Fundamental Payroll Certification Boot Camp FAQ

1 Fundamental Payroll Certification Boot Camp FAQ. Click on the appropriate question Q: If there are multiple courses offered on different days, can I simply join on any day it is offered? Q: Can I use my tablet or smart phone to participate in the Boot Camp? Q: How do I set up my access to PayTrain fundamentals ? Q: I cannot find how to access the boot camp? Q: I looked in my spam and junk folder and do not see any emails from what do I need to do? Q: I need to change my email address. Whom do I need to contact to do this? Q: Where is the material for the course? Q: Will I receive hard copies of the material? Q: It seems in the syllabus that there is quite a bit of material to cover in each class.

2 What happens if we don't cover everything in that day? Do we just skip the rest and go on to the next session's assignments? Q: Are we supposed to be doing homework before each class? How do I know what the homework is? Q: Whom do I email with my questions during the sessions? Q: What is your recommendation on how many hours to study per week to prepare properly for the FPC exam? Q: Are the sessions recorded and available for me to review. Q: I understand the Pass the First Time Guarantee. How many classes can I miss? Q: If I do not take the exam immediately after the Boot Camp, can the guarantee be applied to when I.

3 Do decide to take the exam. Q: Do I have to take the exam right after the Boot Camp ends? Q: When can I take the FPC exam? Q: Whom do I contact regarding my exam application, choosing a testing site, my Certification , etc. APA Membership Services (210) 224-6406. 06/17 API Fund for Payroll Education, Inc. Q: If there are multiple courses offered on different days, can I simply join on any day it is offered? A: No. Multiple courses are offered to accommodate the demand of the Boot Camp. You have registered for a course that has sessions scheduled on specific days, so you can only attend on the days that session is offered.

4 If you would like to change to another scheduled course prior to the beginning of the course, you must contact APA's Membership Services to request a transfer and pay the appropriate transfer fee. Be sure to check the transfer policy at Please confirm your class dates on the confirmation email received from APA Events. Q: Can I use my tablet or smart phone to participate in the Boot Camp? A: The learning delivery tool INXPO does provide an app that allows you to view the session on your cellular phone or tablet. You will need to download the appropriate app. It is recommended however to have a good user learning experience to use your laptop or desktop for the boot camp sessions.

5 Q: Where can I find my Knowledge Assessment Calculator (KAC) log in access? A: You received a confirmation email from APA Events (membership services) with the subject of APA . Registration Confirmation that contains your class Group ID and Password. You will first logon at with your APA ID and password. Next, use the Group ID and Password to log into the group for your class. If you having trouble with logging in or did not receive an email from APA Events, contact Membership Services @ 210-224-6406. See your informational guide for step-by-step instructions. Q: How do I set up my access to PayTrain fundamentals ?

6 A: PayTrain fundamentals will be your primary tool for homework assignments and will allow you to practice the skills you will learn during the course. The next portion of this email contains the link to PayTrain fundamentals for homework and practice. APA will register you for PayTrain fundamentals . You will receive an email to Activate your APA Online Product Access from PayTrain Distribution Center You activate your access and can begin using PayTrain immediately! APA Membership Services (210) 224-6406. 06/17 API Fund for Payroll Education, Inc. The email you receive looks like the following: After you have registered, you can access the online portion of PayTrain fundamentals using your user id and password at: @ Access All PayTrain 2017 Programs.

7 Q: I cannot find how to access the boot camp? A: Access to the link is emailed to you from 24 hours in advance of the class. Thirty minutes prior to the start of the session, you will also receive a NOW OPEN. email, which allows you to log in. Please check your spam/junk folder and make a safe sender to receive future evites. Q: I looked in my spam and junk folder and do not see any emails from what do I need to do? A: Contact APA Membership Services at 210-224-6406 or update your membership profile at to ensure American Payroll Association has the proper email address. Be sure to indicate you are attending the FPC Boot Camp and the day of the week you are attending.

8 APA Membership Services (210) 224-6406. 06/17 API Fund for Payroll Education, Inc. Q: I need to change my email address. Whom do I need to contact to do this? A: If you need to change your email address, contact APA Membership Services at 210-224-6406 with your new email address. Q: Where is the material for the course? A: The first INXPO 24 hour reminder email will include links to the FPC Boot Camp course material links. Download and print the material. We will not ship hard copies or provide the actual PowerPoint presentation used by the instructors. The presentation is simply used as a visual aid and all the content on the slides is provided to you in detail within the material.

9 Q: Will I receive hard copies of the material? A: No. You will receive the material electronically as is the case with all of APA's virtual sessions. You may print the documents if you prefer hard copies. Q: It seems in the syllabus that there is quite a bit of material to cover in each class. What happens if we don't cover everything in that day? Do we just skip the rest and go on to the next session's assignments? A: The syllabus is a best estimate of the material that will be covered in any given class. In some classes, it will seem that we are behind schedule and in other classes, it may seem that we are ahead of schedule.

10 All material will be presented by the end of the 12-week program. In addition, it is highly recommended by APA's expert instructors that as you prepare for the FPC exam, study ahead of the syllabus' schedule. By studying ahead of the syllabus, you will be able to use the last few courses for review and asking questions on material in which you are unsure. Q: Are we supposed to be doing homework before each class? How do I know what the homework is? A: The syllabus is laid out in 12 rows one for each class. There are 4 columns which show: the Session Number, Date and (Eastern Time zone) Time of the class, Homework and Class Discussion.