Example: confidence
Guidelines for Working With a Trauma-informed Approach
discrimination in all aspects of the complaint handling processes. Decisions and actions taken by your organisation must be transparent and clear, and target/s of racism should be supported in shared decision making. Note that decision-making is distinct from the complaint handling or investigation process itself. The target’s input
Tags:
Information
Domain:
Source:
Link to this page:
Documents from same domain
History - Australian Human Rights Commission
humanrights.gov.aucultural practices of Indigenous communities ... difference and celebrating it within the diversity of the nation. Dr William Jonas History ... Human Rights and Equal Opportunity Commission does have a complaint handling role under anti-discrimination laws. Major issues
Rural and Remote School Education
humanrights.gov.auAustralia. Over 30 interviews were conducted on behalf of the Commission in a short period of time leading up to the Phone In, in order to advertise the Inquiry and the survey. Follow-up interviews on national and regional radio were subsequently conducted providing some information about the results of the Phone In. In turn, this
Face the facts - Home | Australian Human Rights Commission
humanrights.gov.au2 Australian Bureau of Statistics, 4102.0 – Australian Social Trends, July 2013, Same-Sex Couples (July 2013). 3 Australian Bureau of Statistics, above. 4 Australian Bureau of Statistics, note 2. 5 See the website of the Organisation Intersex International Australia (OII). OII recommends a mid-range figure of 1.7 per cent of all births.
A quick guide to Australian discrimination laws
humanrights.gov.auA quick guide to Australian discrimination laws • 3 Legislation and grounds of discrimination Areas covered Racial Discrimination Act 1975 Discrimination on the basis of race, colour, descent or national or ethnic origin, and in some circumstances, immigrant status. Racial hatred, defined as a public act/s likely to offend, insult, humiliate or intimidate on the basis of race, is also ...
Supporting young children’s rights
humanrights.gov.auand guiding principles of the Education and Care Services National Law (2010) provide the purpose of the Act. Of note are the following relevant key guiding principles (Section 3): • that the rights and best interests of the child are paramount • that children are successful, competent and capable learners
National Principles for Child Safe Organisations
humanrights.gov.auspecial protection because of their vulnerability to exploitation and abuse. Under the Convention, a child is defined as every human being below eighteen years of age. A wide range of organisations work with children and young people throughout Australia. These may be small and community based, such as a sports club or
Topic 6: Achieving cultural awareness in your work
humanrights.gov.auDisability Rights: Facilitating the empowerment of people with disability • CHCDIS007 • Trainer’s Manual • 2016 • 141 Questions: • In this scenario, the service user is a Hindu woman who has recently immigrated to Australia from rural India. How might the service user’s cultural background impact on your planning and service delivery?
MENTAL HEALTH LEGISLATION AND HUMAN RIGHTS
humanrights.gov.auWhile several States and Territories have established Mental Health Review Boards or Tribunals to hear appeals against involuntary detention and related matters, review mechanisms in other jurisdictions are non-existent or inadequate. (The Northern Territory has no independent review body, and Western Australia has relegated this
Racial discrimination - Australian Human Rights Commission
humanrights.gov.auDirect and indirect discrimination Discrimination can be direct or indirect. ... for acts of racial hatred by their employees or agents. The RDA aims to strike a balance between freedom of speech and the right to live free from racial hatred or vilification. To strike this balance, the RDA outlines some things ...
A long history of racism and sport
humanrights.gov.auIntroduction l In his book ‘Aborigines in sport’, Colin Tatz’s observation that “they’re Australians when they’re winning, and Aborigines at other times”8 sums up the public treatment of Aboriginal and Torres Strait Islander sportsmen and women over the last century.
Related documents
Effective handling of complaints made to your organisation
www.ombudsman.wa.gov.auComplaint handling systems Checklist. useful to assess their complaint handling system. Fit for purpose complaint handling system . An effective complaint handling system should be a ‘fit for purpose’ system. This is a system that is varied to fit an organisation’s circumstances and is proportionate to the number and type of complaints
UNDERSTANDING UNLAWFUL WORKPLACE HARASSMENT - NC
files.nc.govprocedures. How you handle the complaint has a major effect upon how the organization’s policies on harassment are viewed and accepted by the employees. Even more importantly, how you handle the complaint has a major effect on the person who has alleged the harassment. Here are some helpful steps to take when handling a complaint:
Model Guidelines - Managing and Responding to Threats, …
www.ombo.nsw.gov.auThis guideline has been developed with reference to NSW Ombudsman office policies, and equivalent policies from other public sector agencies: in particular, NSW Housing’s Policy and procedures for the prevention and management of aggressive behaviour (2001); the former NSW RTA’s Managing aggression and violent behaviour at work (2002); NSW Parliament’s …