Coverall Core 4 Service Quality Checklist

1 Coverall Core 4 Service Quality ChecklistFO-QC-Check-1215 Sample tool for Coverall Franchised Businesses use 2015 Coverall North America, Inc. Confidential Service Opportunities:r Built-up soil or dirty grout on hard floorsr Dull, foggy, scratched and yellow floor tiles r Soil, spots and stain carpets r Dirty interior or exterior windowsOther/Notes:Attention to Detailr r r Entrance glass: Smudges or streaksr r r Window ledges and blinds: Dust, cobwebs and dead bugs r r r Under chairs, around desks, behind doors, corners: Dust or debris not vacuumed r r r Tops of pictures, mirrors and other items hanging on walls: Dustr r r High and low in corners, vents and returns: Cobwebs and dustr r r Trash cans not put back to starting position r r r Dust behind computers and screensWhat to look for:Notes:Looks goodFix next timeDo it nowRestroomsr r r Bad odorsr r r Corners of floors and behind toilets for dust, dirt and hair r r r Toilets or urinals for soil, especially on bowl or under toilet seatsr r r Partitions for soil, dust on ledges and streaksr r r Mirrors and dispensers for a polished, sparkling lookr r r Sink area for soil and soap build-up r r r Full paper supplies and soap dispensersr r r Chrome or stainless surfaces for hard water build-up or debrisWhat to look for:Notes:Looks goodFix next timeDo it nowFloors and Carpetsr r r Carpet or walk-off mats: No visible debris or soilr r r Baseboards: Splashes can lead to soil build-up r r r Sticky, slippery streaked floors: Wrong dilution or product, dirty solution or mop head r r r Dull, foggy, scratched and yellowing tile: Floors not cleaned properlyWhat to look for:Notes:Looks goodFix next timeDo it now