BUSINESS ONLINE (BROWSER CLIENT) REFERENCE …

1 Corporate and Investment BankingAlso trading as Stanbic BankREFERENCEGUIDE BUSINESS ONLINE ( browser CLIENT) Corporate and Investment BankingAlso trading as Stanbic BankREFERENCEGUIDE BUSINESS ONLINE ( browser CLIENT)/ 3 Table of Contents1. BUSINESS ONLINE ( browser Client) ( )?.. ( )?.. ( )?.. ( )?..42. Supported Browsers and Versions ..53. High level differences between BUSINESS ONLINE ( browser Client) and BUSINESS ONLINE Navigation Who do I contact for support?..75. Frequently Asked Questions (FAQ s)..84 What is BUSINESS ONLINE ( browser Client)? ( ). What are the benefits of BUSINESS ONLINE ( browser Client)?

2 ( ). ,. ,. How do I access BUSINESS ONLINE ( browser Client)? ( ). ,. ( ). ( )..1. Which devices can I use to access BUSINESS ONLINE ( browser Client) ( ). :.. ( ).. ,. more about Bol Login into Buisness ONLINE User id. Learn more about Bol Login into Buisness ONLINE User id. reg_otp Password Token One time ( ). ;. : .. ( ). ( )..2. Supported Browsers and VersionsPlease Note:. ( ). ( ).. Navigation Features The main differences in BUSINESS ONLINE ( browser Client) relate to: Log off/Switch user account .. Default Searches Default data will be displayed on Balances and Statements as it does on BUSINESS ONLINE .

3 A search will have to be performed to extract results in all other instances. New sorting icons on column headings sort in ascending and descending order both alphabetically and numerically. Auto Log Out if a session times out due to inactivity, a user will be automatically logged out and will need to log in again. The period of inactivity which results in a session timing out is 10 minutes. Items list When selecting a payment or beneficiary, the list displayed on the screen will be limited. In order to view more items, the user will need to click on the next page icon.

4 Selecting multiple batches Authorisations can be made by selecting one batch at a time on BUSINESS ONLINE ( browser Client). The ability to select multiple batches will be available at a later ( )..3. High level differences between BUSINESS ONLINE ( browser Client) and BUSINESS ONLINE (Java CLIENT) 6 / Pagination This is a new drop down feature under Payments, Own Transfers and Collections. The user can now chose to display a specific number of batches per search (15/ 50/ 100/ 200/ 500). Who do I contact for support? If you have any questions or queries regarding BUSINESS ONLINE ( browser Client) please contact your local ( ).

5 ( )..4. Who do I contact for support? ( ). High level differences between BUSINESS ONLINE ( browser Client) and BUSINESS ONLINE (Java CLIENT) 1. Do I need a token to access BUSINESS ONLINE ( browser Client)?. Can I access BUSINESS ONLINE ( browser Client) on my smartphone?.No,. ( ). ( ). Is BUSINESS ONLINE ( browser Client) compatible with all operating systems? .Yes,. ( ). ,. ,. ( ).4. My BUSINESS ONLINE ( browser Client) is not working properly? :.. ( )..5. FAQ ( ).. Can I log onto BUSINESS ONLINE (Java Client) and BUSINESS ONLINE ( browser Client) simultaneously with the same login credentials?

6 No,. Do I need Java for BUSINESS ONLINE ( browser Client)? How do I know if I am in BUSINESS ONLINE (Java Client) or BUSINESS ONLINE ( browser Client)? ( ). Why is some functionality that I have on BUSINESS ONLINE (Java Client) not available on BUSINESS ONLINE ( browser Client)?. ( ). ( ). If I make a payment/own transfer on BUSINESS ONLINE , can someone see it on BUSINESS ONLINE ( browser Client) to authorize or audit it?. ( ). ,. /10. What is the maximum period of transactional history can I view?. I have problems viewing my .pdf documents, what do I do?

7 Where is the log off button?. ,. How do I reset my password?.. ( ). ,. Expired Password:. ( ).. ,. ,. ( SBSA ).. ,. ,. ,. ( ).. ,. ,. ,. ,.completeness,. ,.quotations,. ,. ,. ,. ,. ,. ,. ,. ,. financial services and registered credit provider (NCRCP15). ( ).