Transcription of CONTENTS
1 VCONTENTSHow to use this bookiiiSECTION 1 BUSINESS ORGANIZATION AND ENVIRONMENT Nature of Business Types of Organizational External Organizational Planning Growth and Change and the Management of Change (HL only) Globalization133 SECTION 2 HUMAN RESOURCES Human Resource Organizational Leadership and Organizational and Corporate Culture (HL only) Employer and Employee Relations (HL only) Crisis Management and Contingency Planning (HL only)283 SECTION 3 ACCOUNTS AND FINANCE Sources of Investment Working Budgeting (HL only) Final Ratio Analysis367 SECTION 4 MARKETING The Role of Marketing International E-commerce517 SECTION 5 OPERATIONS MANAGEMENT Production Costs and Break-even Quality Innovation (HL only) Production Project Management (HL only)623 SECTION 6 BUSINESS STRATEGY 6376 Business Strategy639 SECTION 7 SUPPLEMENTARY INFORMATION 647 Index 667
