EQUIPMENT RETURN AUTHORIZATION - DIRECPATH

1 1 11/1/17 12:36 PM PACKING INSTRUCTIONSSTEP 1: Print this RETURN AUTHORIZATION form, complete the lower portion and place it in the box with the EQUIPMENT as indicated 2: Please disconnect all devices attached to the DIRECPATH EQUIPMENT being returned. Place the DIRECPATH EQUIPMENT and the power cord in the original EQUIPMENT box. Alternatively, you may utilize: Your own small box (12 x 12 x 4 or less) A free Medium Flat Rate Box available inside your local USPS Post 3: Seal the box and firmly attach the label outside of the box using clear packing OPTIONSOPTION 1: Give the package to your United States Postal Service letter carrier directly, or place in your mailbox for outgoing 2: Drop off the package at any Post Office.

2 To find the Post Office nearest you, call 1-800-ASK-USPS (1-800-275-8777) or go to and then click on Locate a Post Office on that 3: Request a Free Package Pickup from your Postal letter carrier at Your letter carrier will pick up your package when your mail is delivered the next day. For complete details on Free Package Pickup, click on Schedule a Pickup at RETURN AUTHORIZATION #:Customer Name: LAST _____ FIRST _____Account #: _____Equipment to be returned: Motorola Modem Arris Voice MTA(Check all that apply) Linksys Voice ATA WIFI ModemAt DIRECPATH , we strive to deliver an exceptional customer experience. There is no cost to you to complete this process the shipping is pre-paid through the USPS.

3 Please follow the steps below to RETURN your DIRECPATH EQUIPMENT and avoid any further charges. For assistance, call us at M P O R TA N T: Make sure to RETURN your EQUIPMENT immediately to avoid non- RETURN fees based upon the EQUIPMENT type. Motorola Modem $45; Arris Voice MTA $99; Linksys Voice ATA $99; and WIFI Modem $150. If you fail to RETURN your EQUIPMENT , these fees will be billed to your account.