FedEx Ship Manager API/DIRECT

1 FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages Confidential and Proprietary The information contained in this Tagged and XML Transaction Error Codes and Messages is confidential and proprietary to FedEx Corporate Services, Inc. and its affiliates (collectively " FedEx "). No part of this Tagged and XML Transaction Error Codes and Messages may be distributed or disclosed in any form to any third party without written permission of FedEx . This guide is provided to you under and its use is subject to the terms and conditions of the FedEx End User and/or Consultant License Agreement. The information in this document may be changed at any time without notice. Any conflict between either of these guides, the FedEx End User and/or Consultant License Agreement, and the FedEx Service Guide shall be governed by the FedEx End User and/or Consultant License Agreement and the FedEx Service Guide, in that order.

2 2005 FedEx . FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished. Table of Contents FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, of Contents Tagged Transaction Error XML Transaction Error Messages ..80 Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, 2 Tagged Transaction Error Messages Error # (Field tag 2) Error Message (Field tag 3) 0 Transaction successfully completed 38 Invalid tracking number 105 Internal FedEx Server error (0105) 702 Record not found 706 Duplicate tracking number 911 Resources are unavailable to service your request 1101 Airbill already deleted - delete request ignored 1102 Communications response from service uncertain - no reply message found 1103 Unexpected reply from service 1104 The service call failed 1105 WARNING - Received data overflow for transaction type.

3 Excess ignored 1106 Rate request failed - Service Status code 1107 URSA request failed - Service Status code 1108 No courtesy rates provided for pay types Bill Recipient or Bill Third Party 1109 The airbill number you have entered is invalid 110A The login failed 110B Internal FedEx domestic ship error (110B) 1110 Label Password does not meet minimum size 1111 Label Password exceeds maximum size allowed Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3) 1112 Label Password not present or invalid 1113 Label expiration date exceeds the maximum number of days 1114 Label expiration date must be present 1115 Invalid format for label expiration date 1116 Exceeded expiration date 1117 Label is expired.

4 Reprint not allowed 1118 Unable to cancel because label has been generated 1119 Tracking number already cancelled 111A Label has expired 111B Label expiration date must be >= today 111C Label expiration date must be >= today and < 30 days in future 111D Internal system error when processing request 111E Tracking number is not in the database 1120 Merchant phone number is required and length must be at least 10 and not greater than 15 1121 Merchant contact name and/or company name required 1122 URL expiration date is required 1123 URL email address is required 1124 URL email address length cannot be > 120 1125 URL email message length cannot be >200 1130 Request type must be 5 1131 Return reason description can not be greater than 60 characters 1132 Insight content capture fields are not allowed with Print Return Labels Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3)

5 1200 Service type does not allow alcohol 1201 Payment Type not allowed with COD 1202 No COD allowed for bill third party 1203 Unknown or invalid transaction 1204 Bad command line arguments 1205 Service type does not allow inaccessible dangerous goods 1206 Service type cannot have declared value greater than $500 1207 Declared Value cannot exceed $50,000 1208 Service type cannot have declared value lower than $250 1209 Length, width, or height cannot be 0 120A Girth + length exceeds maximum of 84 for service type 120B Length exceeds maximum for service type 120C Service type does not allow accessible dangerous goods 120D Express Saver service not allowed for Bill Recipient or Bill Third Party 120E Package length width and height dimensions must each be at least 7 inches for service type 120F Recipient address and ZIP required 1210 Service type does not allow dry ice 1211 Puerto Rico destinations not valid via Domestic ship use International ship 1212 Hold At Location requires complete hold address including ZIP code 1213 Release specified but no authorization number provided 1214 COD service not available 1215 Economy Letter service not available Tagged Transaction Error Messages FedEx ship Manager API/DIRECT

6 Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3) 1216 Release not allowed on dangerous goods shipment 1217 No Hold At Location with Inside or Residential Delivery 1218 Service requires US domestic origin 1219 Invalid package count 121A Saturday delivery to Hawaii destinations not available 121B No Hold At Location for service type on Saturday 121C No Saturday delivery for freight 121D Saturday delivery allowed only for Thursday ship date on Economy service 121E Saturday delivery allowed only for Friday ship date on Priority service 121F Service type does not allow Saturday delivery 1220 No Saturday delivery with commitment 1221 Saturday delivery to Alaska not valid with commitment 1222 Saturday pick-up only available on Saturday ship date 1223 Saturday pick-up for Hawaii origins not available 1224 No Saturday pick-up for freight

7 Shipments 1225 No Saturday pickup for service type with commitment 1226 Service type not supported or defined 1227 Hawaii origin or destination not allowed on service type 1228 Service does not allow dimmed packaging 1229 Service type not valid with commitment 122A Received data underflow for transaction 122B The service call failed - attempting local upload Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3) 122C Submitted weight evaluates to 0 122D Dry ice specified but dry ice weight evaluates to 0 122E Saturday delivery and Sunday delivery are mutually exclusive 122F Inconsistent - weight is less than dry ice weight 1230 Invalid weight (too high) for service type 1231 Invalid weight (too low) for service type 1232 Weight exceeds maximum for service type 1233 Length and girth + length too small for submitted weight and service type 1234 No COD allowed with service 1235 Bad ZIP code format 1236 Reply-to-client failed 1237 This service not available to this ZIP code 1238 Drop-off and Saturday pick-up mutually exclusive 1239 Shipper account number must be provided for Bill Sender 123A Saturday pick-up for Puerto Rico origins not available 123B Invalid current date 123C Invalid future date 123D No Inside Pickup with service type 123E No Inside Delivery with service type 123F Sunday shipment should be marked 'future day' 1240 L, W, Height exceeds maximum (70 inches, 48 inches, 48 inches)

8 For service 1241 Invalid date or time format Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3) 1242 No COD allowed with commitment 1243 Shipment originated from Canadian version 1244 COD Amount must be between 0 and $9,999, 1245 Invalid payment type 1246 Release not allowed on COD shipment 1247 Required address field missing: Contact name 1248 Required address field missing: Company 1249 Required address field missing: Address1 124A Required address field missing: Address2 124B Required address field missing: City 124C Required address field missing: State 124D Required address field missing: ZIP code 124E Required address field missing: Phone number 124F Required address field missing.

9 Country 1250 'Bill Recipient' or 'Bill Third Party' not allowed for service 1251 COD flags or amount cannot be set for non-COD shipment 1252 Account number field must be numeric 1253 Height supplied exceeds height maximum for service 1254 Width supplied exceeds width maximum for service 1255 Alaska origin or destination not allowed on service type 1256 Sender Postal Code is required for US or CA 1257 Recipient Postal Code is required for US or CA Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3) 1258 Sender Country is required 1259 Recipient Country is required 125A Invalid transaction request type 125B Invalid rate quote payment type 125C Credit card authorization failed 125D Unable to authorize credit card number 125E A/R balance exceeds credit limit 1260 Puerto Rico origin not allowed for payment type 1261 Sunday service not available 1262 Sunday delivery for Hawaii origins not available 1263 Sunday delivery for Puerto Rico origins not available 1264 No COD allowed with Sunday delivery 1265 No hold at location allowed with Sunday delivery 1266 Saturday pickup with given destination not allowed with Sunday delivery 1267 Invalid customer number 1268 Invalid drop off flag option 1269 The selected Service type is not allowed with Emerge 126A Emerge Shipment ID is invalid

10 126B Emerge Merchant ID is invalid 126C No-Indirect-Delivery not allowed with service type 126D COD shipments are not allowed with Emerge 126E Dry Ice shipments not allowed with Emerge Tagged Transaction Error Messages FedEx ship Manager API/DIRECT Tagged and XML Transaction Error Codes and Messages, # (Field tag 2) Error Message (Field tag 3) 126F Signature release is not allowed with Emerge 1270 Emerge not allowed with freight service in H3 delivery areas 1271 Sunday delivery is not allowed with Emerge 1272 COD Add Freight Flag must = 1 when Rate Indicator = 1 1273 Multi-piece shipment not allowed for requested package type 1274 Multi-piece shipment requires master trknum and master form id fields 1275 COD shipments are not allowed with Bill-Credit-Card payment type 1277 The specified service is not available with returns 1278 Declared value cannot exceed $1000 for returns 1279 Invalid pre-assigned tracking number 127A Invalid pre-assigned form ID 127B Alternate Sender not allowed 1300 Internal consistency error - bad transaction passed to CheckLength 1301 Returned URSA service type does not match that for submitted