Course Catalogue - GP Strategies UK

1 Course CatalogueA versatile list of Course offerings fordynamic training and consulting needs3 About UsGP Strategies provides a learning and development service that underpins your strategic and tactical business on business improvement solutions, we have defined and implemented plans, processes and technologies that revolutionise organisations - resulting in significant value to the world s most successful employees, customers and business partners of these businesses and more are educated as a result of our forward-thinking business Strategies , outsourcing services and learning GP Strategies , we understand you are not interested in training for training s sake.

2 You need hard-hitting, impactful development and delivery solutions that address the specific needs of your employees, deliver value for your training pounds, and produce bottom-line Strategies ability and experience of evaluating a client s learning and development needs across a wide range of commercial sectors enables us to bring a fresh, agile and flexible approach to the analysis, design, delivery and evaluation of both bespoke training programmes and common off-the-shelf Course Our Clients Kreme produces a unique customer experience, what we call the magic moment. What we are producing is a series of training programmes that represents that feeling; one that inspires as well as Strategies has continuously provided best-of-class e-learning consulting and development services.

3 More important, I believe, is how they have demonstrated a sincere desire to collaborate, add value, and provide solutions that are congruent to our company values and vision. They earned the right to be our partner, not just a President, Learning and Development, Krispy KremeBy working with GP Strategies you can guarantee efficiency, reliability and professional staff who are highly committed in driving your Learning and Development vision and values in everything that they Bell - Operations Programme Manager, Global HR Operations, Microsoft4At GP Strategies , we do not believe that one size fits all.

4 We feel that it is vital for your culture, mission and principles to be integrated throughout any learning solution delivered, to promote the knowledge, skills and behaviours that you require throughout employee performance. Therefore, our learning and development professionals work with you to determine your business needs and associated training objectives. Based on that, we recommend either tailoring one of your existing solutions for you or developing a custom Course just for applicable, we will work with your subject matter experts (SMEs) to ensure that the curricula is developed using a methodical instructional design process, with approvals throughout the various stages of development, including the development of optimal learn-by-doing based may think bespoke options sound expensive.

5 However, you will find our prices are very competitive in terms of producing the right solution, for the right people, to enhance Solution5 Whether you need digital solutions or instructor led training courses, our bespoke methodology supports both business improvement and capability development aligned to your strategic requirements. GP Strategies offer a learning consultancy service to design tier and competency focused curriculums explicitly for your organisational needs. From operational to leadership levels, progression centred curriculums are designed with you, delivering a variety of appropriate and intentional solutions to succeed.

6 Not only supporting development requirements, GP Strategies can design and develop custom-made digital or instructor led training solutions for organisation-specific HR procedures, such as absence management, the performance review process or interview and selection. Operational processes, ethical reinforcement and KPI achievement can also be designed within the learning solutions to strengthen existing Curriculum Design76 This Catalogue of courses is an indication of what GP Strategies can provide for you. As you will observe, our capability is considerable. The extensive range of subjects ensures we can provide the right learning for the right people and all development activity is aligned with your vision, principles and operational 1: Select the subject area in which you would like to develop.

7 Step 2: Contact us to understand your options. Some courses are already established through our strategic partnership network, where others will be designed specifically for your organisational 3: We provide free learning consultancy to explore what the right solution will be and then work with you to deliver the best established reputation to provide quality solutions extends to specialist requirements, across a broad range of industries. Therefore, if your need is not listed within this Catalogue , please contact us on:+44 (0)8085 734 734 or via email: To Use This CatalogueGP Strategies consider collaboration of expertise a valuable benefit in ensuring optimal learning solutions for our team of instructional systems designers; adult education, and distance learning professionals - as well as subject matter experts, instructors, and project managers - bring their unique skills and expertise together to ensure that you receive optimal training solutions.

8 They are all experienced, technically proficient, and skilled in the elements of instructional system design and the implementation of training concepts, models, and industry-proven techniques, as well as management and administration of training programmes. In short, you won t find a more highly qualified team to implement your learning partner with established industry training experts, who enable us to offer off the shelf solutions or specific accreditations or partners are essential subject matter experts for our design process, this ensures you have the best industry learning content that you Partnership Network9 Course TitleAccount ManagementAdvanced Extraordinary Client-Centred SellingComplaint Handling (Non-regulated)Complaint Handling (Regulated)

9 Customer CareDefine and Evaluate courses Developing World Class Customer Relationships - Part 1 Developing World Class Customer Relationships - Part 2 Extraordinary Client-Centred SellingFacilitation Skills TrainingFundamentals of Customer ExperienceLeading and Coaching Sales Teams to SuccessManaging a Customer Service TeamSales Enablement Visioning Workshop, Immersion, Insight, Analysis and FindingsSales Enablement Workshop Sales Skills for Non-Sales PeopleSelling Face to FaceSolution SellingSuccessful Account Management in PracticeTelephone TechniquesSales & Customer ExperienceSales & Customer ExperiencePersonal & Team DevelopmentManagement & LeadershipCoaching & MentoringOracle CloudTechnicalInformation Technology & Digital SolutionsInformation SecurityInformation & Data ManagementHealth, Safety.

10 Environment & Vehicle ManagementClimate Change & SustainabilityFinancial ServicesCustom Content Training Courses11 Course TitleMaking Time - A Change of OutlookManaging Aggression on the Front LineManaging Challenging CustomersManaging Conflict in the WorkplaceManaging MeetingsManaging My Career - A Personal Development PlanManaging Personal GrowthManaging Pressure and Developing ResiliencePartnering for PerformancePerforming Under PressurePersonal ResiliencePowerful Pr cisPresentation SkillsProfessional Writing SkillsProvide Powerful ServiceQuestioning and ListeningSocial Collaboration Speaking to GroupsStress ManagementStress Risk Assessment for ManagersTeam BuildingUsing Counselling Skills in the Workplace10 Course TitleAccountabilityAchieving Work Life BalanceAdvanced PresentationsAssertiveness and Self EsteemCommunicating with ClarityCommunicating with ConfidenceConducting Performance Reviews and AppraisalsCreative Thinking in BusinessDeveloping Effective TeamsDeveloping Personal ImpactEffective CommunicationEffective Decision Making and Problem SolvingEffective FeedbackEffective PresentationsEnglish LanguageFacilitating Effective MeetingsHandling ConflictHigh Impact Business Writing High Potential Talent