EQUIPMENT RETURN AUTHORIZATION - DIRECPATH

1 1 11/1/17 12:36 PM PACKING INSTRUCTIONSSTEP 1: Print this RETURN AUTHORIZATION form, complete the lower portion and place it in the box with the EQUIPMENT as indicated 2: Please disconnect all devices attached to the DIRECPATH EQUIPMENT being returned. Place the DIRECPATH EQUIPMENT and the power cord in the original EQUIPMENT box. Alternatively, you may utilize: Your own small box (12 x 12 x 4 or less) A free Medium Flat Rate Box available inside your local USPS Post 3: Seal the box and firmly attach the label outside of the box using clear packing OPTIONSOPTION 1: Give the package to your United States Postal Service letter carrier directly, or place in your mailbox for outgoing 2: Drop off the package at any Post Office. To find the Post Office nearest you, call 1-800-ASK-USPS (1-800-275-8777) or go to and then click on Locate a Post Office on that 3: Request a Free Package Pickup from your Postal letter carrier at Your letter carrier will pick up your package when your mail is delivered the next day.

2 For complete details on Free Package Pickup, click on Schedule a Pickup at RETURN AUTHORIZATION #:Customer Name: LAST _____ FIRST _____Account #: _____Equipment to be returned: Motorola Modem Arris Voice MTA(Check all that apply) Linksys Voice ATA WIFI ModemAt DIRECPATH , we strive to deliver an exceptional customer experience. There is no cost to you to complete this process the shipping is pre-paid through the USPS. Please follow the steps below to RETURN your DIRECPATH EQUIPMENT and avoid any further charges. For assistance, call us at M P O R TA N T: Make sure to RETURN your EQUIPMENT immediately to avoid non- RETURN fees based upon the EQUIPMENT type. Motorola Modem $45; Arris Voice MTA $99; Linksys Voice ATA $99; and WIFI Modem $150. If you fail to RETURN your EQUIPMENT , these fees will be billed to your account.