FreeConferenceCall.com Reference Guide

1 Reference Book Overview Guide Document Revision: (June 1, 2016). 2. Reference Guide Symbols and Notations in this Manual The following notations and symbols can be found in this manual. Denotes any item that requires special attention or care Denotes any useful information or tips Table Denotes any table Text Denotes any text output Folder/File Denotes any folders (paths) or files names commands Denotes any commands, attributes and parameters 3. Reference Guide Table of Contents Reference Book .. 1. Symbols and Notations in this 2. Chapter 1: Introduction .. 5. 5. System Requirements .. 6. Definitions, Acronyms and Abbreviations.

2 8. Chapter 2: .. 9.. 9. Account Registration .. 9. Step 1: Sign Up .. 9. Chapter 3: Meeting Wall Customization .. 11. Meeting Wall Screen for Hosts .. 11. Section : Open the Meeting Wall .. 13. Host Login .. 13. Participant Login .. 14. Section : Customize Host Business Card and Meeting Info .. 16. Section : Customize Your Logo .. 17. Section : Manage Meeting Resources .. 18. Section : Manage Audio Settings .. 19. Section : Manage Meeting Wall Preferences .. 20. Section : Invite Other People .. 22. Section : Start and Stop Meeting .. 22. Section : Meeting Host and Participant Commands .. 24. Host Commands .. 24. Participant Commands.

3 26. Section : Live Meetings Management .. 27. View Meeting Calls in Progress .. 27. Meeting Mute Modes .. 28. Q&A Sessions .. 29. Mute Call Participants .. 30. Placing a Meeting On Hold .. 31. Making a Meeting Secure .. 32. Recording a Meeting .. 34. Active Speakers .. 35. Dropping Call Participants .. 35. Stop a Meeting .. 36. Section : History and Recordings .. 36. Section : Broadcaster .. 44. 4. Reference Guide Chapter 4: Account Management .. 48. Section : Account Management .. 48. Conferencing Credentials .. 52. Section : Billing .. 54. Section : History .. 56. Chapter 5: Desktop Application .. 59. Section : Launching Desktop 59.

4 Section : Components of Desktop Application .. 60. Section : Screen Sharing .. 63. Section : Phone Conferencing .. 68. Section : Manage Meeting Attendees .. 72. Section : Remote Control .. 72. Section : Chatting during Meetings .. 73. Section : Create Presentations .. 74. Section : Use Meeting Viewer .. 75. Meeting Bender .. 77. Appendix A: Sample of Account Registration Email .. 78. Appendix B: Sample of Invitation Email .. 79. Appendix C: Sample of Daily Recording Playback Report Email .. 80. Appendix D: Sample of Call Detail Report Email .. 81. Appendix E: Sample of Meeting Credentials Window . 82. Appendix F: Support Resources.

5 83. Support Documentation .. 83. Web Support .. 83. Telephone Support .. 83. Email Support .. 83. 5. Reference Guide Chapter 1: Introduction is a collaboration tool packed with features to allow hosts to conduct audio conference calls and online meetings. is great for a variety of professional, academic, or personal uses, including: Audio Conferencing;. Online Meetings (webinars);. Presentations;. Distance Learning;. Training. is the ideal tool for audio, web and online collaboration. Features provides the following powerful features: Toll and Toll-Free Audio Conferencing via traditional PSTN fixed ( land lines ) and mobile phones, as well as integrated and 3rd party VoIP clients.

6 Online Meetings for screen sharing of entire desktop or specific applications on Windows and Mac: Provided for free for up to 25 attendees Controls may be passed to participants Presentations may be highlighted with the integrated annotation tools Chatting with other meeting attendees Mobile clients are available for iOS and Android operating systems Studio for the ability to create free compelling hosted presentations with your screen and audio, for unlimited viewing by employees or clients it is perfect for sales presentations, team training, marketing, HR efforts. App Store with a variety of free and paid features to enhance your conference call experience like custom hold music, custom greeting and much more (see page 46 for further information).

7 Meeting Recording, anything on the screen can be recorded PPT, Word docs, Excel, PDF, Websites, proprietary applications, etc. Playback of previously recorded conferences and presentations, including free and unlimited viewing; recordings can be conveniently shared through popular social networks. Customizable Meeting Wall, including your company name, host name, picture, short status, phone, address, meeting subject and description, wall background color, etc. 6. Reference Guide In-Conference Controls to manage your live meeting on-the-fly allow you to view all joining participants, as well as record, lock, hold, mute meeting, drop participants, etc.

8 Comprehensive Reporting, allowing the host to see the history of invoices and meetings that took place in the specified date range. Online meeting is an Internet tool that permits communicating with large, remote and global audiences. The host of the meeting can utilize an easy-to-use application to set up the meeting or conference and invite the attendees to join the meeting. During the conference or online meeting, the host communicates using a visual component, known as desktop/screen sharing, which allows the host to show documents such as Microsoft PowerPoint slides, websites, audio files, and documents to the attendees live over the Internet.

9 System Requirements Access to the audio component of a session can be achieved by one of the following methods: Traditional PSTN fixed ( , land line ) and mobile phones Integrated VoIP client 3rd party VoIP clients To access your Wall or Account, the following Internet browsers may be used under Windows / Mac operating systems: Microsoft Internet Explorer (for Microsoft OS only). ( ), version 8. and higher;. Mozilla Firefox ( ), version or higher;. Google Chrome ( );. Safari 5 ( ), or later version. Chrome ( ). 7. Reference Guide The Desktop Application is supported by one of the following operating systems: Microsoft Windows XP (32-bit).

10 Microsoft Vista (32-bit or 64-bit). Microsoft 7 (32-bit or 64-bit). Microsoft 8 (32-bit or 64-bit). Mac OS (versions or newer). iOS or higher for iPad, iPhone and iPod Android or higher. Ubuntu or newer Note for Linux: Preferred Windows Manager environment: Compiz Desktop Environment: Unity, Gnome Note that currently you cannot host a meeting from your mobile device, however attendees can view your screen sharing sessions using a web browser with Web Viewer. 8. Reference Guide Definitions, Acronyms and Abbreviations In order to use the Reference Book effectively, see the following list of terminology that will be used throughout this Guide : Access Code A number code used to join a conference call after dialing the conference number Dial In Number A phone number that is being dialed by the user to join to the meeting.