FAQ ELECTRONIC FUND TRANSFER FEE PAYMENT AND …

1 FAQ ELECTRONIC FUND TRANSFER FEE PAYMENT AND VARIFICATION PROCESS Q1: What is EFT ( ELECTRONIC Fund TRANSFER )? Ans: EFT ( ELECTRONIC Fund TRANSFER ) is new facility provided to the exporter for submitting the license fee through the internet without visiting the bank for the PAYMENT . This procedure is being proposed to facilitate payments through ELECTRONIC means. The facility shall be available for all electronically filed applications. Q2: What are the PAYMENT mode available? Ans: (i) Net Banking (Retail and Corporate) (ii) Credit Card/Debit Card (iii) RuPay Facility Q3.

2 Through which Bank ELECTRONIC PAYMENT can be made? Ans: Currently ELECTRONIC PAYMENT can be made through banks available on DGFT PAYMENT gateway. Q4. What is PAYMENT Gateway? Ans: A PAYMENT gateway is an online interface that authorizes payments through Credit Card, Debit Card, Internet Banking and Debit Card using ATM PIN. It facilitates the TRANSFER of information about the PAYMENT between banks and PAYMENT portal. DGFT Uses Bill Desk PAYMENT Gateway for making all types of payments by exporter . Q5. What is RuPay? Ans: RuPay is an Indian domestic card scheme conceived and launched by the National payments Corporation of India (NPCI).

3 It was created to fulfill the Reserve Bank of India's desire to have a Domestic, open loop and multilateral system of payments in India. Q6. To which Licensing scheme this facility is applicable? Ans: This ELECTRONIC PAYMENT facility is applicable for deposit of application fees in case of for all licensing schemes and issuance of IEC. Q7. What are the requirements for making ELECTRONIC PAYMENT ? Ans: (i) An exporter having valid Importer exporter code (IEC) have an Internet Banking account from any of the Banks listed in Appendix-1. (ii) They need to have a Debit / Credit Card / RuPay to make PAYMENT .

4 Q8. How to make ELECTRONIC PAYMENT ? Ans: Please Click Here to view Steps for making PAYMENT through PAYMENT Gateway. Q9. What will happen to the transaction if after entering transaction password The page cannot be displayed message comes ? Or If the PAYMENT was successful but before the exporter returns to DGFT return web page the Internet connection breaks ? Or Though the transaction with Bank shows successful transaction but DGFT server does not show any status for the same ? Ans: To verify if these kind of error messages comes, the exporter can do verification of the PAYMENT .

5 Are the benefits of making PAYMENT through ELECTRONIC Fund TRANSFER ? Ans: Licence Fee can be submitted simultaneously while filing the E-Com application without visiting the Bank. It will also reduce the time required to make the PAYMENT as compared to manual mode like DD etc. fee needs to be paid while applying for issuance of scrips on or after for goods exported or services rendered before the date of notification of new FTP 2015-2020, , ? Ans: Yes Q12. How much fee is to be paid for application for duty credit scrip under rewards/incentive scheme ?

6 Ans: ,000/- (Rupees one thousand only) is to be deposited towards fee for application for duty credit scrip under rewards/incentive scheme. The details are given in Appendix 2K of the FTP 2015-2020. Q13. As per provision contained in para of the FTP 2015-2020, scrip applied/issued on or after notification of this policy against exports made upto the date of notification of new policy, , FTP 2015-20, the then prevailing policy and procedure regarding eligibility, entitlement, transferability, usage of scrip and any other condition in force at the time of export of goods or rendering of the services shall be applicable to such scrips.

7 Then why the fee of ,000/- is required to be paid while applying for issuing of scrips on or after for goods exported or services rendered before the date of notification of new FTP 2015-2020, , ? Ans: The fee is charged for processing of application as per the provisions contained in the new FTP 2015-20. Q14. What is the procedure for depositing fee for issuance of scrips on or after for goods exported or services rendered before the date of notification of new FTP 2015 2020, , ? Ans: The detailed procedure for depositing fee is available in Appendix 2-K of the FTP 2015- 2020 which is available on the Directorate General of Foreign Trade website, , Q15.

8 How to get the refund of fee ? Ans: If acknowledgement receipt is generated than no refund can be processed through Billdesk / Banks. For taking such refunds applicant has to apply to DGFT in Appendix 2K of Appendices and AayatNiryat Forms notified as per FTP (20015- 2020). Q16. In what cases refund of fee is applicable ? Ans: The fee once received will not be refunded except in the following circumstances viz., a) Where the fee has been deposited in excess of the specified amount of fee; or b) Where fee has been deposited but no application has been made; or c) Where the fee has been deposited in error but the applicant is exempt from PAYMENT of fee.

9 Processing of refund of fee submitted through net banking shall be through an application in hard copy as per form given in appendix 6-B. This may be submitted to the licensing authority against whom the e-com number has been generated. On receipt of application the licensing authority shall pass refund after they have verified from the Pay and Accounts Office, Ministry of Commerce & Industry, New Delhi that the amount was credited to the Government of India. No claim for refund of application fee shall be entertained by the licensing authority after expiry of one year from the date of PAYMENT to the concerned bank.

10 However, on merits, for reasons to be recorded in writing, the licensing authority may condone the delay but in no case shall an application for refund of fees be entertained after the expiry of three years with regard to the date as mentioned above. Refund Order of fees will be valid for three months from the date of issue. Request for revalidating the same may be considered on merits by the authority which issued the Refund Order. Please refer to the Appendix 2K of Appendices and AayatNiryat Forms notified as per FTP (20015-2020) to know the provision of refund ofapplication fee.