HPE ProLiant DL380 Gen10 Server Maintenance and Service …

1 HPE ProLiant DL380 Gen10 ServerMaintenance and Service GuidePart Number: 868989-001 Published: July 2017 Edition: 1 AbstractThis document is for the person who installs, administers, and troubleshoots servers and storagesystems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computerequipment and trained in recognizing hazards in products with hazardous energy information contained herein is subject to change without notice. The only warranties for Hewlett PackardEnterprise products and services are set forth in the express warranty statements accompanying suchproducts and services. Nothing herein should be construed as constituting an additional warranty. HewlettPackard Enterprise shall not be liable for technical or editorial errors or omissions contained computer software. Valid license from Hewlett Packard Enterprise required for possession, use,or copying.

2 Consistent with FAR and , Commercial Computer Software, Computer SoftwareDocumentation, and Technical Data for Commercial Items are licensed to the Government undervendor's standard commercial to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett PackardEnterprise has no control over and is not responsible for information outside the Hewlett Packard and Xeon are trademarks of Intel Corporation in the United States and other and Windows are either registered trademarks or trademarks of Microsoft Corporation in theUnited States and/or other parts baffle spare 8 Access panel spare 8 Tertiary PCI riser cage spare and secondary PCI riser cage spare ears spare cage spare bezel spare 9 Rail kit spare blanks kits spare spare spare spare supply spare spare riser board spare adapter spare 16 System board spare 16 System battery spare 16 Drive spare 18 Fan spare board spare Intrusion Detection Switch spare options spare 22 Rear serial port interface spare 12Gb DL380 Gen10 SAS Expander Card

3 Spare Smart Storage Battery spare module spare I/O UID spare 23 HPE Trusted Platform Module spare spare 23 Thermal grease spare self and replacement 35 Safety electrostatic on warnings and 36 Preparation down the Server ..36 Extend the Server from the the Server from the 37 Contents3 Access the product rear the Systems Insight the access 39 Release the full-length expansion board and replacing a drive 40 Removing and replacing and replacing a hot-plug and replacing an NVMe and replacing an and replacing the hot-plug and replacing a power supply and replacing the AC power the air and replacing the primary or secondary PCIe riser 45 Removing and replacing the tertiary PCIe riser and replacing the PCIe riser and replacing the PCIe riser and replacing an expansion slot and replacing an expansion and replacing the fan and replacing the and replacing the small form factor universal media and replacing the LFF power switch and replacing the SFF optical and replacing the LFF optical

4 And replacing the 8-SFF drive and replacing the 8-SFF drive and replacing the 2-SFF front drive and replacing the 2-SFF rear drive bay and riser and replacing the 2-SFF drive and replacing the 2-SFF rear drive and replacing a 4 LFF midplane and replacing a three-bay LFF rear drive and replacing the LFF backplane and replacing a front LFF drive and replacing the 3-LFF rear drive and replacing a rear serial port interface (primary/secondary)..67 Removing and replacing a rear serial port interface (tertiary riser).. 68 Removing and replacing an SFF power switch 69 Removing and replacing an LFF chassis ear with and replacing an SFF standard chassis and replacing a GPU enablement and replacing a and replacing the HPE Smart Storage and replacing the HPE Flexible Smart Array 75 Removing and replacing the system 76 Removing and replacing the system the Server serial number and product Trusted Platform Module Gen10 System the boot mode.

5 82 Secure the Embedded UEFI Shell ..83 Intelligent Provisioning Insight Remote 84 USB USB Smart Storage 87 Front panel panel LEDs and button fault Insight Display Insight Display combined LED panel 96 Rear panel board Maintenance switch , heatsink, and socket 100 SAS/SATA drive components and drive components and drive components and bay box 104 Drive bay 105 Drive bay numbering: Smart Array bay numbering: SAS 107 Drive bay numbering: NVMe drive bay ProLiant Gen10 DL Servers Storage Cabling routing: Front 2 SFF drive option for routing: Front 2 SFF drive option for 114 Cable routing: Front 2 SFF drive options (3 position cable)..115 Cable routing: Front 8 SFF drive routing: Front 8 SFF NVMe/SAS premium drive routing: Front 8 SFF NVMe drive routing: Front 2 SFF NVMe drive option for routing: Front 2 SFF NVMe drive option for routing: Midplane 4 LFF drive routing: Rear 3 LFF drive routing: Rear 2 SFF drive 122 Cable routing: HPE 12G SAS Expander to a routing.

6 Systems Insight 125 Environmental supply 126 HPE 500W Flex Slot Platinum Hot-plug Power 126 HPE 800W Flex Slot Platinum Hot-plug Power 127 HPE 800W Flex Slot Titanium Plus Hot-plug Power 128 HPE 800W Flex Slot Universal Hot-plug Power 129 HPE 800W Flex Slot -48 VDC Hot-plug Power 130 HPE 1600W Flex Slot Platinum Hot Plug Power and 132 Documentation parts catalogMechanical componentsHewlett Packard Enterprise continually improves and changes product parts. For complete and currentsupported parts information, see the Hewlett Packard Enterprise PartSurfer baffle spare part on page 82 Access panel spare parts on page 83 Tertiary PCI riser cage spare part on page 84 Primary and secondary PCI riser cage spare parton page 85 Chassis ears spare parts on page 86 Fan cage spare part on page 972U bezel spare part on page 9*8 Rail kit spare parts on page 9*9 Miscellaneous blanks kits spare parts on page9* Front miscellaneous blanks kit spare parts onpage 9 Rear miscellaneous blanks kit spare parts onpage 9 Table ContinuedIllustrated parts catalog7 ItemDescription Rear 2 SFF/miscellaneous blanks and bracketkit spare parts on page 10 Fan blank, Smart Storage Battery latch.

7 AndPCIe retainer kit spare parts on page 10 Optical drive blank spare part on page 10* Not shownFor more information, see Removal and replacement procedures on page baffle spare partCustomer self repair on page 25: mandatoryDescriptionSpare part numberAir baffle875054-001 Access panel spare partsCustomer self repair on page 25: mandatoryDescriptionSpare part numberAccess panel (SFF model)875052-001 Access panel (LFF model)875053-001 Tertiary PCI riser cage spare partCustomer self repair on page 25: optionalDescriptionSpare part numberTertiary PCI riser cage875057-001 Primary and secondary PCI riser cage spare partCustomer self repair on page 25: mandatoryDescriptionSpare part numberPrimary and secondary PCI riser cage875056-001 Chassis ears spare partsCustomer self repair on page 25: mandatory8 Air baffle spare partDescriptionSpare part numberSFF standard left and right chassis ears kit875083-001 LFF power/UID left and right chassis ears kit875084-001 Fan cage spare partCustomer self repair on page 25: mandatoryDescriptionSpare part numberFan cage875055-0012U bezel spare partCustomer self repair on page 25: mandatoryDescriptionSpare part number2U bezel875065-001 Rail kit spare partsCustomer self repair on page 25: mandatoryDescriptionSpare part numberSFF 2U easy install rail kit744114-001 LFF 2U easy install rail kit744115-0012U cable management arm744116-001 Miscellaneous blanks kits spare partsFront miscellaneous blanks kit spare partsCustomer self repair on page 25.

8 MandatoryDescriptionSpare part numberFront miscellaneous blanks kit875069-0012 SFF Flex Bay hard drive blank Hard drive box, standard blank Hard drive box blank, NVMe LFF hard drive box blank Rear miscellaneous blanks kit spare partsCustomer self repair on page 25: mandatoryFan cage spare part9 DescriptionSpare part numberRear miscellaneous blanks kit875067-0014 LFF backplane bracket (3) Rear 2 SFF serial blank Secondary PCI blank PCI riser cage blank for optional board PCI riser cage blank for optional board, with screw Optional PCI serial blank Rear 2 SFF/miscellaneous blanks and bracket kit spare partsCustomer self repair on page 25: mandatoryDescriptionSpare part numberRear 2 SFF/miscellaneous blanks and bracket kit875068-001 Rear 2 SFF 2U bracket Rear 2 SFF module blank assembly Tertiary riser blank assembly Fan blank, Smart Storage Battery latch, and PCIe retainer kit spare partsCustomer self repair on page 25: mandatoryDescriptionSpare part numberFan blank, Smart Storage Battery latch, and PCIeretainer kit875066-001 Smart Storage Battery latch PCIe GPU retainer assembly Tertiary PCI riser cage retainer assembly Fan blank (2) Optical drive blank spare partCustomer self repair on page 25: mandatoryDescriptionSpare part numberOptical drive blank707300-001 System componentsHewlett Packard Enterprise continually improves and changes product parts.

9 For complete and currentsupported parts information, see the Hewlett Packard Enterprise PartSurfer Rear 2 SFF/miscellaneous blanks and bracket kit spare partsItemDescription1 DIMM spare parts on page 122 Processor spare parts on page 12 31XX processor spare parts on page 12 41XX processor spare parts on page 12 51XX processor spare parts on page 12 61xx processor spare parts on page 13 81xx processor spare parts on page 133 Heatsink spare parts on page 144 Power supply spare parts on page 145 Controller spare parts on page 14 Smart Array controller spare parts on page14 Host bus adapter spare parts on page 15 Converged network adapter spare parts onpage 156 PCI riser board spare parts on page 157 FlexibleLOM adapter spare parts on page 168 System board spare part on page 169 System battery spare part on page 16*Illustrated parts catalog11* Not shownFor more

10 Information, see Removal and replacement procedures on page spare partsCustomer self repair on page 25: mandatoryDescriptionSpare part numberDIMM, 8GB PC4-2666V-R,1Gx8850879-001 DIMM, 16GB PC4-2666V-R,2Rx4850880-001 DIMM, 16GB PC4-2666V-R,1Rx8868846-001 DIMM, 32GB PC4-2666V-R,2Gx4850881-001 DIMM, 64GB PC4-2666V-L,2Gx4850882-001 Processor spare parts31XX processor spare partsCustomer self repair on page 25: noDescriptionSpare part Intel Xeon-B 3104 Intel Xeon-B 3106 processor875710-00141XX processor spare partsCustomer self repair on page 25: noDescriptionSpare part Intel Xeon-S 4108 Intel Xeon-S 4110 Intel Xeon-S 4112 Intel Xeon-S 4114 Intel Xeon-S 4116 processor875716-00151XX processor spare partsCustomer self repair on page 25: noDescriptionSpare part Intel Xeon-G 5115 Intel Xeon-G 5118 Intel Xeon-G 5120 Intel Xeon-G 5122 processor875719-00112 DIMM spare parts61xx processor spare partsCustomer self repair on page 25: noDescriptionSpare part Intel Xeon-G 6126 Intel Xeon-G 6128 Intel Xeon-G 6130 Intel Xeon-G 6132 Intel Xeon-G 6134 Intel Xeon-G 6134M Intel Xeon-G 6136 Intel Xeon-G 6138 Intel Xeon-G 6140 Intel Xeon-G 6140M Intel Xeon-G 6142 Intel Xeon-G 6142M Intel Xeon-G 6148 Intel Xeon-G 6150 Intel Xeon-G 6152 Intel Xeon-G 6154 processor875727-00181xx processor spare partsCustomer self repair on page 25.