Deep Freeze Enterprise User Guide - Faronics

1 deep Freeze Enterprise user Guide |1 deep Freeze Enterprise user Guide2| Last modified: July, 2017 1999 - 2017 Faronics Corporation. All rights reserved. Faronics , deep Freeze , Faronics Core, Faronics Anti-Virus, Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System Profiler, and WINS elect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners. Protected by patents: US 7,539,828 | US 7,917,717 | US 9,152,824 | US 9,785,370 deep Freeze Enterprise user Guide |3 ContentsPreface.

2 7 Important Information.. 8 About Faronics .. 8 Product Documentation .. 8 Technical Support .. 9 Contact Information.. 9 Introduction .. 11 deep Freeze Overview .. 12 System Requirements .. 13 deep Freeze Enterprise Files .. 14 Installing deep Freeze .. 15 Installation Overview.. 16 Installing deep Freeze Configuration Administrator and Enterprise Console .. 16 Customization Code .. 19Re-Initializing the Customization Code .. 19 Update Mode .. 19 One Time Passwords .. 21 Using deep Freeze Configuration Administrator .. 23 Accessing the Configuration Administrator .. 24 Toolbar and Menus.

3 24 Passwords Tab .. 26 Drives Tab .. 27 Frozen Drives .. 27 ThawSpace .. 28 Existing ThawSpace .. 29 Always Thaw External Hard Drives.. 30 Workstation Tasks Tab .. 32 Windows Update .. 33 Restart.. 36 Shutdown.. 37 Idle Time .. 38 Batch File .. 40 Thawed Period .. 42 Windows Update Tab .. 45 Batch File Tab .. 47 Advanced Options Tab .. 49 Network .. 49 Advanced Options .. 50 Stealth Mode .. 52 License .. 52 Creating Workstation Install Program and Workstation Seed .. 53 Using deep Freeze Enterprise Console .. 55 deep Freeze Enterprise user Guide 4|ContentsDeep Freeze Configuration 56 Applying deep Freeze Configuration.

4 56 Editing deep Freeze Configuration .. 57 Deleting deep Freeze Configuration .. 57 Exporting deep Freeze Configuration .. 57 Configuration Generator .. 58 Using Configuration Generator from Command Line .. 59 Configuration File Parameters .. 59 deep Freeze Enterprise Console .. 63 Launching the Enterprise Console .. 63 Activating the Enterprise Console.. 63 Status Icons .. 64 View Columns .. 65 Status Based Selection.. 66 Managing Communication Between the Console and Workstations.. 67 Configuring the local service .. 67 Editing or Removing a local service Connection.

5 69 Configuring Proxy Server connection .. 70 Remote Consoles.. 72 Setting up Remote Control Enabled Connections .. 72 Connecting to a Remote Console .. 73 Managing deep Freeze with the Console.. 74 Updating deep Freeze Software .. 75 Sending Messages to Computers .. 75 Target Installing deep Freeze .. 75 Updating a deep Freeze Configuration File .. 75 Run Windows Update .. 76 Format ThawSpace.. 76 Licensing .. 77 Manual Activation.. 77 License Icon .. 79 Scheduling deep Freeze Tasks.. 80 Editing Scheduled Tasks .. 82 Assigning Computers to Scheduled Tasks .. 83 Executing a Task Immediately.

6 84 Deleting a Task .. 84 Scheduled Task Properties.. 84 Managing Network and Groups .. 85 Adding a Group .. 85 Building a user Defined Group Structure.. 87 Importing Groups from Active Directory .. 88 History .. 89 Adding computers to a Group .. 90 Viewing the Console Log File .. 90 Configure Custom Actions.. 92 Control with RDC .. 92 Remote Execute with PsExec .. 93 Push and Install MSI file with PsExec .. 94 Push and Launch .. 95 Remote Launch .. 95 Deleting, Importing and Exporting Custom Actions .. 96 Console Customizer .. 98 deep Freeze Enterprise user Guide Contents|5 deep Freeze Enterprise Console Shutdown.

7 99 Installing deep Freeze on the Workstation .. 100 Attended Install or Uninstall .. 100 Uninstalling deep Freeze on the Workstation via the Console .. 101 Silent Install or Uninstall .. 102 Example Command Line.. 102 Silent Install or Uninstall Using a Shortcut .. 103 Network Install on Multiple computers .. 103 Installing Over Existing deep Freeze Versions .. 103 Installing Using Imaging .. 103 Target Install .. 104 Check for Updates.. 105 Managing deep Freeze Computers .. 107 Login Screen .. 108 Launching deep Freeze on touch screen devices .. 108 Status Tab .. 109 Status on Next Boot.

8 109 Clone .. 109 License .. 110 Password Tab .. 112 Network Tab .. 113 ThawSpace Tab.. 114 Permanent Software Installations, Changes, or Removals .. 115 Managing Anti-Virus .. 117 Anti-Virus Overview.. 118 Migrating to the new Anti-Virus.. 119 Enable Anti-Virus on Enterprise Console .. 120 Install Anti-Virus Client on the workstation.. 122 Anti-Virus Configuration.. 123 Creating Anti-Virus Configuration .. 123 Applying Anti-Virus Configuration .. 143 Editing Anti-Virus Configuration.. 143 Deleting Anti-Virus Configuration.. 143 Using Faronics Anti-Virus from the Enterprise Console.

9 144 Anti-Virus Commands .. 144 Scheduling Anti-Virus Tasks .. 148 Using Anti-Virus on the workstation .. 149 Launching Anti-Virus on the Workstation .. 149 Scanning the Workstation.. 150 Scanning a File or a Folder via Right-Click .. 152 View Scanning History .. 152 View and take action on Quarantined Files .. 153 Updating Anti-Virus Definitions on the Workstation .. 154 Managing Anti-Virus on the Workstation via the System Tray .. 155 Check for Anti-Virus Updates .. 156 Update Faronics Anti-Virus .. 157 Updating Anti-Virus Definitions .. 158 Uninstall Anti-Virus Client from the Enterprise Console.

10 159 Disable Faronics Anti-Virus from the Enterprise Console.. 160 deep Freeze Enterprise user Guide 6|ContentsDeep Freeze Command Line Control 161 deep Freeze Command Line Control ( ).. 162 DFC Return Values .. 162 deep Freeze Command Line Syntax.. 163 Faronics Anti-Virus Command Line Syntax .. 166 Appendix A Ports and Protocols .. 167 Appendix B Network Examples .. 169 Example 1 - Single Subnet .. 170 Example 2 - Multiple Subnets One local service .. 171 Example 3 - Multiple Ports, Console Accessed Remotely .. 172 Example 4 - Multiple Subnets Multiple local services .. 173 Appendix C Troubleshooting a Remote Console Connection.