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Important Contact Information - Cigna

• Request precertification for services • Request an exception to the prescription drug list 1.800.88Cigna (882.4462) 1.866.494.2111 Verify the appropriate customer service number on the patient’s ID card Submit or inquire about an Appeal or Dispute 1.800.88Cigna (882.4462) Cigna National Appeals P.O. Box 188011 Chattanooga, TN 37422

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