DATABASE ADMINISTRATION (DBA) AND DATABASE …

1 THE SOUTH AFRICAN NATIONAL ROADS AGENCY SOC LIMITED (SANRAL) RFP No. NRA 58000/2014/01 REQUEST FOR PROPOSAL FOR THE APPOINTMENT FOR DATABASE ADMINISTRATION (DBA) AND DATABASE MANAGED SERVICES ( oracle AND MS SQL) .. THIS DOCUMENT COMPILED BY: The South African National Roads Agency Ltd 48 Tambotie Avenue Val de Grace Pretoria 0184 Tel: (012) 844 8000 Fax: (012) 362 2101 LIST OF RETURNABLE SCHEDULES WITH RELEVANT ENVELOPES FOR TENDER SUBMISSION TECHNICAL PROPOSAL CONTENT: APPENDIX A: APPLICATION FOR PROPOSAL TECHNICAL FORM A CERTIFICATE OF AUTHORITY FOR SIGNATORY TECHNICAL FORM B COMPULSORY ENTERPRISE QUESTIONNAIRE TECHNICAL FORM C SCHEDULE OF VARIATIONS OR DEVIATIONS BY PROPOSER TECHNICAL FORM D SCHEDULE OF ADDENDA TO REQUEST FOR PROPOSAL TECHNICAL FORM F DECLARATION OF INTEREST (SBD 4) TECHNICAL FORM G DECLARATION OF PROPOSER S PAST SUPPLY CHAIN MANAGE-MENT PRACTICES TECHNICAL FORM H TEAM DETAILS TECHNICAL FORM I CURRICULUM VITAE TEMPLATE TECHNICAL FORM J LITIGATION HISTORY TECHNICAL FORM L CERTIFICATE OF INDEPENDENT BID DETERMINATION (SBD 9) TECHNICAL FORM M CERTIFICATE OF ATTENDANCE AT CLARIFICATION MEETING TECHNICAL FORM N SCHEDULE OF WORK CARRIED OUT BY THE SUPPLIER TECHNICAL FORM O COMPLIANCE MATRIX TECHNICAL COST PROPOSAL CONTENT: APPENDIX B.

2 FORM E TAX CLEARANCE CERTIFICATE REQUIREMENTS FINANCIAL FORM K BEE VERIFICATION CERTIFICATE FINANCIAL FORM Q FORM OF OFFER FINANCIAL FORM R BILL OF QUANTITIES FINANCIAL TECHNICAL PROPOSAL CONTENT: APPENDIX C: FORM S SPECIAL CONDITIONS OF CONTRACT TECHNICAL REQUEST FOR PROPOSAL NOTICE AND INVITATION RFP NO: NRA 58000/2014/01 REQUEST FOR PROPOSAL FOR THE APPOINTMENT FOR DATABASE ADMINISTRATION AND MANAGED SERVICES ( oracle AND MS SQL) The South African National Roads Agency SOC Limited (SANRAL) invites proposals from qualified Proposer/s to enter into an agreement for oracle and Microsoft SQL DATABASE ADMINISTRATION and Management Services. The agreement will be for a base period of three (3) years from the date of award, with the option to renew for a further period of two (2) years, at the sole discretion of SANRAL and under mutual agreement providing the pricing, terms and conditions remain the same for any additional period as agreed upon between SANRAL and the company with whom SANRAL has contracted with as a result of the RFP.

3 It is SANRAL s intent to make an award as a result of this Request for Proposal (RFP). The provision of these services will be for three (3) years commencing on the agreement signature date. The South African National Roads Agency SOC Limited is committed to transformation, employment equity and staff advancement, and supporting broad based black economic empowerment. The primary criteria in selection, apart from costs, will be the degree to which the Proposer/s can demonstrate appropriate knowledge and expertise as well as the Proposer/s BBBEE ranking as required in the industry specific charter for this proposal. Preference will be offered to Proposer/s who comply/ies with the criteria stated in the Request for Proposal. SANRAL reserves the right to award the Request for Proposal as a whole or in part and is under no obligation to accept the lowest or any proposal.

4 The closing time for receipt of proposals is 25 April 2014 at 14H00. The proposal must be submitted at the SANRAL s Northern Region: 38 Ida Street, Menlo Park, Pretoria, South Africa, 0001, GPS (WGS84) S E 3 Telegraphic, telephonic, telex, email, facsimile and late proposals will not be accepted. Queries relating to issues arising from these documents may be addressed to Mr Adolph Tomes Tel No: (012) 844 8007 Fax No: (012) 844 8200 Email: 1. GENERAL CONDITIONS OF CONTRACT 5 2. BACKROUND 16 3. SCOPE OF WORK 19 4. CONDITIONS OF PROPOSAL: 30 5. EVALUATION CRITERIA: 35 6. PROPOSAL RULES 37 7. SERVICE LEVEL AGREEMENT 46 8. RETURNABLE SCHEDULES 52 9. APPENDIX A: 54 1. APPENDIX B 82 2. APPENDIX C: 87 RFP: 58000/2014/01 oracle AND MS SQL ADMINISTRATION AND MANAGED SERVICES PAGE 5 1. GENERAL CONDITIONS OF CONTRACT Agreement Upon acceptance of its proposal, the successful Supplier shall enter into an agreement with SANRAL by completing and signing the Form of Agreement in Form L.

5 Definitions In the Agreement (as hereinafter defined) the following words and expressions shall have the meanings hereby assigned to them, except where the context requires otherwise: Agree ent shall mean this agreement including all annexures and appendices thereto and any written supplementary agreements which may be validly concluded between the parties thereto. Propo er means the person/s, partnership, joint venture, company or firm who has/have made a proposal and shall also be used synonymously and interchangeable with the words Ten erer and Bi er throughout this document. SANRAL means The SOUTH AFRICAN NATIONAL ROADS AGENCY LIMITED instituted in terms of the South African National Roads Agency Limited and National Roads Act (Act No 7 of 1998) or a person delegated by the South African National Roads Agency Limited to act on its behalf.

6 Site shall refer to the various SANRAL offices located in Pretoria Val De Grace, Pretoria Centurion (Disaster Recover Centre "Supplier" means the person or persons, partnership, joint ventures, company or firm whose proposal has been accepted for the execution for the works as specified in this Agreement and includes the Supplier s legally authorized appointed representatives, heirs, successors, assignees, executors, administrators, trustees or sureties of such person, persons, partnership, company or firm. Work ", "Supply Agreement", or "Agreement" shall mean the works described and specified in the Request for Proposal. All references to days shall mean working days and shall exclude non-working days unless otherwise stated. The headings of clauses in the Agreement are for reference purposes only and shall not be taken into account in construing the context thereof.)

7 In the Agreement unless inconsistent with the context, the words notice , notify , notification , certification and issue shall connote an act to be carried out in writing. RFP: NRA 58000/2014/01 DATABASE ADMINISTRATION AND MANAGED SERVICES ( oracle AND MS SQL) PAGE 6 In the Agreement, unless inconsistent with the context, the masculine includes the other gender, the singular includes the plural and vice versa, and persons shall include bodies corporate. Any document or notice sent by a party in terms of the Agreement by prepaid registered post addressed to the other party at his domicilium citandi et executandi shall be deemed to have reached the other party within 7 (seven) days from date of posting. The Agreement constitutes the whole agreement between the parties and no variation, amendment or addition to any of the terms and conditions shall have any force or effect unless reduced to writing and signed by both the parties.

8 The law applicable to this agreement is the law of the Republic of South Africa with the North Gauteng High Court as the court of jurisdiction. The Request for Proposal document has been drafted in English, which language shall apply to this Agreement. General The Supplier holds harmless and indemnifies SANRAL from and against all claims, demands, proceedings, damages, costs, charges and expenses whatsoever arising out of or in connection with any failure to perform obligations or to fulfill liabilities and, without limiting the generality of the foregoing, the Supplier holds harmless and indemnifies SANRAL from and against: Faulty design of the subcontract works and materials to be supplied if and where such design is the responsibility of the Supplier; Materials, faulty workmanship or failure of the goods if and where the goods were manufactured and/or supplied by the Supplier; Any negligence by the Supplier, his agents, workmen and servants; Any claims from the aforesaid.

9 Any injuries and/or damages incurred on the site in performing the works. Warrantees and Representations The Supplier warrants and represents that: The Supplier has full capacity and authority and all necessary licenses, permits and consents (including but not limited to, where its circumstances and procedures so require, the consent of its Parent Company) to enter into and to perform this Agreement; This Agreement is executed by a duly authorized representative of the Supplier; RFP: NRA 58000/2014/01 DATABASE ADMINISTRATION AND MANAGED SERVICES ( oracle AND MS SQL) PAGE 7 The provision of the services and SANRAL s use thereof shall not infringe on any Intellectual Property Rights including licensing requirements of any third party and indemnifies SANRAL in respect of any claim arising out of SANRAL's use thereof.

10 The services shall be supplied and rendered by appropriately experienced, qualified and trained personnel with all due skill, care and diligence. SANRAL reserves the right to call upon the Supplier to remove any personnel whom in its opinion is incompetent; The Supplier shall discharge its obligations hereunder with all due skill, care and shall perform all Services in terms of this Agreement with the highest standards consistent with, and applicable to the industry, practice and its own established internal procedures; The services shall be performed in compliance with all applicable laws, enactments, orders, regulations, and other similar rules and directives; The services satisfy the Functional Specifications and Performance Criteria and all software, components and Equipment supplied and/or used in the course of the provision of the Services shall operate in accordance with their technical specifications; The provision of the services shall not cause electrical interferences beyond the limits laid down in the applicable standard specifications, All equipment supplied is new and unused; All statements and representations made to SANRAL are, to the best of its knowledge, information and belief, true and accurate and that it will advise SANRAL of any fact, matter or circumstance of which it may become aware which would render any such statement or representation to be false or misleading.