQ in Business and Administration suite of qualifications The OCR NVQ in Business and Administration suite of qualifications provides candidates with high quality, nationally recognised qualifications. They are vocationally-related, credit-based qualifications that provide valuable opportunities for individuals to develop skills, gain underpinning knowledge and understanding and demonstrate competence in the workplace or provide progression within the OCR NVQ in Business and Administration suite of qualifications and/or in to employment.

7 They support achievement of Key Skills/Functional Skills/Essential Skills and relate to national occupational standards (NOS). The awarding body for these qualifications is Oxford Cambridge and RSA Examinations (OCR) and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). These qualifications have been accredited onto the Qualifications and Credit Framework (QCF). They are endorsed by the Council for Administration , the sector body for Business and Administration . Administration arrangements for these qualifications A separate publication, the Admin guide: Vocational Qualifications (A850), provides details of the Administration arrangements for these qualifications.

8 The Admin Guide is available to download from our website: Introduction OCR level 3 nvq in Business and Administration 5 What is the Qualifications and Credit Framework (QCF)? The QCF is a unit and credit-based regulatory framework which replaces the National Qualifications Framework (NQF). It is a way of recognising skills and qualifications by awarding credit for qualifications and units achieved. If centre staff have queries This Centre Handbook, the individual units and the Admin Guide contain all the information needed to deliver and administer these qualifications.

9 These documents are available on the qualification webpages of the OCR website ( ). If centre staff have any queries about these qualifications that are not answered in these publications, they should refer to the section Further support and information for details of who to contact. Support is also available on the OCR webpages for these qualifications. Documentation updates The information provided in this handbook was correct at the time of production. Occasionally OCR may update this information. Please refer to the qualification webpages at for details regarding updates to these qualifications.

10 The latest version of this handbook is available to download from the OCR Information 6 OCR level 3 nvq in Business and Administration 2 General information Qualification profile Title OCR Level 3 certificate in Business and Administration OCR code 04707 QAN 500/9624/2 (Qualification Accreditation Number) Level This qualification has been accredited on to the Qualifications and Credit Framework (QCF) at Level 3 Qualification structure The credit required for this qualification is 30. To achieve this qualification, candidates must complete a total of 30 credits from 4 mandatory units and 93 optional units.