Hotel Industry Rewards Group - Aon

1 Aon HewittTalent, Reward & Performance | Reward ConsultingRisk. Reinsurance. Human Industry Rewards GroupEurope, Middle East & AfricaAbout Aon HewittAon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine health solutions for greater choice, affordability and wellness.

2 Aon Hewitt is the global leader in human resource solutions, with over 30,000 professionals across six continents serving more than 20,000 clients worldwide. For more information on Aon Hewitt, please visit the GroupThe Hotel Industry Rewards Group (HIRG) is an exclusive Industry club for Compensation & Benefits specialists working in the Hotel Industry in Europe, Middle East and Africa (EMEA). The Group consists of more than 39 international and local Hotel groups, representing 2,200 hotels across 44 countries, making it the largest, most comprehensive and well-connected Hotel Industry compensation forum in EMEA.

3 Aon Hewitt provides compensation & benefits professionals with a reliable and confidential source of salary and benefits benchmarking data, and an opportunity to network and share ideas with peers across the Hotel Industry in EMEA. Aon Hewitt conducts an annual survey featuring 170 Hotel roles from General Manager to Room Attendant across 11 core job families. Data is presented by Hotel job role covering: salary, allowances, bonuses, benefits and perquisites. HIRG Survey is the most comprehensive source of compensation and benefits information for HR professionals working in the Hotel Industry in Industry Rewards Group SurveyThe survey covers 170 Industry -specific benchmark jobs on 10 levels, including Hotel roles from General Manager (single or multi-property)

4 Down to waiting staff and room attendant, making it the most granular and consistent hospitality survey in the EMEA The Hotel Industry Reward Group Survey was established to give hotels an accurate, consistent and comprehensive source of reward survey methodology and format were developed in close partnership with the steering committee of the HIRG Group . Methodology The survey has a straightforward matching process that only requires matching an incumbent to the respective capsule job description. The levelling framework followed in the HIRG survey covers 170 benchmark jobs from General Manager to room attendant.

5 All jobs are underpinned by Aon Hewitt s job leveling framework. Data Coverage The data can be analysed using the scope cuts: employment contract, city, luxury status, total revenue, rooms revenue, F&B revenue, RevPAR, Hotel headcount, number of rooms, multi-property responsibility and employee turnover. Support Aon Hewitt s hospitality team will guide you through data collection and reporting process. Data collection The deadline for data submission is 30 April. Results Survey results are published by the end of July. Annual Conference The full members receive an exclusive invitation for a 2 day annual conference every year.

6 Results from the survey and market insights are shared. It also creates an environment for peer to peer networking across the Hotel Industry in the Reward order to participate in the survey, membership must be approved by the Steering Group , and successful applicants will need to provide their data no later than 30 April. There are two membership tiers: Affiliate Members Organisations with limited operations across a small number of countries. Functionality include custom peer Group reporting with the ability to compare your data to the market. An annual Hotel salary increase (pay budgets) survey is also provided.

7 Country report fees vary depending on the number of participating organisations. Full Members Organisations with presence across the EMEA region, or a market leader in a single region ( Middle East). In addition to the benefits of affiliate membership, full members have access to market intelligence studies and receive an exclusive invitation to the HIRG annual conference. An additional flat rate fee is charged to full ACCOR Hotels Al Faisaliah Hotel / Hotel Al Khozama Carlson Rezidor Hotel Group Centara Hotels & Resorts Daniel Thwaites Emaar Hospitality Group Four Seasons Hotels and Resorts FRHI Habtoor Hotels Hard Rock International Hilton Worldwide Hyatt Hotels Corporation Intercontinental Hotels Group Jumeirah Hotels and Resorts Kempinski Hotels Kerzner International Langham Hospitality Group Mandarin Oriental Hotel Group Marriott

8 International Millennium & Copthorne Minor Hotel Group Morgans Hotel Group Movenpick Hotels & Resorts Nh Hotel Group Rosewood Hotels & Resorts Rotana Hotels Management Corporation Safir Hotels & Resorts Shangri La International Hotel Management Shaza Hotels Management Six Senses Hotels Resorts Spas Starwood Hotels & Resorts Taj The Oberoi The Peninsula Hotels Viceroy Hotel Group Whitbread Group Wyndham Hotel GroupAon Hewitt Hotel Industry Rewards Group Survey is a trusted source of market data for more than 39 Hotel groups operating in the hospitality Industry across the EMEA region.

9 Key Survey Participants39companiesEurope Austria Azerbaijan Belgium Croatia Czech Republic France Georgia Germany Greece Hungary Ireland Israel Italy Malta Netherlands Poland Portugal Romania Russia Slovakia Spain Sweden Switzerland Turkey Ukraine United KingdomMiddle East Bahrain Iraq Jordan Kuwait Lebanon Oman Qatar Saudi Arabia United Arab EmiratesAfrica Algeria Egypt Ethiopia Kenya Mauritius Morocco Nigeria Seychelles South Africa TanzaniaCountry CoverageThe survey is continuing to grow every year.

10 It aims to expand across new countries in Europe, Middle East and & Property Maintenance Head of Engineering & Facility Maintenance, Engineering and Maintenance Manager, Assistant Engineering & Maintenance Manager, Engineering Supervisor, General Maintenance (Skilled), General Maintenance (Semi-skilled), General Maintenance (Unskilled), Gardener / Groundskeeper Finance & Procurement Head of Finance, Finance Manager, Purchasing Manager, Chief Accountant, Credit Manager, Payroll Manager, Stores Manager, Accounts Supervisor, Cost Controller, General Cashier, Income Auditor, Night Auditor, Accounting Clerk, Purchasing Clerk, Stores Supervisor, Storeroom Assistant, Food & Beverage Cashier Food & Beverage Service Head of Food & Beverage, F&B Manager, Head of Banqueting & Convention Services, Assistant F&B Manager, Banquet Manager, Bar Manager, Restaurant Manager, Room Service Manager, Sommelier.