Business and Administration - ocr.org.uk

1 OCR Level 2 NVQ in Business and Administration 1 QCF Business and Administration OCR Level 2 NVQ Award in Business and Administration OCR Level 2 NVQ Certificate in Business and Administration OCR Level 2 NVQ Diploma in Business and Administration Scheme code 04704/04705/04706 Centre Handbook Contents 2 OCR Level 2 NVQ in Business and Administration Contents 1 Introduction 4 The OCR NVQ in Business and Administration suite of qualifications 4 Administration arrangements for these qualifications 5 What is the Qualifications and Credit Framework (QCF)?

2 5 If centre staff have queries 5 Documentation updates 5 2 General information 6 Qualification profile 6 Target market 9 Qualification aims 9 Entry requirements 9 Unique Learner Number (ULN) 9 Progression opportunities 10 Supporting OCR candidates 10 Wider issues 10 Guided learning hours 11 Funding 11 Mode of delivery 11 Resources 12 Delivery in Wales and Northern Ireland 12 Access arrangements and special consideration 12 Results enquiries and appeals 13 Centre malpractice guidance 13 3 Assessment 14 Assessment.

3 How it works 14 Initial assessment of candidates 14 Assessment planning 14 Making assessment decisions 15 Methods of assessment 15 Examining the evidence 17 Observation 17 Questioning 18 Professional discussion 18 Witness testimonies 18 Personal statements 19 Performance evidence 19 Where evidence comes from 20 Real work 20 Simulation 20 Media that may be used 21 Amount of evidence needed 22 Cumulative assessment record (CAR) 22 Verification how it works 23 4 Assessment Centre Requirements 25 Contents OCR Level 2 NVQ in Business and Administration 3 Assessment Centre Requirements 25 Assessors 25 Internal verifiers 26 5 Certification 27 Claiming certificates 27 Claiming certificates 27 Replacement certificates 27 6 Qualification structure and units 28 Qualification structure 28 Unit format 36 Units 38 7 Administration arrangements 39 Overview of full process 39 8 Supporting Documentation 43 OCR assessment material 43 9

4 Guidance For Candidates 45 What are the Level 2 NVQ Award, Certificate and Diploma in Business and Administration qualifications? 45 What do I have to do to achieve these qualifications? 45 What if I cannot gain enough credits for a full qualification? 53 How do I know that these qualifications are right for me? 53 How are the units assessed? 53 Do I need to pass all of the units? 53 How do I keep track of my achievements? 54 Can my work for these qualifications prepare me for my Functional Skills? 54 10 Mapping and Signposting 55 National Occupational Standards (NOS)

5 Mapping 55 Functional skills signposting 55 11 Further Support and Information 56 Enquiries 56 Results enquiries 56 Customer feedback 56 OCR Training Events 57 OCR Publications 57 Documents related to these qualifications 57 12 Glossary 58 Introduction 4 OCR Level 2 NVQ in Business and Administration 1 Introduction This centre handbook provides information for centre staff involved in the planning, delivery and assessment of the following qualifications which have been accredited onto the Qualifications and Credit Framework (QCF).

6 OCR Level 2 Award in Business and Administration The OCR scheme code for this qualification is 04704 OCR Level 2 Certificate in Business and Administration The OCR scheme code for this qualification is 04705 OCR Level 2 Diploma in Business and Administration The OCR scheme code for this qualification is 04706 It is important that centre staff involved in the delivery of the above qualifications understand the requirements laid down in this handbook. Centres should therefore ensure that all staff involved in the delivery of these qualifications have access to this document.

7 The OCR NVQ in Business and Administration suite of qualifications The OCR NVQ in Business and Administration suite of qualifications provides candidates with high quality, nationally recognised qualifications. They are vocationally-related, credit-based qualifications that provide valuable opportunities for individuals to develop skills, gain underpinning knowledge and understanding and demonstrate competence in the workplace or provide progression within the OCR NVQ in Business and Administration suite of qualifications and/or in to employment.

8 They support achievement of Functional Skills and relate to national occupational standards (NOS). The awarding body for these qualifications is Oxford Cambridge and RSA Examinations (OCR) and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). These qualifications have been accredited onto the Qualifications and Credit Framework (QCF). They are endorsed by the Council for Administration (CfA), the sector body for Business and Administration . Introduction OCR Level 2 NVQ in Business and Administration 5 Administration arrangements for these qualifications A separate publication, the Admin guide: Vocational Qualifications (A850), provides details of the Administration arrangements for these qualifications.

9 The Admin Guide is available to download from our website: What is the Qualifications and Credit Framework (QCF)? The QCF is a unit and credit-based regulatory framework which replaces the National Qualifications Framework (NQF). It is a way of recognising skills and qualifications by awarding credit for qualifications and units achieved. If centre staff have queries This Centre Handbook, the individual units and the Admin Guide contain all the information needed to deliver and administer these qualifications. These documents are available on the qualification webpages of the OCR website ( ).

10 If centre staff have any queries about these qualifications that are not answered in these publications, they should refer to the section Further support and information for details of who to contact. Support is also available on the OCR webpages for these qualifications. Documentation updates The information provided in this handbook was correct at the time of production. Occasionally OCR may update this information. Please refer to the qualification webpages at for details regarding updates to these qualifications. The latest version of this handbook is available to download from the OCR Information 6 OCR Level 2 NVQ in Business and Administration 2 General information Qualification profile Title OCR Level 2 Award in Business and Administration OCR code 04704 QAN 500/9582/1 (Qualification Accreditation Number) Level This qualification has been accredited on to the Qualifications and Credit Framework (QCF) at Level 2 Qualification structure The credit required for this qualification is 9 credits.