Faronics Insight User Guide

1 Faronics Insight User Guide |1 Faronics Insight User Guide2| Last modified: July 2017 1999 - 2017 Faronics Corporation. All rights reserved. Faronics , Deep Freeze, Faronics Anti-Virus, Faronics Core, Anti-Executable, Faronics Power Save, Faronics Insight , Faronics System Profiler, and WINS elect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners. Faronics Insight User Guide Contents|3 ContentsPreface .. 5 Important Information.. 6 About Faronics .. 6 Product Documentation .. 6 Supported Environments .. 7 Technical Support .. 8 Contact Information.. 8 Installing Faronics Insight .. 9 Planning the Installation .. 10 Consider these issues before beginning installation: .. 10 Faronics Insight Network Configuration .. 14IP-Subnets and VLANs.

2 14 Insight Port Usage .. 14 Configuring Faronics Insight for use with IP-Multicast or IP-Directed Broadcast.. 15 Configuring Faronics Insight for use with Connection Server .. 15 Installing Faronics Insight on Windows .. 18To install Faronics Insight on a teacher computer .. 18To install Faronics Insight on a student computer .. 19 Scripting or Mass Deploying Faronics Insight via MSI.. 20 Installing Insight in a Thin Client Environment .. 22 Terminal Server Installation .. 22 Upgrading Insight on Terminal Server .. 23 Installing Faronics Insight on NComputing Devices .. 25L and M-Series .. 25X-Series .. 25 Installing Faronics Insight in Secure Mode .. 26 Password Secure Mode.. 26 Active Directory Secure Mode .. 27 Uninstalling Faronics Insight from a Windows Computer .. 28 Installing Faronics Insight on a Mac.

3 29 Manual Installation .. 29 Mac Student on OS X (Mavericks) .. 30 Automated Installation.. 30 Uninstalling Faronics Insight on a Mac .. 31 Installing Faronics Insight on iOS devices .. 32 Installation .. 32 Features of Insight Teacher on iOS .. 33 Features of Insight Student on iOS .. 34 Installing Insight on Android devices .. 35 Installation .. 35 Features.. 35 Installing Insight Chromebook Student .. 36 Requirements and set up .. 36 Features.. 39 Remotely Updating Faronics Insight .. 41 Faronics Insight User Guide 4|ContentsUpdate Insight on Selected Students .. 41 Running Faronics Insight in Kiosk Mode .. 43 Configuring Faronics Insight Preferences .. 44 Teacher Preferences .. 44 Student Preferences .. 45 Web Limiting .. 46 Application Limiting .. 46 Keystroke Alerts .. 47 Drive Limiting.

4 47 Network .. 47 Changing Channels .. 49 Updating the Faronics Insight Teacher .. 49 Updating the Faronics Insight Student .. 49 Faronics Insight Security Monitoring .. 50 Faronics Insight in a NAL environment .. 51 Wake-On-LAN Support .. Wireless Support .. 53 Special Hardware Requirements.. 53 Additional Faronics Insight Utilities .. 55 Using Insight .. 59 Getting Started .. 60 How Faronics Insight Works .. 61 Implementing Class Lists .. 61 Using the Teacher computer .. 64 About the Student computers .. 65 User Interface Tips .. 66 Insight New Feature Overview.. 69 Insight Feature Overview .. 71 Using the Test Builder on a different machine .. 86 Faronics Insight Security Monitoring .. 87 Faronics Insight Configuration Preferences .. 88 Faronics Insight User Guide |5 Preface This user Guide explains how to install Faronics Insight , as well as the Student and Teacher s Assistant on the Apple iPad, iPhone, and iPod.

5 This user Guide also explains how to use Faronics Insight and its InformationInstalling Faronics InsightTechnical SupportFaronics Insight User Guide 6| PrefaceImportant InformationThis section contains important information about your Faronics FaronicsFaronics delivers market-leading solutions that help manage, simplify, and secure complex IT environments. Our products ensure 100% machine availability, and have dramatically impacted the day-to-day lives of thousands of information technology professionals. Fueled by a market-centric focus, Faronics technology innovations benefit educational institutions, healthcare facilities, libraries, government organizations, and DocumentationThe following documents form the Faronics Insight documentation set: Faronics Insight User Guide This document guides you how to use the product. Supported Environments|7 Faronics Insight User GuideSupported EnvironmentsFaronics Insight supports any combination of computers running the following operating systems:Windows XP-32, Windows Vista-32/64, Windows 7-32/64, Windows , Windows 10-32/64, Windows 2003, 2008 and 2012 Terminal Server, NComputing devices, Mac OS or greater, and iPads, iPods and iPhones (iOS8 or greater), Android or greater, Chromebook (Chrome 49 and greater).

6 Note: The Insight classroom setup cannot have only iOS or Android devices. The Insight Teacher must be installed on a regular computer (Laptop, Desktop, or Netbook). Insight on Android requires the Insight Connection Server. Support for NComputing devices is dependant on the device model and version of the vSpace software installed. Listed below are the minimum requirements necessary to run Faronics Insight on both teacher and student :166 MHz Intel Pentium processor or fasterMacs: 64-bit Intel-based MacRAM- 128 MB for Windows XP- 256 MB for Windows Vista/7/8/10- 512 MB for Macintosh OS XProtocol stackAll computers running Faronics Insight must be configured with TCP/IP running static or dynamic IP addresses. wireless is supported, however enterprise class access points are note the features not supported in a thin client environment: Mute sound Send Ctrl-Alt-Del USB limiting View Key Stroke History Print limiting Power on, Reboot, Shutdown, LogoffFaronics Insight User Guide 8| PrefaceTechnical SupportEvery effort has been made to design this software for ease of use and to be problem free.

7 Ifproblems are encountered, contact Technical : Contact Information Web: Email: Faronics Technologies USA Sunol Blvd, Suite 202 Pleasanton, CA, 94566 USAF aronics Corporation (Headquarters)609 Granville Street, Suite 1400 Vancouver, BC V7Y 1G5 CanadaFaronics Corporation (Europe)Venture House, 2 Arlington Square, Downshire WayBracknell, RG12 1WA, England Installing Faronics Insight |9 Faronics Insight User GuideInstalling Faronics Insight This chapter describes how to install Faronics the Installation Faronics Insight Network ConfigurationInstalling Faronics Insight on WindowsScripting or Mass Deploying Faronics Insight via MSII nstalling Insight in a Thin Client EnvironmentInstalling Faronics Insight on NComputing DevicesInstalling Faronics Insight in Secure ModeInstalling Faronics Insight in Secure ModeUninstalling Faronics Insight from a Windows ComputerInstalling Faronics Insight on a MacUninstalling Faronics Insight on a MacInstalling Faronics Insight on iOS devicesInstalling Insight on Android devicesInstalling Insight Chromebook StudentRemotely Updating Faronics InsightRemotely Updating Faronics InsightConfiguring Faronics Insight PreferencesFaronics Insight

8 Security MonitoringFaronics Insight in a NAL environmentWake-On-LAN Wireless SupportAdditional Faronics Insight UtilitiesFaronics Insight User Guide 10| Installing Faronics InsightPlanning the InstallationBefore installing Faronics Insight , review the following requirements and ensure your network and computers are running smoothly. Doing so will prevent problems during installation. In most cases, the Insight software running on a computer is referred to as the Teacher or Student (uppercase), as opposed to the users-the actual teachers and students (lowercase) or their general these issues before beginning installation:Determine Insight architecture for your enviromentThere is a new, optional method to install Faronics Insight called the Insight Connection Server. The Insight Connection Server is based on a client-server architecture, where the traditional Insight install is based on a peer-to-peer architecture.

9 The Insight Connection Server will reduce the need for configuration changes to routers and wireless access points to support wired/wireless environments and existing peer-to-peer architecture will still exist and in many instances may still be the preferred method to install will also support a hybrid environment of both peer-to-peer and client-server installing, you will need to think about which architecture will be best for your organization. Here are some things to think about when making your Simple, quick install to teachers and students, no server is required Uses less network traffic No configuration changes if your labs are all the same subnet Perfect for single classroom or small schools Scalable for large districts as long as you can make networking changes to allow Multicast or Directed Broadcast Redundancy is built into the architecture, there is no single point of failure (server)Cons Traffic does not cross subnets without router, wireless access point modification If your wired and wireless networks are not connected, you must make configuration changes to allow broadcast/multicast packets to traverse both networks Planning the Installation|11 Faronics Insight User GuideClient-Server (Connection Server)

10 Pros No configuration changes to routers or access points required because the Connection Server communicates on TCP port 8080 Can optionally be enabled to support Distance Teaching Best suited for large schools or districts with complicated networks Not all features and operating systems are currently supportedCons A server is required for every 500 to 4000 students The server is a single point of failureNot all features and operating systems are currently supported (see "Configuring Insight with Connection Server")Choose between a normal classroom / laptop cart environment or the 1:1 environmentFor a normal classroom / laptop cart environment, follow the normal installation instructions later in this you are running Faronics Insight in a 1:1 environment, where each student has their own computing device, decide whether or not you want the students to have the ability to change their channel to the Teacher channel or if you want teachers to create a list and automatically bring the Students into recommend automatically bringing the students into class.