Example: tourism industry

FIGURE 5A • ORIGINAL JOB DESCRIPTION

USING COMPETENCIES IN THE WAREHOUSE[ 26]Job DESCRIPTION :FORKLIFT OPERATORR eports to:Warehouse SupervisorSupervises:NoneThe Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack, and countmerchandise. The Operator is accountable for the safe and efficient operation of the vehicle and may alsobe required to perform Order Filler and Checker : Unload inbound shipments safely and move product to storage stack and store the merchandise in the appropriate : Ensure inbound and outbound shipments are accurate and free of damage.

USING COMPETENCIES IN THE WAREHOUSE [ 26] Job Description: FORKLIFT OPERATOR Reports to: Warehouse Supervisor Supervises: None The Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack, and count

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Transcription of FIGURE 5A • ORIGINAL JOB DESCRIPTION

1 USING COMPETENCIES IN THE WAREHOUSE[ 26]Job DESCRIPTION :FORKLIFT OPERATORR eports to:Warehouse SupervisorSupervises:NoneThe Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack, and countmerchandise. The Operator is accountable for the safe and efficient operation of the vehicle and may alsobe required to perform Order Filler and Checker : Unload inbound shipments safely and move product to storage stack and store the merchandise in the appropriate : Ensure inbound and outbound shipments are accurate and free of damage.

2 Report Picking: Pull and prepare product for shipment, ensuring that the exact number and type ofproduct is loaded and shipped. Perform picking duties in an efficient manner that meets customerservice : Efficiently move product from staging and/or storage areas into rail cars or : Load, unload, move, stack, and stage product and materials using a forklift, clamp truck, or other power equipment. Use radio frequency equipment for picking, receiving, putaway, and loadfunctions, as required. Maintain the facility s equipment and materials in a neat, clean, and orderlyfashion.

3 On a daily basis, inspect and perform minor maintenance on the forklift or other all equipment in a safe and efficient manner following prescribed work : Keep appropriate records and reports to guarantee that tight inventory control and securityare maintained. Assist in physical inventories. Ensure proper stock , Sanitation, Security: Maintain a clean, neat, and orderly work area. Assist in maintaining thesecurity of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHAand MSDS : Perform or assist in building, grounds, and equipment maintenance as (preferred level).

4 Grammar SchoolVocational SchoolHigh SchoolPartial (the minimum level of direct experience in a similar position).None1 6 mos6 12 months1 3 years3 5 yearsOver 5 yearsC. Knowledge/Experience/Skills: The forklift operator requires satisfactory completion of a forklifttraining program. Familiarity with material handling and radio frequency equipment is job DESCRIPTION reflects the current assignment of essential functions and is not meant to be and responsibilities may be assigned or reassigned to this job at any time and may be modified toreasonably accommodate an individual with a disability or for other 5A ORIGINAL JOB DESCRIPTIONThis job DESCRIPTION lists job duties and then tasks within those duties.

5 Some competencies are listed under Qualifications. USING COMPETENCIESJob Summary:FORKLIFT OPERATORThe Forklift Operator is responsible for using a forklift, clamp truck, or other power equipment to load, unload,move, stack, stage and count product and materials. Uses radio frequency equipment for picking, receiving andputaway, as Operator is accountable for the safe and efficient operation of the vehicle and may also be required to performOrder Filler and Checker Outputs/TasksCompetencies Used1. Timely ShipmentsPull and prepare product for shipment as scheduledMeeting Expectations/Production StandardsInventory ManagementJob KnowledgeFlexibilityCommunicationsCustom er/Market KnowledgeSense of Urgency2.

6 Safe WorkplaceMaintain the facility s equipment and materials and a clean, neat, and orderly work areaOperate all equipment in a safe and efficient manner followingprescribed work methodsComply with OSHA and MSDS StandardsUnload and load shipments safelySafetyAccountabilityJob KnowledgeUse of Job-Related EquipmentProcess ImprovementContinuous Learning3. Satisfied CustomersPerform picking duties in an efficient manner that meets customerservice standardsMeeting Expectations/Production StandardsAccuracyThinking IndependentlyCustomer/Market KnowledgeSense of Urgency4.

7 Efficient WorkplaceEfficiently stack and store the merchandise in the appropriate areasEfficiently move product as requiredOn a daily basis, inspect and perform minor maintenance on theforklift or other equipmentUse radio frequency equipment as requiredInventory ManagementTeamworkTime ManagementJob KnowledgeTechnology/Systems KnowledgeProcess KnowledgeCompany KnowledgeContinuous Learning5. Accurate TransactionsEnsure inbound and outbound shipments are accurate and free of damageReport quality variancesInventory ManagementAccountabilityJob KnowledgeAccuracyProcess Knowledge6.

8 Productivity Measurements MetEnsure proper stock rotationKeep appropriate records and reports to guarantee that tightinventory control and security are maintainedAssist in physical inventoriesMeeting Expectations/Production StandardsTeamworkTime ManagementFlexibilityCommunicationsThink ing IndependentlyCompany KnowledgeFIGURE 5B REVISED JOB SUMMARYThe job summary rewrites the job DESCRIPTION to focus on competencies (KSAs). Job outputs and tasks are outlined and thecritical competencies listed for each.


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