Electronic Questionnaire for Investigation …

1 1 Electronic Questionnaire for Investigation processing (e-QIP) JSAC Workshop April 2008 June E. Martin Raytheon 2 Electronic Questionnaire for Investigation processing (e-QIP) JSAC Workshop Acknowledgement Office of Personnel Management (OPM) DSS Customer Service Center 3 What is eQIP e-QIP is a secure website designed to process and store all personnel investigative forms for DoD DoD is currently only using e-QIP for processing the SF-86, Questionnaire for National Security Positions The e-QIP system has been utilized and maintained by the Office of Personnel Management (OPM) for several years. e-QIP has replaced the EPSQ system effective July 7, 2005 4 eQIP Functionality e-QIP can be done from anywhere with any computer that can access the Internet e-QIP electronically allows Applicants to enter, update, and release their personal investigative data over a secure Internet connection to their sponsoring agency for review, approval, and submission to Investigation provider 5 JPAS and e-QIP JPAS and e-QIP is currently used by the Department of Defense and Industry 6 JPAS/e-QIP Requirements After a JPAS User has been granted authorization, the Investigation Request hyperlink will become activated Before a JPAS User can initiate a request.

2 They must have an Owning or Servicing relationship with the Applicant Once an Investigation Request has been initiated, the Requesting SMO will continuously receive notifications (via JPAS) as to the status of the request throughout the entire e-QIP process 7 Initiation Process To initiate request, click on Investigation Request hyperlink - located below the In/Out Process hyperlink If the Investigation Request link is NOT there: Ensure the Correct Person Category is being displayed Ensure you have a relationship with the person Check Investigation Summary section for an active Investigation request Ensure the person has DoD Contractor Companies displayed in the Service/Agency of the Add/Modify screen 8 Initiation Process 9 Determine Investigation Scope 10 Determine Investigation Scope (Continued) 11 Determine Investigation Scope (Continued) 12 Initiation Process Add/Modify Investigation Request screen Additional Scope Information Form Type = SF86 (auto populated) Date of Birth = Automatically Populated Access Codes: click on drop-down box and select Investigation Type.

3 Top Secret Secret Confidential Sensitivity ADP = Leave Blank (Continued) 13 Additional Request Information 14 Additional Request Information (Continued) 15 Initiation Process Additional Request Information Requesting Official section (Contact for Investigation Info) Requester s Name Requester s Phone Requester s Job Title Requester s Extension Security Folder section (location of Applicant s Security folder) Location Options (Industry s only option is Other ) None SOI (Submitting Office Identifier) NPI (No Pertinent Information) Other (must enter location name, address, city, state and zip) (State & zip must match) (Continued) 16 Initiation Process Official Personnel Folder (location of Applicant s Personnel folder) Location Options (Industry s only option is Other ) None NPRC (National Personnel Records Center) SON (Submitting Office Number) Other (must enter location name, address, city, state and zip) Click Initiate to submit request Check JPAS Notifications for Initiated request Applicant Notification Provide Applicant with eQIP Instruction sheet (Continued)

4 17 Initiation Process Applicant has 30 days from the date when the Investigation Request was initiated to start the PSQ or the Investigation Request is terminated Applicant has 90 days from the date when the Investigation Request was initiated to submit the PSQ or the Investigation Request is terminated If the Requesting SMO places the Investigation request in Pending PSI status, the time limits do not start until the Initiate PSI button is activated Suggestion: Once Applicant completes PSQ, but before he/she certifies PSQ, have them bring in a hard copy of their PSQ, for your review. (Continued) 18 Initiation Process Suggestion: Once you ve notified Applicant of any changes or if there are no required changes - make a signoff appointment with Applicant to come to your office Once all changes have been made: Print out releases (has eQIP number) and have Applicant sign (Mandatory) Print copy of the Archived PSQ (Completed PSQ) Have Applicant Certify and submit PSQ via web File copy of certified (Archived) PSQ in personnel folder until Investigation is completed.

5 (No longer required) Send signed releases to: (Continued) eQIP Rapid Response Team OPM-FIPC PO Box 618 Boyers, PA 16020 19 Initiation Process A hyper link will appear in the Person Summary screen under the Investigation Summary section when an Investigation request has been submitted on a person Investigation Summary: Investigation Request of SSBI, Initiated PSI on 2006 04 12 To see this hyper link: You must have a relationship with the person, either owning or servicing You must have the Request Investigation privilege activated Only authorized User within the requesting SMO will see the status of the Investigation Request via Notifications (Continued) 20 Initiation Process The requesting SMO can Stop the Investigation Request at any time prior to the Applicant certifying and transmitting the PSQ to DISCO Investigation Summary.

6 Investigation Request of SSBI, Initiated PSI (Stopped) on 2006 04 12 Once the requesting SMO stops the Investigation request, they would have to initiate a new request if needed (Continued) 21 Ready-for-Review Process Requesting SMO initiates the Personal Security Investigation (PSI) request Applicant completes the Personnel Security Questionnaire (PSQ), releases back to the SMO to review. Requesting SMO receives Ready-for-Review notification 123-45-6789 Doe, John A. IndustrySSBI Ready for Review 2006 03 02 You will review, reject or approve and release to DISCO. Upon approval at DISCO, Requesting SMO receives Ready-for-Review notification 123-45-6789 Doe, John A. IndustrySSBI Ready for Review 2006 03 02 DISCO reviews completed PSQ DISCO must either Approve or Stop request Initiate Generate Review Approve Release 22 DISCO Approval Process If NO discrepancies are noted, DISCO approves request and forwards Investigation Request to e-QIP Once the Investigation Request is received by e-QIP, the requesting SMO receives an Approved notification e-QIP sends the Investigation Request to PIPS to notify OPM to open an Investigation 23 DISCO Stop Process If discrepancies are noted during the Ready-for-Review process, DISCO stops the Investigation Request Requesting SMO receives a Ready-for-Review (Stopped)

7 Notification DISCO notifies requesting SMO of discrepancies via Message from CAF notification 1. If stopped SMO must initiate a new request allowing Subject to make corrections and release back to DISCO. 2. New Release forms will have to be submitted to OPM. 24 Released Process Once the Investigation Request arrives at OPM, their internal system PIPS notifies eQIP that the request was successfully received Once the request is successfully loaded into PIPS, the request is automatically terminated (Just the request is terminated) eQIP notifies JPAS that the Investigation Request was released into PIPS The requesting SMO receives a Released notification via JPAS ( Investigation loaded to PIPS, assigned to Investigator) 25 Problem Checklist (Continued) Releases not dated, signed or legible.

8 Full name on releases must match that on SF86. If not file will be rejected. DOB or POB discrepancy between Finger Print Card (FPC) and SF86. Missing middle name on FPC (Must match SF86). Indicate NMN , if there is no middle name. Indicate IO if Initial only. Missing City, State and Zip. This is required for ALL residence and employment addresses. The lack of SSNs and POBs for cohabitants on SSBI requests. Listed as adult currently living in household. Employment and residence gaps (see instructions at for specifics). 26 Lack of separation date and residence of spouse in case of separation or divorce. Missing marital status of previous spouse. If unknown, indicate. Missing debt clarification; indicate if still outstanding.

9 Remarks in comments action taken to resolve debt. Subject s certification of accuracy of EPSQ must be within 180 days. SEE FOR MORE DETAILS Problem Checklist (Continued) 27 Problem Checklist (Continued) Once you have initiated a clearance request in JPAS and the subject is unable to log into e-QIP due to incorrect data in JPAS, you must call the DSS Customer Help Desk and request the changes made in JPAS be updated in e-QIP. If DSS is not notified of the changes, the Subject will not be able to access e-QIP. NOTE: This is not an automatic process. If Subject releases his/her e-QIP file before printing off archival file of PSQ and three signature forms, you may request release forms be faxed to you by DSS Customer Service.

10 Subject will have to request a copy of his/her PSQ form which will be mailed directly to his/her home address. 28 FAQ I access e-QIP with my personal computer at home? If so, do I need a special internet browser? Yes, you can use your personal computer - at home or at the office! e-QIP is designed to be accessible from any computer, anywhere in the world. The only requirement is that you use an internet browser capable of 128-bit encryption. 2. What is the process for completing my SF-86 using e-QIP? Once you have been notified that you have access, login by entering your social security number and answering the three Golden questions. After logging in the first time, you will be prompted to change your golden questions to ensure the security of your data.