Gap Analysis Report - Fasset

1 Fasset Management Consulting Learnership Project Gap Analysis Report Fasset . MANAGEMENT CONSULTING. LEARNERSHIP PROJECT. NOVEMBER 2002. Gap Analysis Report November 2002. Page 1 of 86. Copyright Fasset 2002. Fasset Management Consulting Learnership Project Gap Analysis Report Table of contents 1 ACRONYMS AND GLOSSARY OF 2 EXECUTIVE SUMMARY ..6. PROFILE OF THE PROFESSION ..7. FINDINGS FROM FIELD RESEARCH ..8. CONSULTING COMPETENCE ..9. TRAINING AND DEVELOPMENT ..10. ASSESSMENT ..10. GOVERNANCE WITHIN THE MANAGEMENT CONSULTING SECTOR.

2 11. 3 SKILLS DEVELOPMENT IN SOUTH THE SAQA ACT ..13. THE NATIONAL QUALIFICATIONS FRAMEWORK ..13. QUALIFICATIONS AND UNIT STANDARDS ..14. LEARNERSHIPS ..17. 4 PROJECT APPROACH ..18. SCOPE ..19. PROJECT METHODOLOGY ..19. PROJECT APPROACH ..21. 5 PROFILE OF THE PROFESSION ..22. ORIGINS OF MANAGEMENT CONSULTING ..23. DESCRIPTION OF THE FIELD ..23. QUALIFICATIONS NECESSARY TO ENTER THE FIELD ..23. ATTRIBUTES OF SUCCESSFUL MANAGEMENT CONSULTANTS ..23. STAFFING STRUCTURES OF MANAGEMENT CONSULTING FIRMS ..23. SUMMARY.

3 23. 6 FINDINGS FROM FIELD RESEARCH ..23. QUANTITATIVE INFORMATION GATHERED ..23. QUALITATIVE INFORMATION GATHERED ..23. CURRENT PRACTICES WITHIN THE SECTOR ..23. SUMMARY ..23. 7 CONSULTING THE MANAGEMENT CONSULTANT FRAMEWORK ..23. SUMMARY ..23. 8 TRAINING AND DEVELOPMENT ..23. TRAINING BEST PRACTICES ..23. TRAINING DELIVERY CHANNELS ..23. TRAINING DELIVERY MEDIA ..23. TRAINING DELIVERY TOOLS AND TECHNIQUES ..23. COMPETENCY BASED TRAINING ..23. CONTINUOUS PROFESSIONAL SUMMARY ..23. 9 WORKPLACE ASSESSMENT ..23.

4 ASSESSMENT WITHIN THE MANAGEMENT CONSULTING SECTOR ..23. SUMMARY ..23. Page 2 of 86. Copyright Fasset 2002. Fasset Management Consulting Learnership Project Gap Analysis Report 10 GOVERNANCE WITHIN THE MANAGEMENT CONSULTING INDUSTRY ..23. EXISTING PROFESSIONAL IMPLICATIONS FOR THE LEARNERSHIP ..23. SUMMARY ..23. 11 CONCLUSION ..23. 12 ANNEXURE A REFERENCES COVERED DURING LITERATURE REVIEW ..23. 13 ANNEXURE B INTERVIEW LIST ..23. 14 ANNEXURE C CONSULTANT'S 15 ANNEXURE D CLIENTS OF MANAGEMENT CONSULTANTS' QUESTIONNAIRE.

5 23. 16 ANNEXURE E PROFESSIONAL BODIES QUESTIONNAIRE ..23. 17 ANNEXURE F INFORMATION REQUESTED FROM TRAINING PROVIDERS ..23. 18 ANNEXURE G - DRAFT TITLES MATRIX - MANAGEMENT CONSULTING STANDARDS ..23. 19 ANNEXURE H SAMPLE CODE OF PROFESSIONAL CONDUCT ..23. Page 3 of 86. Copyright Fasset 2002. Fasset Management Consulting Learnership Project Gap Analysis Report 1 Acronyms and glossary of terms A list of acronyms used within this Report is contained in Table 1-1. ABET Adult Basic Education and Training DoE Department of Education DoL Department of Labour ETB Education and Training Board ETQA Education and Training Quality Assurance Body FET Further Education and Training GET General Education and Training HET Higher Education and Training LMSDP Labour Market Skills Development Programme NQF National Qualifications Framework NSA National Skills Authority NSB National Standards Body NSDP National Skills Development Plan NSDS National Skills Development Strategy NSF

6 National Skills Fund OBET Outcomes Based Education and Training PDI Previously Disadvantaged Individuals PSP Provincial Skills Plan ROI Return on Investment SAQA SA Qualifications Authority SARS SA Revenue Services SDF Skills Development Facilitator SDPU Skills Development Planning Unit SETA Sector Education and Training Authority SGB Standards Generating Body SIC Standard Industrial Classifications SMME Small, Medium and Micro Enterprises SOC Standard Occupational Classifications SSP Sector Skills Plan WSP Workplace Skills Plan Table 1-1: Acronyms used within this Report A glossary of terms used within this Report is contained in Table 1-2 next page.

7 Page 4 of 86. Copyright Fasset 2002. Fasset Management Consulting Learnership Project Gap Analysis Report The periodical certification of a person, a body or an institution as having the capacity to fulfil a particular function in the quality assurance system set up by the SAQA in terms of Accreditation the SAQA Act (No 58 of 1995) and in terms of the Education and Training Quality Assurance body (ETQA) Regulations (ETQA Regulations, No. of 1998). The process of measuring the achievement of the learner against specified National Assessment Qualification Framework standards or qualifications.

8 A person who is registered by the relevant ETQA in accordance with criteria established Assessor for this purpose by a SGB to measure the achievement of specified NQF standards or qualifications (ETQA Regulations, No. of 1998). Broad grouping of levels of education and training, which may include more than one Band qualification. The values that SAQA gives to unit standards and qualifications. Credits are measured in Credit 10-hour units, which are based on the time an average learner would take to achieve the standard or qualification.

9 Education and Education and Training Qualifications Authorities are bodies that are accredited by the Training South African Qualifications Authority (SAQA). The main work of an ETQA is to monitor Qualifications the quality of training given by providers, according to the standards and qualifications Authorities (ETQA) and qualifications on the National Qualifications Framework. National The National Qualifications Framework was established by Regulation No. 452 of 28. Qualifications March 1998 to provide for the registration of national standards and qualifications.

10 Framework (NQF). National Standards Bodies are registered in terms of section 5 (1)(a)(ii) of the Act, are National Standards responsible for establishing education and training standards or qualifications, and have Bodies (NSB) been assigned specific functions relating to the registration of national standards and qualifications in terms of 5(1)(b)(i) of the Act. Formal recognition of the achievement of a range of credits embodied in a coherent number of unit standards supported by evidence of achievement, outcomes and a range Qualifications of credits and other requirements, as may be determined, at a specific level of the National Qualifications Framework (NQF).