Flash Player Issues with Traffic Cameras on the 511 …

1 Flash Player Issues with Traffic Cameras on the 511 Website If you're experiencing video streaming Issues on the 511 website, these are most likely related to Adobe Flash , a standard media Player enabling online users to watch video. Many browsers make automatic changes to how they handle Flash media, and this sometimes causes Issues . VDOT is currently working on a new video viewing method, but unfortunately it will not be available until later in the year. You may be able to use another browser (Edge, Explorer, Chrome, Safari, or Firefox) to access the Traffic Cameras , as each browser handles Flash differently.

2 You can also use the 511 Mobile App, which does not use the Flash media Player . We do have guidelines from Adobe that may help you address these Issues on your computer. Different solutions are working for different users, so multiple potential solutions are provided. These links will take you to external sites not under control of VDOT or 511, and may enable you to make changes to your software and or computer. Steps to Fix Flash Issues : 1. The first step to try is simply to attempt to update Flash in your browser.

3 For most browsers, go to: 2. If that site claims Flash is already enabled, see this note from Flash about operating in specific browsers: Chrome: Safari: Additional Potential Solutions: In the address bar, left of the URL, there is an i in a circle. Click, then under Flash change to Always allow on this site . In the address bar type: chrome://settings then scroll down to Advanced . Choose Content Settings . Under Flash , Allow sites to run Flash should be ON, and Ask First should be OFF. You can also try to add to the Allow list (this may already be the case after you do the i" step above).

4 Another option for installing Flash to Google Chrome: Visit Choose your windows version Choose FP 26 for Opera and Chromium PPAPI . Uncheck the Optional Offers boxes (unless you want them). Click Download now then run the file that downloads so it can perform the install If Flash is installed (a black window appears), but not playing the video, the following may help: Right click in the Flash Player , then use the following options: Enable hardware acceleration Local storage: allow Mic and camera: deny In Chrome, go to your Plugins (chrome://plugins/) and make sure Flash is enabled there.

5 Clicking "Always allowed to run". may auto-play the video so you won't have to click on the video for it to play. If you are still having difficulty viewing Flash in your Chrome browser, on more option to try: In Chrome, open your browser to chrome://flags/#run-all- Flash -in-allow-m ode Make sure you have "Enabled" selected.