FACT SHEET - Otis Worldwide

1 Otis Elevator Company Ten Farm Springs Farmington, Connecticut 06032 (860) 676-5400 OVERVIEW Engineering and Test Centers Who We Are united technologies Research Center in East Hartford, Conn., the research and World's largest company in the manufacture, development branch of united technologies installation and service of elevators, Corporation escalators and moving walkways Otis engineering facilities in the united States, Wholly owned subsidiary of united Austria, Brazil, China, Czech Republic, technologies Corporation France, Germany, India, Italy, Japan, Korea and Spain SIZE AND SCOPE Company's two tallest elevator test towers located in Shibayama, Japan (505 feet/154.)

2 Employment meters above ground; 89 feet/27 meters below ground) and Bristol, Conn., united Approximately 61,000, with 53,000 outside States (384 feet/117 meters above ground). the united States How We Are Organized - Otis Areas Revenues Americas (NSAA): , united States, US $ billion in 2009, of which 80 percent Canada, Central America, Mexico, South was generated outside the united States America Installed Base North and East Europe and Africa (NEEA): , France, Azerbaijan, Benelux (Belgium, Approximately million Otis elevators and Netherlands, Luxembourg), Egypt, Kazakh- escalators in operation Worldwide stan, Nordic region (Baltic States of Estonia, Latvia, Lithuania.

3 Denmark, Finland, Norway, Sweden), Russia, South Africa, Switzerland, Service Base Ukraine, Zambia million elevators and escalators serviced by Otis Worldwide North Asia Pacific (NAPA): , China, Japan, South Korea, Vietnam GLOBAL PRESENCE South Asia Pacific and Gulf (SAPA): , Hong Kong, Australia, Bahrain, Bangladesh, Countries India, Indonesia, Kuwait, Malaysia, Macau, New Zealand, Oman, Pakistan, Papua - New Products offered in more than 200 countries Guinea, the Philippines, Qatar, Saudi Arabia, and territories Singapore, Taiwan, Thailand, united Arab Emirates, Yemen Manufacturing South Europe and Mediterranean (SEMA): Major manufacturing facilities in the Americas, , Spain, Cyprus, Greece, Italy, Lebanon, Europe and Asia Morocco, Palestine, Portugal, Turkey united Kingdom and Central Europe (UCEA): , united Kingdom, Austria, Bulgaria, Croatia, Czech Republic, Germany, Hungary, Ireland, Poland, Romania, Serbia, Slovakia, Slovenia fact SHEET .

4 OTIS. Page 1 (Rev. 04/10). Otis Elevator Company Ten Farm Springs Farmington, Connecticut 06032 (860) 676-5400 WELL-KNOWN INSTALLATIONS PRODUCTS. Asia Pacific Elevators ASEM Tower, Korea (elevators, escalators) Gen2 machine-roomless elevator for a Beijing Metro line, China (escalators) range of applications, including small-scale commercial and residential, and low-, mid- Burj Khalifa, united Arab Emirates and high-rise buildings and modernizations (elevators, escalators). Gearless elevators for high-rise buildings, Hong Kong and Shanghai Bank, Hong Kong geared and gearless elevators for mid-rise (elevators, escalators) buildings (up to 20 stories).

5 Incheon Airport, Korea (elevators, escalators, Skyway gearless elevator system that moving walkways) incorporates high speed, large load Ocean Park, Hong Kong (outdoor escalator) carrying capacity and the Double-Deck and Oriental Pearl TV Tower, Shanghai, China Super Double-Deck high-speed models (elevators, escalators) Heavy-duty freight and service elevators Petronas Twin Towers in Kuala Lumpur City Home elevators Centre Kuala Lumpur, Malaysia (elevators, escalators) Modernization Raffles City complex, Singapore (elevators, Extensive product line to improve escalators) performance, aesthetics and reliability of Roppongi Hills complex, Tokyo (elevators) elevator systems through elevator cab Shanghai World Financial Center, China refurbishment and installation of modern control systems for geared and gearless Singapore MRT (elevators, escalators) elevators Two International Finance Center, Elevonic 411M control system designed for Hong Kong (elevators) mid- and high-rise elevator upgrades Ultra roller guides for a cost-effective Europe improvement in ride quality Athens Metro (elevators, escalators).

6 Eiffel Tower, Paris (elevators) Elevator Management Systems London Underground (escalators) Web-based EMS Panorama elevator Sony Center in Potsdamer Platz, Berlin management system enables building (elevators, escalators) personnel to monitor, control and report on elevators, escalators and moving walkways Tour Granite, Paris (elevators). REM monitoring system continuously Vatican (elevators, escalators) monitors elevator performance Americas Elevator Dispatching 7 World Trade Center, New York (elevators). Compass destination management system Christ the Redeemer, Rio de Janeiro, Brazil provides personalized elevator service while (elevators, escalators) improving system performance CN Tower, Toronto (glass-enclosed observation elevators) Escalators and Moving Walkways Four Times Square, New York (elevators) Escalators and Trav-O-Lator moving walkways for public and commercial John Hancock Center, Chicago (elevators) applications Luxor Hotel, Las Vegas (inclined elevators).

7 Stock Exchange Building, Mexico City Regen Drives (elevators, escalators). ReGen drives reduce elevator energy Trump International Hotel & Tower, Toronto usage by up to 75 percent compared to fact SHEET . (elevators) conventional systems with non-regenerative drives OTIS. Page 2 (Rev. 04/10). Otis Elevator Company Ten Farm Springs Farmington, Connecticut 06032 (860) 676-5400 united technologies CORP. OTIS ELEVATOR COMPANY MILESTONES. $53 billion in revenues in 2009, 1853 Elisha Graves Otis founds the company 206,700 employees in Yonkers, New York, after he invents a safety mechanism for a lifting platform. Major operating units: 1884 Establish sales offices in London and Otis Elevator Company design, Paris.

8 Manufacture, installation, service and upgrade of elevators, escalators and moving walkways 1888 Win contract to install elevators in Eiffel for low-, mid- and high-rise commercial and Tower. residential buildings, multipurpose malls and urban transportation systems 1893 Install elevators in Russia. Revenues: 22% (of UTC) 1896 Install elevators in Japan. Operating Profits: 35% (of UTC). 1900 Introduce escalator at the World's Fair in Carrier manufacture and sale of heating, Paris. ventilating, refrigerating, air conditioning and HVAC systems and products 1902 Equip the 20-story Flatiron Building, an Revenues: 21% early skyscraper in New York City, with Operating Profits: 11% elevators.

9 Pratt & Whitney design, manufacture and 1907 Install elevators in China. support of aircraft engines, gas turbines and space propulsion systems 1910 Establish first European manufacturing Revenues: 24% plant in France. Operating Profits: 26%. 1912 Install elevators in 60-story Woolworth Hamilton Sundstrand global supplier of Building in New York City. technologically advanced aerospace and industrial products 1925 Install first control system with a Revenues: 11% memory at St. Luke's Hospital in Operating Profits: 12% Chicago, permitting automatic operation without an operator. Sikorsky design and manufacture of 1931 Install elevators in the Empire State advanced helicopters for commercial, Building in New York City.

10 Industrial and military uses Revenues: 12% 1948 Introduce automatic electronic elevator Operating Profits: 9% system. UTC Fire & Security security and fire 1960 Install high-rise observation elevator at protection services Fairmont Tower Hotel in San Francisco. Revenues: 10%. Operating Profits: 7% 1967 Install 255 elevators and 71 escalators in the World Trade Center in New York City. UTC Power fuel cell systems for on-site, transportation, space and defense 1968 Install a Double-Deck elevator system at applications the Time-Life Building in Chicago. (UTC Power does not report financial information as a separate segment) 1976 Become a wholly owned subsidiary of united technologies Corporation.