Internship report hrmars[1]

1 Directory of Management e-PublicationsAugust (2011) , Issue 1_____1 HRMARS, report on BankAlfalah LimitedAuthor(s):Muhammad Rashid BadarE-mail: Student, Department of Management Sciences, The Islamia Universityof Bahawalpur, Punjab, PakistanDirectory of Management e-PublicationsAugust (2011) , Issue 1_____2 HRMARS, is the integral and basic requirement of all the business study programmes in all ofthe business study institutes as it is necessary and basic requirement of the BBA(Hons) degreeof the Department of Management Sciences The Islamia University of Bahawalpur.

2 Because itis the practical implication of the theoretical knowledge which we have taught in our businesssubjects to gain further knowledge and experience about professional business activities. Itequips us with the necessary knowledge, skills and values of business culture which are basicrequirement of the business professional and which also helps new graduates to performprofessionally as they get first step in their practical professional this reason I was placed at Bank Alfalah Limited Circular Road Branch Bahawalpur where Ihave done my six weeks Internship .

3 During my Internship tenure I have gained a lot ofknowledge about operations under the supervision and guidance of my Internship my whole duration I was rotated in all the different departments of the bank and wasthoroughly briefed about the procedures of all the banking operations by the concerned Internship report contains all the knowledge which I have learnt there. Dear readers thisreport is prepared in very simple, easy and understandable way so that common and ordinaryreaders who do not have banking knowledge can also take benefit from this report .

4 I hope myreport will give you easy and deep overlook of all the banking operations to the youMuhammad Rashid BadarDirectory of Management e-PublicationsAugust (2011) , Issue 1_____3 HRMARS, praises are for Allah Almighty that has bestowed upon human being the crown of creationand has endowed him with knowledge and wisdom. After Allah, the last Prophet Mohammad(PBUH) Who brought for us revelation and unlimited knowledge and civilized the barbarianhuman am very thank full to Allah Almighty who gave me the courage to complete this complex taskand to my ever caring and loving parents whose prayers helped me to reach this stage of , there are many people who supported me in formulation of this report and withoutthe support of them I could never be able to complete this report successfully.

5 In this respect Iam very thank full to Mustafa (Branch Manager), Mr. Zeshan Naqvi (OperationsManager & Incharge Internship ) and the qualified staff members of Bank Alfalah LimitedBahawalpur, who cooperated with me with their guidance at each step of my Internship . Theyhave provided me a lot of important information and knowledge about the banking operationsin a very short period of but not least, my very special thanks to Mr. Nazik Hussain (Incharge Internship &Placement) who provided me with his guidance and profitable knowledge whenever I youMuhammad Rashid BadarDirectory of Management e-PublicationsAugust (2011) , Issue 1_____4 HRMARS, to.

6 My ever caring and loving Parents&Respectable TeachersDirectory of Management e-PublicationsAugust (2011) , Issue 1_____5 HRMARS, of ContentsExecutive Summary06 Introduction of Organization07 Banking History07 Introduction of Bank Alfalah Limited08 Mission, Vision of Organization10 Objectives of Organization11 Corporate, Business and Departmental Level Strategies15 Organizational Structure16 Performance of Bank Alfalah17 Working of Various Divisions/Departments20 Account Opening Department20 Car Financing Department25 Remittances Department27 Credits29 Trade Finance31 Clearing32 Financial Analysis44 SWOT Analysis59 Suggestions and Recommendations60 Conclusion60 Directory of Management e-PublicationsAugust (2011)

7 , Issue 1_____6 HRMARS, SummaryBank Alfalah is a private bank providing financial services to the customers under the chargeand ownership of Abu-Dahbi group under the leadership of His Highness Sheikh NahayanMabarak Al-Nayayan. Bank is engaged in corporate and retail bank continues to strengthen its presence in market by the help of expansion plan. Bythe end of 2009 bank has 321 branches which includes 60 Islamic Banking branches with sevenforeign branches out of which five branches are in Bangladesh and two in Afghanistan and oneoffshore branch in Bank Alfalah is growing very impressively and making profits which growing higher day byday with the slogan of The Caring Bank making the wishes of people come true through thephilosophy of transferring concepts to reality.

8 Bank is providing its financial services tocustomers with the help of his qualified human work force of 9,551, who is very energetic andhumble towards customers which is beneficial for the report includes the introduction of banking, Introduction and history of the Bank Alfalah,the strategies, policies which they have implemented, about departments, products andcomplete overlook on the financial performance of the bank with SWOT analysis of the bank,some recommendations and suggestions with a full conclusion of the Bank Alfalah s s product portfolio includes such type of innovative products according to the needs andpreferences of the customers which are providing benefits to customers as well as addingprofits to the bank.

9 These products includes Alfalah car financing, Alfalah credit cards, AlfalahHilal Cards, Alfalah Zarie Sahulat. Advances credits, Money Gram, Royal Profits, online bankingand Islamic s growth graph is showing upward, positive and continuous trends and its profitpercentage is increasing every year. Last but not the least, this report almost includes each andevery aspect about Bank Alfalah which is very helpful for every of Management e-PublicationsAugust (2011) , Issue 1_____7 HRMARS, of Banking:The word Bank is derived from the Italian word Bancus or Banque which means bench,desk or counter.

10 Because in ancient times the benches were used by the Jews for the purposeof exchanging money. In ancient times the religious temples were used as the safest place forkeeping money and gold by people of that time under the supervision of the priests. Goldsmithsthen acted as the financial agents in exchange of gold and valuables which provided the basis ofmodern banking. Today s modern banking system is the ultimate and step by step achievementof the ancient banking system of accepting deposits from those who have surplus and lendingto those who do not have it or have In Pakistan:Prior to Independence British banks controlled the banking operation in Pakistan.