DEVELOP MAY – AUGUST 2018 YOUR TALENT • …

1 PROFESSIONAL TRAINING CATALOG. DEVELOP MAY AUGUST 2018. OVER 2,500 available YOUR TALENT seminar dates LIVE seminars in more SHAPE than 400 locations 60+ quick 1-hr. Webinars YOUR FUTURE STAR12 unlimited seminars LIVE Seminars | LIVE Webinars | On-demand Courses | Career Tips | Training Resources Helping to Build a BETTER workforce . Since 1989. For nearly 30 years, our focus has been on helping you, You won't be the your staff and your business be better only one to benefit better communicators, better leaders and better when you train with us employees. Call us selfish, but we take pride in your As extensions of the Graceland College Center for Professional professional improvement. Development and Lifelong Learning, both SkillPath and National Seminars operate with an overarching mission: Provide tools and instruction so that those who want to be better can be.

2 We support that mission every day of the year through more than Since 1989, we've trained And we've trained We train more than 8,000 public seminars, more than more than 10 million employees from 97% of the 250,000 individuals at 250 live Webinars and thousands people worldwide. Fortune 1000 list. 8,000+ live events. of hours of on-demand learning content. But we don't stop there. Each year, SkillPath and The skills to make you better, the answers to make National Seminars contribute you smarter, the options to make you happy 100% of our excess earnings to support students. Since 2001, Different learning objectives require different tools and techniques. we have contributed more Our comprehensive catalog of courses gives you the option to than $125 million to Graceland University scholarship and choose what and how you learn and puts you in charge of your endowment funds.

3 And all of professional development path. it is thanks to lifelong learners like you! In-person Enterprise LIVE Courses Products &. SEMINARS SOLUTIONS WEBINARS ON-DEMAND RESOURCES Students from nearly every state and 40 nations choose from more than 50 academic majors and programs at Graceland and its graduate online Visit or for seminar details, education program consistently ranks as one of the nation's best. For more complete product listings and more. information about Graceland, go to 5 KEY ADVANTAGES of attending a SkillPath or NST seminar for learning solutions you can count on 1. Take a guided tour of the most important and accurate teaching points on your specific subject matter 2. Get away from the distractions and chaos of the office, and you'll return relaxed and recharged 3. Meet and exchange ideas with other attendees 4. Prepare for an innovative learning experience like no other 5.

4 Ask questions, share ideas and get immediate feedback from a topic expert 2. SEMINARS. LEADERSHIP. Management & Leadership Skills for First-time Breaking Bad Communication Habits ..24 WEBINARS. Supervisors & Managers ..5 Essential Skills of Dynamic Public Speaking ..24. How to Successfully Make the Transition Developing Your Emotional Intelligence ..25 LIVE Webinar Training .. 28 29. to Supervisor .. 6 Sparking Innovation and Creativity ..25. Excelling as a Manager or Supervisor .. 7 The Conference for Women .. 26 LEARNING RESOURCES. How to Excel at Managing Strengthening Your People Skills and Supervising People ..8 CDs, DVDs and more .. 52 60. in the The Complete Course on Conflict Management Skills for Women ..27. How to Supervise People .. 9 ARTICLES. ARTICLES. Assertiveness Skills for Managers HR, OSHA & FINANCE. & HR Law .. 33 Go Ahead Add Project Manager.

5 The Supervisor's Role as Trainer & Coach ..10 to Your Job Title .. 19. Payroll Law .. 34. Dealing Effectively With Unacceptable Keeping Up With FLSA Compliance .. 37. Managing Human 34. Employee Behavior ..10 How Admins Can Slow Down Interruptions FMLA Compliance Update .. 35. Leadership & Management Skills for Women at the Office .. 41. OSHA Workplace Safety Outreach .. 36. One-day OSHA Workplace Safety: 30-hour General Leadership & Management Skills for Women Industry Training .. 36. Enhanced Two-day Training ..11 ENTERPRISE SOLUTIONS. Coaching and Teambuilding Skills ADMINISTRATIVE SUPPORT On-site Corporate 30 31. for Managers and Supervisors .. 12 The Extraordinary Administrative Professional .. 39. Coaching and Mentoring Skills The Administrative Assistants Conference .. 40. STAR12. for Leadership Success .. 12 The Indispensable Assistant.

6 41 Digital Learning 59. Excelling as a Highly Effective Team The Managers and Supervisors Conference ..13 BUSINESS WRITING & MARKETING. The Conference on Leadership Development Business Writing and Grammar Skills Made and Teambuilding .. 14 Easy and Fun! .. 43. NEW! Improving Employee Business Grammar & Proofreading .. 44 YOUR SATISFACTION. Business Writing Basics for Professionals .. 44 GUARANTEED! TIME & PROJECT MANAGEMENT The Copywriter's Workshop .. 45. Organization Skills for the Overwhelmed! .. 16 Your complete satisfaction is important to us. NEW! Essential Content Marketing .. 45. Managing Multiple Projects, Objectives If you're dissatisfied for any reason, let us know The Social Media Marketing Conference .. 46. and Deadlines .. 17 right away we'll issue you a refund or arrange Social Media Marketing .. 46. Managing Multiple Priorities & Projects.

7 18 for you to attend another SkillPath or NST. NEW! Copywriting for the Digital World ..47. NEW! Project Management for the Accidental program. It's that simple. Digital Marketing Boot Camp ..47. Project Manager .. 18. Fundamentals of Successful EXCEL . Project Management .. 19 One-day Advanced Training for Microsoft Excel .. 49. CAREER SKILLS. Two-day Workshop on Advanced How to Become a Better Communicator ..21 Microsoft Excel Techniques .. 50. How to Communicate With Tact, Getting the Most From Microsoft Excel 50. SkillPath . All rights reserved. SkillPath is a registered trademark and the NST logo is a trademark of the Graceland College Center for Professionalism and 22 Professional Development and Lifelong Learning, Inc. Reg. Patent Trademark Office. The Complete Two-day Seminar on All trademarks are the property of their respective owners.

8 SkillPath Communicating With Tact and Professionalism .. 23 claims no ownership interest in the trademarks. IT'S EASY CALL TOLL-FREE! Looking for training 1-800-873-7545 brought right to TO ENROLL ENROLL ONLINE your door? IN ANY For SkillPath training opportunities, visit: SkillPath Enterprise Solutions leverages decades OF OUR For NST seminars and workshops, of experience and vast content expertise to create a unique learning experience customized to your COURSES: go to: Email to business's needs and built around your objectives. Discover the on-site answer to your corporate training challenge. By fax or mail: See page 51 for more details See pages 30 31 for exciting on-site opportunities! 3. Eliminate gaps in your leadership skills you don't think you have time to fill Y ou're a successful leader. Or maybe you're new to management. Either way, like many others, you have a hole in your skill set.

9 Delegating, communicating, coaching and teambuilding or something else that you'd love to fill. However, with your busy schedule, finding the time to fill that gap can be difficult. Your days are packed and your nights? Well, you'd like some semblance of a life outside of the office. Lucky for you, the answer is in your hands! At SkillPath and NST, our collection of management and leadership seminars, Webinars, DVDs, CD-ROMs, books and other resources provides career-developing knowledge and skills that will immediately impact your life. Browse the next few pages to find the perfect options that fit you and your unique situation! LEADERSHIP RESOURCES AND TRAINING. Can you spare an hour? Our LIVE Webinars Train when you want, anywhere you are perfect for refreshing your leadership want, with these training tools from our skills or picking up the latest tips.

10 Resource store . Upcoming Webinars: 50 Ways to Become a More Effective Leader This is just a sampling of the performance- Stay current and energized by transforming yourself into an boosting one-hour Webinars you can participate in LIVE outstanding leader through five powerful lessons on in the next few months: managing people and developing your leadership skills. Managing Millennials and a Younger workforce DVD Item No. 20-9501-60008;. five DVDs and companion job aid ROM. Top 10 Management Survival Skills for First-time Supervisors SPECIAL CATALOG PRICE: $ Managing Employees Who Are Stretched to the Max Leadership Best Practices Managing and Motivating the Most Challenging Survey the traits and best practices of legendary leadership Employee Types thought leaders with this 60-minute DVD, and create a Strategies for Better Engaging Your Employees road map to success in your own leadership role, career With Dr.